Windows 10: Expert: Windows X Pro Image Corruption: Even after reinstall from ISO

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  1. Posts : 2,725
    64bit Win 10 Pro ver 1703 Build 15063.608
       12 Feb 2016 #11

    It should not matter which version you have they both contain the same files but as you already have the .esd you can go with that one.
      My ComputersSystem Spec


  2. Posts : 2,036
    Ubuntu14.04x64 MintMate17x64 Win10Prox64
       12 Feb 2016 #12

    Let me clarify one more time. There are 2 different versions of Windows ISO that you can download.
    One from Techbend website and the other is from Media Creation Tool website.
    From Techbend, the ISO contains: install.wim
    From Media Creation tool, the ISO contains: install.esd

    install.wim & install.esd use 2 different methods of compression to package all neccessary files to install/repair Windows. install.esd is smaller in size and faster to download but once they are extracted, they both will have exactly the same files/folders structure.

    In the old version od DISM command, it only works with install.wim. The latest version of DISM will work with either one. Since you've already have the ISO downloaded, it does not matter if it's from Techbend or from MCT. People are unaware of the new version of DISM and keep advising to download from Techbend.

    As stated from previous post. Check the "Sources" folder, if you have an install.esd then use the 2nd command, if you have install.wim then use the 1st command. The result will be the same, you just have to tell the command what file type to work on.
      My ComputerSystem Spec


  3. Posts : 1,875
    Windows 3.1 to Windows 10
       12 Feb 2016 #13

    In the old version od DISM command, it only works with install.wim. The latest version of DISM will work with either one.
    Just to clarify DISM v10.0.10586 does support .ESD files...
      My ComputerSystem Spec

  4.    12 Feb 2016 #14

    Expert: Windows X Pro Image Corruption: Even after reinstall from ISO


    Okay! Partial Success/Improvement!

    The ISO image downloaded from Tech Bench with the elevated command "DISM /Online /Cleanup-Image /RestoreHealth /Source:WIM:F:\sources\Install.wim:1 /LimitAccess" said the repairs were completed successfully.

    The method using the Windows Download Tool ISO image with the "install.esd" file in the Sources folder did not accomplish the repairs (using the command "DISM /Online /Cleanup-Image /RestoreHealth /Source:ESD:F:\sources\Install.esd:1 /LimitAccess" and said it could not find the files it needed (I forget the exact error message)

    I then ran sfc /scannow from the elevated prompt and it reported success as well. I then restarted the machine and again ran "sfc /scannow" as before from the elevated command window and it found NO ERRORS.

    I am ecstatic!!! Even this far is FAR more than anyone at Windows chat was able to do (they seemed mosty to want my name and phone number...and to do a factory reset...all of which had nothing to do with the issue or were unacceptable solutions for me).

    However, clicking on the "Store" app results only in a quick flash on the screen. Also, most of the other apps, i.e. Edge, Skype, Calculator, etc. report that they cannot be opened with the "built-in Administrator account" and to log out and use a different account. I've no idea what that means at all.

    So clearly there is substantial improvement (at least in how Windows "sees" its own image health), yet there are still problems even when "sfc /scannow" finds no integrity violations. I hope it's not asking too much to go a bit further with me in fixing the remaining issues? I've pasted the DISM log again (the CBS log is too large to post now...I don't know why...even when I deleted ALL in the old log beforehand) in case it's different and may help anyone okay?

    dism.log

    Thanks so very very much!

    BB
      My ComputerSystem Spec


  5. Posts : 2,036
    Ubuntu14.04x64 MintMate17x64 Win10Prox64
       13 Feb 2016 #15

    You can delete CBS.log. Windows will re-create a new one with smaller size then you can post with more up to date info.
      My ComputerSystem Spec


