Trouble with Windows 10 system image - made with sysprep & audit mode

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  1.    22 Feb 2016 #1

    Trouble with Windows 10 system image - made with sysprep & audit mode

    I followed this great tutorial an creating a custom Windows 10 image: Windows 10 Image - Customize in Audit Mode with Sysprep - Windows 10 Forums

    Everything worked great and I put the image on several computers and all seemed to be working great - until I realized that Java and Internet Explorer are were not working together. IE Freezes when trying to use Java on website.

    I've done everything i can think of to try and troubleshoot.
    1. I created a new image with a fresh download of Windows 10.
    2. I removed Java and reinstalled.
    3. I've reset my IE settings/Java settings
    4. I disabled IE 11 via the control panel, rebooted, re-enabled it

    Anyone have any suggestions on how to fix this? When I test IE and java before I do sysprep it works. After sysprep it no longer works.

    I also tried to make an image where i didn't install Java before sys prep and only installed it after. That still did not work.

    thanks for looking,
      My ComputerSystem Spec

  2. Kari's Avatar
    Posts : 15,137
    Windows 10 Pro
       22 Feb 2016 #2

    Strange. I have had no issues with Java on a sysprepped system. Do you have any other issues with the sysprepped image?
      My ComputerSystem Spec

  3.    22 Feb 2016 #3

    Everything else seems to be working just fine. I don't see any other issues. In looking further, it's not just java. IE is not working correctly. On my sysprepped system, even without Java installed many webpages that have to load any content do not work correctly.
      My ComputerSystem Spec

  4. Kari's Avatar
    Posts : 15,137
    Windows 10 Pro
       22 Feb 2016 #4

    I use sysprepped images exclusively, never installing without personalization in Audit Mode. I have never experienced issues you describe. It will be almost impossible to tell why you are experiencing this.

    What build and edition your sysprepped image is? Do the issues occur on each PC you have deployed this image to?
      My ComputerSystem Spec

  5.    22 Feb 2016 #5

    I am using Windows 10 Pro. Build 1511. I really appreciated your detailed post about creating the image. It seemed to go smooth until I noticed this issue. I've installed on multiple computers and created several different images. I end up with the same result. I'm puzzled.
      My ComputerSystem Spec

  6. Kari's Avatar
    Posts : 15,137
    Windows 10 Pro
       22 Feb 2016 #6

    Basically there's no way Sysprep can cause this. Sysprep has none whatsoever effect in installed software and how they work, it simply only sets some registry values and changes the internal environment variables when needed.

    I am sorry for not being able to assist you, your issue is an enigma; the only thing coming to my mind is that the Java installer is faulty but I guess that's too far fetched, you have most probably used an original installer.

    Does your answer file contain a lot of customizations?
      My ComputerSystem Spec

  7.    22 Feb 2016 #7

    It's very strange. I don't get it.

    Here is my answer file:

    <?xml version="1.0" encoding="utf-8"?>
    <unattend xmlns="urn:schemas-microsoft-com:unattend">
    <settings pass="specialize">
    <component name="Microsoft-Windows-Shell-Setup" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="" xmlns:xsi="">
    <cpifflineImage cpi:source="wim:/sources/install.wim#Windows 10 Pro Technical Preview" xmlns:cpi="urn:schemas-microsoft-com:cpi" />
      My ComputerSystem Spec

  8. Kari's Avatar
    Posts : 15,137
    Windows 10 Pro
       22 Feb 2016 #8

    OK, you only have CopyProfile=TRUE, nothing else in answer file. It should work without issues.

    One more question: the only reason to use the CopyProfile=TRUE is to get the default user profile customized (theme, colours, screensaver, browser homepage, install software for allusers and so on). Did you remember to use the /generalize switch when sysprepping? CopyProfile=TRUE needs that switch with Sysprep command, otherwise all customizations will be ignored.
      My ComputerSystem Spec

  9.    22 Feb 2016 #9

    yes. and all of my customization are there. it really worked perfectly - other than IE problems. I also created the system on 4 different computers, one was a virtual. same results each time.

    I know I can use another browser - and I've have installed Firefox and everything works fine. We do use pinned tabs on the task bar so I really would like IE to work. I'm going to try a few other ideas.
      My ComputerSystem Spec

  10. Kari's Avatar
    Posts : 15,137
    Windows 10 Pro
       22 Feb 2016 #10

    Keep us posted!

    As it happens, I started to make a video about this whole process, customizing Windows 10 install image in Audit Mode about the same time you posted your original post (check the Windows system clock when I've posted it ). Just now editing the video, posting it later today in tutorial thread. But: I am afraid that will not show anything new for you; I do not use Java, there's nothing that would make me to install it.
      My ComputerSystem Spec

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