Windows 10: Upgrading to Win 10 - after upgrading incompatible graphics card

  1.    09 Feb 2016 #1

    Upgrading to Win 10 - after upgrading incompatible graphics card


    I've managed to upgrade some of my home PC's from Win 7 or Win 8 to Wn 10 without any significant problems, but I am having major difficulty upgrading one of my PC's.

    It is running Win 7 Home 32-bit and when I originally ran the Windows 10 upgrade advisor, it indicated that I could not upgrade as my NVidia GEForce 6600 graphics card was incompatible with Windows 10.

    I tried various workarounds, using suggestions on this and other sites, to upgrade with the GEForce card but none were successful. So I purchased and installed a new graphics card - an AMD Radeon R7 240, which should be Win 10 compatible.

    I then re-ran the Win 10 upgrade advisor - it still said that I couldn't upgrade as the "GeForce 6600 card" was incompatible - even though it was no longer installed!

    I checked the Device Manager and the graphics card was clearly showing as being the AMD card. I then explicitly uninstalled any NVidia drivers/software using the Control Panel/Program uninstall - still unable to upgrade to Win 10. I also ran the Wagnard tools "Display driver uninstaller" and removed any NVidia software/drivers - still unable to upgrade. I am using the latest drivers from the AMD website.

    I also tried to upgrade using the Media Creation tool and a Win 7 image from DVD (previously this also failed to work and gave the incompatible graphics card error); this seemed to work up to a point, but after a reboot it wanted me to select a keyboard layout but neither my usb keyboard nor mouse would function and the installation froze. On rebooting the OS reverted to Win 7 (and the keyboard/mouse worked ok).

    I want to upgarde to Win 10 rather than do a fresh install, but am now unsure what to do - I keep getting the "Incompatible GEForce graphics card" message anytime I run the Win 10 advisor tool (even after downloading it again from the MS website).

    Any suggestions as to how I can resolve this issue and finally upgrade?
      My ComputerSystem Spec


  2. Posts : 9
    Windows 10 / Windows 7 (x64)
       09 Feb 2016 #2

    Windows 10 no longer supports NVIDIA 6-Series Graphics Cards anymore as of Windows 8

    Hint : Install drivers manually through device manager (it may or may not work)
      My ComputerSystem Spec

  3.    09 Feb 2016 #3

    What do you mean by: "I also tried to upgrade using the Media Creation tool and a Win 7 image from DVD"?

    Is that a typo? You'd normally use the Media Creation Tool to make a USB drive or DVD containing the Win 10 upgrade package, and upgrade using that. You can also use it to make a Win 10 .iso, but that's slightly inconvenient to use from 7 as it has no native ability to mount an .iso as a virtual drive. (8 and 8.1 can do that. You'd need to use a freeware utility to do it in 7, or extract the .iso.)
      My ComputerSystem Spec

  4.    10 Feb 2016 #4

    WiiSky70 said: View Post
    Windows 10 no longer supports NVIDIA 6-Series Graphics Cards anymore as of Windows 8

    Hint : Install drivers manually through device manager (it may or may not work)
    Yes - I tried to install other drivers but failed; hence I changed the card to the AMD/Radeon one that should have Win 10 support.
      My ComputerSystem Spec

  5.    10 Feb 2016 #5

    bobkn said: View Post
    What do you mean by: "I also tried to upgrade using the Media Creation tool and a Win 7 image from DVD"?

    Is that a typo? You'd normally use the Media Creation Tool to make a USB drive or DVD containing the Win 10 upgrade package, and upgrade using that. You can also use it to make a Win 10 .iso, but that's slightly inconvenient to use from 7 as it has no native ability to mount an .iso as a virtual drive. (8 and 8.1 can do that. You'd need to use a freeware utility to do it in 7, or extract the .iso.)
    Sorry - that was a typo. Iy was a Win10 32-bit that I created using the Media Creation tool,
      My ComputerSystem Spec

  6.    10 Feb 2016 #6

    You might want to go into Device Manager and allow it to show hidden items. You may find a version of your old graphics card which you can uninstall and check the box to uninstall all drivers if it is available.
      My ComputerSystem Spec

  7.    10 Feb 2016 #7

    Ok. I have had one small bit of success but still not managed to install the Win 10 update.

    I went into windows Update and viewed all of the Windows updates searching for the KB3035583 update that installed GWX.exe to my taskbar. I uninstalled this and after a reboot ran the GetWindows10-Web_Default_Attr application that I had previously downloaded from Microsoft (When I previously ran this application it behaved the same way as GWX.exe i.e. indicated that I still had my old graphics card there).

    This time it didn't show the old graphics card incompatibility error and ran the upgrading tool (which looked the same as the media creation tool). It (yet again) downloaded whatever files and updates it needed, and after a while rebooted the PC -- unfortunately back to the "select keyboard language" page from which there was no escape.

    I tried rebooting my PC into BIOS to see if it would allow me to select Win 7 or Win 10 as an OS; it didn't only Win 7 was shown; so I turned off the PC.

    On rebooting I tried to boot from the Win 10 DVD that I had previously installed in case it would give me a recovery/repair option (it didn't; only the option for a new install).

    I rebooted and tried to see if I could recover/repair from a Win 10 System Recovery Disk that I had created from one of my other PC's that had successfully upgraded from Win 7 to Win 10. It went back to the select language frozen page.

    On rebooting normally, it restarted in Win 7 with the error 0xC1900101-0x20017 which I had seen after previous reversions from an unsuccessful install.

    I have also tried the above after stopping all non-MS programs and services in Task Manager and msconfig/startup. As before, the installation appears to be going OK until it reboots and gives me the frozen "Select keyboard language" screen, which then reverts to Win 7 on rebooting with the 0xC1900101-0x20017 error.
      My ComputerSystem Spec


  • Posts : 9
    Windows 10 / Windows 7 (x64)
       11 Feb 2016 #8

    Try this one : http://us.download.nvidia.com/Window...glish-whql.exe

    and then install using device manager .
      My ComputerSystem Spec

  •    13 Feb 2016 #9

    Go here http://www.nvidia.com/Download/index.aspx?lang=en-us
    Select GEforce 6 as your card and select your OS and architecture. If there are no drivers for Windows 10 select Windows 8.1.
    It will give you the correct driver to download. Try using the setup that comes with the download. If that does not work, extract the files from the download, go to device manager and select the display adapter, right click and select update driver-manually update driver and point it to where you extracted the files.
      My ComputerSystem Spec

  •    16 Feb 2016 #10

    I tried finding a driver for the GeForce card that worked on my system with Win 10 but none worked - hence I purchased the new Radeon card which still gave problems upgrading.

    In the end, after trying to upgrade direct from Win 7 to Win 10 and continually failing, I decided to just do a fresh install of Win 10 (using the product key of my existing Win 7 installation). It worked first time - though I then had to reinstall my programs and settings. But at teh moment it seems to be working fine.
      My ComputerSystem Spec


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