Failed Reverting Back to 7

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  1. Posts : 5,442
    windows 10 Pro ver 21H2 build 19044.1348
       #11

    rinconmike said:
    thanks. I thought that Win 10 allowed to go back in the first 30 days. I tried to do that. Guess it did not work.
    It does give you 30 days grace period.
    Why it does not work for you this time is a mystery. It could be because the Win 10 installation was interrupted (He brought it to me before it finished).
      My Computer


  2. Posts : 17,369
    Windows 11 Pro
       #12

    davidhk said:
    You are in luck.
    Your father has a Retail version of Win 7 installed.
    I assume your father also has the Windows 7 product key. Yes ?
    How do you know it is a Windows 7 Retail version?
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  3. Posts : 5,442
    windows 10 Pro ver 21H2 build 19044.1348
       #13

    Post #8.
      My Computer


  4. Posts : 155
    10
    Thread Starter
       #14

    davidhk said:
    Post #8.
    It might be a corporate version. I am not sure if it is retail or not. I will talk to the IT guy tomorrow.

    Good news is he only has around 600 megs of data (mainly word and excel files) and then his email is an exchange account. It was all in Dropbox plus I hooked the drive to another computer and made sure there was nothing on the desktop or other folders. So at this point, a new install is probably easiest. All he needs is word, excel, outlook, chrome, and acrobat reader (I think).

    Just trying to figure what went wrong.

    thanks,
      My Computer


  5. Posts : 17,369
    Windows 11 Pro
       #15

    davidhk said:
    Post #8.
    That just says they put Windows 7 Pro on it. Doesn't say it is retail. Why couldn't the company be using volume licensing?

    Wait - a volume license pprobably wouldn't be prompting for the normal upgrade to Windows 10 - so you are probably correct. Unless the company was violating EULAs and using OEM versions.

    Or is it just the actual enterprise versions that won't prompt for upgrading? Hell, I don't know, now I've gone and confused myself!
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  6. Posts : 5,442
    windows 10 Pro ver 21H2 build 19044.1348
       #16

    Say all you want.
    That is what I believe in.
    This is also my last time responding to you. You like to show off your "computer prowess" by picking on others, that's you entertainment.
    I won't be part of it.
    Your future replies will be ignored.
    Last edited by davidhk; 31 Jan 2016 at 20:55.
      My Computer


  7. Posts : 155
    10
    Thread Starter
       #17

    Should the revert work if it is a volume license?

    One item to note, when in win 10, there was an issue with HP Security software. So I started to uninstall the security software. I had to uninstall around 5 or 6 components separately. For the last one, it did not finish (was hanging for 20 min) so I canceled it. On next boot, Sign in hung with a message from the HP software (i do not recall). After around 60 seconds it said it could not find the finger print reader (or something like that). Also, the system had two user accounts so on the bottom left, instead of listing the names, it just listed password where the account name would be. At that point, I decided to revert thinking it would be no big deal.

    I wonder if the security software did not allow windows to boot on the revert. It failed on the first boot of the revert process.
      My Computer


  8. Posts : 17,369
    Windows 11 Pro
       #18

    It's hard to tell exactly what happened. Sounds like a whole bunch of different things went wrong, so probably the only recovery is going to be a clean install (or image restoration) of Windows 7.
      My Computer


  9. Posts : 5,442
    windows 10 Pro ver 21H2 build 19044.1348
       #19

    Please post back the final result.
    And if the issue is resolved, I would like to know what method used.
    Thank you.
      My Computer


  10. Posts : 1,366
    Windows 10 Pro x64
       #20

    If it is a company computer, I would just let their IT staff take care of it. Every IT department has their own methods, settings, configurations, etc.
      My Computer


 

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