  6. Posts : 2,725
    64bit Win 10 Pro ver 1703 Build 15063.608
       13 Feb 2016 #16

    However, clicking on the "Store" app results only in a quick flash on the screen. Also, most of the other apps, i.e. Edge, Skype, Calculator, etc. report that they cannot be opened with the "built-in Administrator account" and to log out and use a different account. I've no idea what that means at all.
    From your description it sounds as if you are logged in with the (normally hidden) built in elevated Administrator account rather than a local user with administrator privileges. You need to make sure you add a new user account so that you can log in correctly and try the store and apps again. Here is a tutorial showing you how to do this:

    https://www.tenforums.com/tutorials/5440-user-account-add-windows-10-a.html?filter[1]=User Accounts

    Once you have done this you can disable the built in Administrator account using the following tutorial for guidance:

    https://www.tenforums.com/tutorials/2969-administrator-account-enable-disable-windows-10-a.html?filter[1]=User Accounts

    Hope this helps!
      My ComputersSystem Spec

  7.    13 Feb 2016 #17

    Expert: Windows X Pro Image Corruption: Even after reinstall from ISO


    topgundcp said: View Post
    You can delete CBS.log. Windows will re-create a new one with smaller size then you can post with more up to date info.
    @topgudcp: I didn't actually "delete" the CBS.log (that was not allowed), but I did locate and open the file and delete all the contents before saving the now "empty" text file. I reopened it afterward and it showed nothing inside at all. Then I re-ran the sfc /scannow command from the elevated prompt, and the CBS.log turned out to be about 2.75 MB (when attachments, at least for me, are limited to 2.0 Mb). So that is why I had to settle for posting only the DISM.log, as for some reason it was short enough to be allowed for posting, even though I had not deleted the contents.
      My ComputerSystem Spec

  8.    13 Feb 2016 #18

    Expert: Windows X Pro Image Corruption: Even after reinstall from ISO


    philc43 said: View Post
    From your description it sounds as if you are logged in with the (normally hidden) built in elevated Administrator account rather than a local user with administrator privileges. You need to make sure you add a new user account so that you can log in correctly and try the store and apps again. Here is a tutorial showing you how to do this:

    https://www.tenforums.com/tutorials/5...-a.html?filter[1]=User Accounts

    Once you have done this you can disable the built in Administrator account using the following tutorial for guidance:

    https://www.tenforums.com/tutorials/2...-a.html?filter[1]=User Accounts

    Hope this helps!
    @philc43: I have attachedClick image for larger version. 

Name:	account type.PNG 
Views:	2 
Size:	56.4 KB 
ID:	64041 a screenshot of my account type, so it appears that I only have a "local" account WITH administrative privileges. Is this somehow preventing me from using any "store/apps" because I am not signed into Microsoft directly (which I REALLY would prefer not to be)? Is this preventing me from using even simple things like a calculator or Skype or Edge, or looking at my own images on my own machine without phoning home all my activities to MS? I am not entirely certain, but before upgrading from 8.1, I'm really pretty sure I could use any software installed on the machine without having a particular account that's essentially "online" all the time. Or am I misunderstanding? All the so-called "apps", including the store, won't open and give the error message that they won't open with the "built-in administrative account" (currently the ONLY account on the machine )and must log out and use a different account type.
      My ComputerSystem Spec

  9.    13 Feb 2016 #19

    Expert: Windows X Pro Image Corruption: Even after reinstall from ISO


    Hello and a huge thanks to everyone who contributed to my situation of a corrupted Win X Pro image in this thread from when I tried to upgrade from 8.1 Pro.

    For the most part, it appears that the "original" problem of reported errors when running "sfc /scannow" or the DISM "restorehealth" commands from an elevated command prompt seem to be corrected.

    It appears I still have issues with any "store/app" not running, but I will start a new thread if I can't find/understand a solution already here when I search for it. Obviously, it seems very strange to me that the image can report itself as healthy, yet most any kind of more "modern" so-called "app" (instead of traditionally installed software) will not open at all (not the store itself, or any of the apps of that type).

    Again, thank you so very kindly for your generous assistance...it is so very appreciated!
      My ComputerSystem Spec


  10. Posts : 2,725
    64bit Win 10 Pro ver 1703 Build 15063.608
       14 Feb 2016 #20

    Did you create a new user account and try opening the apps in the new account?
      My ComputersSystem Spec


 
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