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  1.    31 Jan 2016 #1

    Failed Reverting Back to 7


    My father hit yes to upgrad his HP Probook 6407b from Windows 7 to Win 10. He did not realize what he was saying yes to.

    He brought it to me before it finsihed. I got into win 10, but then had issues with HP security software at boot. It would hang at boot, say something about a finger print reader, and then allow me to log in. So I decided to revert back to win 7. that failed. Goes to try a startup repair and it does not work. It looks like win 7 trying to do it and not 10.

    Is there any way to recover either win 7 or 10?

    I tried a win 10 usb drive, but it says the upgrade was previously started in windows, turn off machine and restart, but that fails.
      My ComputerSystem Spec
  2.    31 Jan 2016 #2
    Join Date : Nov 2015
    Posts : 4,889
    windows 10 Home threshold2

    How did you try to revert back to Win 7 ?
    Did you do it this way ?........................................

    Start button > left side, select Settings > select Update and Security > left side, select Recovery > right side, under Go back to Windows 7, click the Get Started button > follow the prompts from then on.
      My ComputerSystem Spec
  3.    31 Jan 2016 #3

    Quote Originally Posted by davidhk View Post
    How did you try to revert back to Win 7 ?
    Did you do it this way ?........................................

    Start button > left side, select Settings > select Update and Security > left side, select Recovery > right side, under Go back to Windows 7, click the Get Started button > follow the prompts from then on.
    yes. Through win 10.
      My ComputerSystem Spec
  4.    31 Jan 2016 #4
    Join Date : Nov 2015
    Posts : 4,889
    windows 10 Home threshold2

    Quote Originally Posted by rinconmike View Post
    yes. Through win 10.
    .................So I decided to revert back to win 7. that failed. ............................

    Shouldn't there be an error message when it failed to revert back ?

    Did your father have a Windows 7 Installation disk or a set of Recovery disks ?

    Was your father's computer come with Windows 7 pre-installed ?
      My ComputerSystem Spec
  5.    31 Jan 2016 #5

    Quote Originally Posted by davidhk View Post
    .................So I decided to revert back to win 7. that failed. ............................

    Shouldn't there be an error message when it failed to revert back ?

    Did your father have a Windows 7 Installation disk or a set of Recovery disks ?

    Was your father's computer come with Windows 7 pre-installed ?
    I think it is 0xC000000e
    The boot selection dauked ecyase a req
      My ComputerSystem Spec
  6.    31 Jan 2016 #6

    Quote Originally Posted by davidhk View Post
    .................So I decided to revert back to win 7. that failed. ............................

    Shouldn't there be an error message when it failed to revert back ?

    Did your father have a Windows 7 Installation disk or a set of Recovery disks ?

    Was your father's computer come with Windows 7 pre-installed ?
    I think it is 0xC000000e
    The boot selection failed because a required device is inaccessible

    I do not have the win 7 disks.
      My ComputerSystem Spec
  7.    31 Jan 2016 #7
    Join Date : Nov 2015
    Posts : 4,889
    windows 10 Home threshold2

    You have not answered the next 2 questions.....................
    Did your father have a Windows 7 Installation disk or a set of Recovery disks ?
    Was your father's computer come with Windows 7 pre-installed ?
      My ComputerSystem Spec
  8.    31 Jan 2016 #8

    Quote Originally Posted by davidhk View Post
    You have not answered the next 2 questions.....................
    Did your father have a Windows 7 Installation disk or a set of Recovery disks ?
    Was your father's computer come with Windows 7 pre-installed ?
    I am not sure. Sticker says win 8 pro. However, it is a work computer and they put win 7 on it. He will give to his IT guy tomorrow (small company, not great IT).
      My ComputerSystem Spec
  9.    31 Jan 2016 #9
    Join Date : Nov 2015
    Posts : 4,889
    windows 10 Home threshold2

    Quote Originally Posted by rinconmike View Post
    I am not sure. Sticker says win 8 pro. However, it is a work computer and they put win 7 on it. He will give to his IT guy tomorrow (small company, not great IT).
    You are in luck.
    Your father has a Retail version of Win 7 installed.
    I assume your father also has the Windows 7 product key. Yes ?

    From what I can understand, the only way to go back to Windows 7 is to do a Clean Install.

    Use the link below and download the Windows 7 ISO.
    https://www.microsoft.com/en-ca/soft...nload/windows7
    You are required to enter the product key first. If the key is approved , then follow the prompts.
    After you have the iso downloaded, burn it to a bootable media, DVD or USB.
    On the computer, use the F key ( usually it is F12 key) to go to Boot order screen > set the boot order to DVD or USB, depending which one you are using > insert the bootable media > restart the computer.
    You are now starting to do a clean install.
    You will be asked for a product key.
    Use the Win 7 product.
    Follow the prompts from then on.
      My ComputerSystem Spec
  10.    31 Jan 2016 #10

    Quote Originally Posted by davidhk View Post
    You are in luck.
    Your father has a Retail version of Win 7 installed.
    I assume your father also has the Windows 7 product key. Yes ?

    From what I can understand, the only way to go back to Windows 7 is to do a Clean Install.

    Use the link below and download the Windows 7 ISO.
    https://www.microsoft.com/en-ca/soft...nload/windows7
    You are required to enter the product key first. If the key is approved , then follow the prompts.
    After you have the iso downloaded, burn it to a bootable media, DVD or USB.
    On the computer, use the F key ( usually it is F12 key) to go to Boot order screen > set the boot order to DVD or USB, depending which one you are using > insert the bootable media > restart the computer.
    You are now starting to do a clean install.
    You will be asked for a product key.
    Use the Win 7 product.
    Follow the prompts from then on.
    thanks. I thought that Win 10 allowed to go back in the first 30 days. I tried to do that. Guess it did not work.
      My ComputerSystem Spec

 
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