Windows 10: Wierd Problem- please help!

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  1.    13 Feb 2015 #1

    Wierd Problem- please help!

    I put windows 10 on my test machine that was running 8.1 pro
    everything went smoothly
    I have not had a real time last night to play around with it so i shut the pc down
    When turning it on this morning I got the Windows Screen and now everything is black.
    I have a mouse but that is about it
    I tried shutting it down and rebooting-same thing
    How can i fix this?
      My ComputerSystem Spec

  2. Posts : 11,771
    Windows 10 Pro X64
       13 Feb 2015 #2

    Try typing in your password(if you have one) and see if it will finish booting. If that does not work, try a fresh install. Did you load it clean, or upgrade?


    Looking around may the steps here pressing F8 at boot will help

    Windows 7 boots to an unresponsive black screen with mouse cursor... - Microsoft Community
      My ComputerSystem Spec

  3. Posts : 11,771
    Windows 10 Pro X64
       13 Feb 2015 #3

    I just rebooted to W10, trying the F8 and it didn't work for me. I am running a dual boot. I would try another install. Take the graphics driver that works in W8 and put it on a flash drive. During the install, select the option to install a driver (F6 if I remember right) and load it during install. It appears to be a driver problem I think.
      My ComputerSystem Spec

  4.    13 Feb 2015 #4

    Try shut down and power up 3 times. Sounds stupid, but it worked for me twice.
      My ComputerSystem Spec

  5. Posts : 11,771
    Windows 10 Pro X64
       13 Feb 2015 #5

    Edwin said: View Post
    Try shut down and power up 3 times. Sounds stupid, but it worked for me twice.
    That is not strange at all. If it works Robin, you should update your graphics driver next.
      My ComputerSystem Spec

  6.    13 Feb 2015 #6

    well i finally got it to work by going into safe mode, which the only way i could do this was hold the f8 button down when it first booted up, once there, i noticed there were ms updates. So i did them rebooted everything was fine.
    So I figured lets see what happens on a hard boot- shut it down, waitied about 10 min and restarted it now it went in- no black screen.
    I then went into device manager and asked windows to search for a new driver, it came back it did not need it.
    So far it is working, maybe it just needed the 3 updates
      My ComputerSystem Spec

  7. Posts : 11,771
    Windows 10 Pro X64
       13 Feb 2015 #7

    Sounds good, keep us posted
      My ComputerSystem Spec

  •    13 Feb 2015 #8

    Will do. Thanks
    i need a video of 10 preview to download to show at my seminar, there is one inside windows 10, does anyone know where it actually is so i can copy it? And put it on my laptop?
      My ComputerSystem Spec

  • Posts : 11,771
    Windows 10 Pro X64
       13 Feb 2015 #9

    I;m not sure what video you mean. Have a look here

    Announcing Windows 10
      My ComputerSystem Spec

  •    13 Feb 2015 #10

    That one is not bad as long as i have internet but if not i am looking for the one i can dowload and just play it if i do not have internet
      My ComputerSystem Spec

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