Need Help in Resetting laptop using old media installation files.

  1. Posts : 19
    Windows 10 Pro

    Need Help in Resetting laptop using old media installation files.

    Hi, i'm having an issue with my laptop, i think it's something called a memory leak because my RAM won't go below 80% even when my laptop is idle. I've been searching the internet for answers on how to fix this problem but didn't find any luck. I've already wasted an entire day trying to figure out how to fix this, I even tried to do a system restore but i forgot to save any restore points. I'm hoping Resetting/Refreshing would be the answer but i'm facing another problem; My media installation tool or USB Bootable Drive (I don't know if they're the same. It's what i used when i installed Windows 10) is that of a previous Windows 10 version & build. Would it work If i use it to Reset my laptop? I'm currently using the latest version, build 10586.36. Please, I need help in fixing this issue.
      My Computer

  2. Posts : 61,941
    64-bit Windows 11 Pro for Workstations

    Hello Alfa, :)

    Windows has a built-in image that it uses to refresh/reset with. Only if this image has been corrupted or can't be found will it ask you to insert installation media to use instead.

    Reset Windows 10

    Refresh Windows 10

    The USB will still work if needed though. If you like, you can download the latest ISO version below to create a new USB with.
      My Computers


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