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  1.    23 Jan 2016 #1
    Join Date : Jan 2016
    Posts : 10
    Windows 10 pro

    I cant install windows 10 pro


    I cant install windows 10 pro says when i click on i dont have a product key and when i click on windows 10 pro says cant find the microsoft software licesne terms plzz help..
      My ComputerSystem Spec
  2.    23 Jan 2016 #2
    Join Date : Aug 2015
    Penn's Woods
    Posts : 1,263
    Windows 10 Home

    Welcome to TenForums. Which Windows version do you have a license for?
      My ComputerSystem Spec
  3.    23 Jan 2016 #3
    Join Date : Jan 2016
    Posts : 10
    Windows 10 pro
    Thread Starter

    Windows 10 pro
      My ComputerSystem Spec
  4.    23 Jan 2016 #4
    Join Date : Aug 2015
    Penn's Woods
    Posts : 1,263
    Windows 10 Home

    OK, so I'll just assume you have a genuine license purchased from Microsoft.

    How are you installing - from a USB Key purchased from Microsoft?
      My ComputerSystem Spec
  5.    23 Jan 2016 #5
    Join Date : Jan 2016
    Posts : 10
    Windows 10 pro
    Thread Starter

    I did an upgrade from windows 8.1 pro and i was trying to do a clean install of windows 10 pro and i downloaded the iso image from the microsoft media creation tool....
      My ComputerSystem Spec
  6.    23 Jan 2016 #6
    Join Date : Jan 2016
    Posts : 10
    Windows 10 pro
    Thread Starter

    i burned the iso image on a dvd...
      My ComputerSystem Spec
  7.    23 Jan 2016 #7
    Join Date : Aug 2015
    Penn's Woods
    Posts : 1,263
    Windows 10 Home

    So - sorry, just want to be sure - 1) you already had Win10 Pro activated when you upgraded from Win 8.1 Pro ( through Windows Update?) and 2) Now you are booting from the DVD to do a clean install?

    If 1) and 2) correct, are you sure you downloaded the exact same version of Windows 10 with MCT that you already had activated from the upgrade (language, edition, architecture - 32 vs. 64-bit) or had selected "use the recommended options for this PC"?
      My ComputerSystem Spec
  8.    23 Jan 2016 #8
    Join Date : Jan 2016
    Posts : 10
    Windows 10 pro
    Thread Starter

    I thought i did but it might of got corrupted cause i didnt change the speed when i burned it
      My ComputerSystem Spec
  9.    23 Jan 2016 #9
    Join Date : Jan 2016
    Posts : 10
    Windows 10 pro
    Thread Starter

    i checked it before i did it everything looked alright it said windows 10 pro,,64 bit..and english
      My ComputerSystem Spec
  10.    23 Jan 2016 #10
    Join Date : Aug 2015
    Penn's Woods
    Posts : 1,263
    Windows 10 Home

    To double check, insert the DVD and then execute the following from an elevated (admin) command prompt:

    dism /Get-WimInfo /WimFile:H:\sources\install.esd /index:1

    (substitute the actual drive letter assigned to your DVD for the H above)
    [this is excerpted from Brink's Tutorial here: https://www.tenforums.com/tutorials/2...dows-10-a.html ]

    Please post a screenshot of the resulting output.
      My ComputerSystem Spec

 
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