Windows 10: No internet and no operating system

  1.    31 Dec 2015 #1

    No internet and no operating system


    Not sure what to do. I did find a page to uninstall Win 10, but I'm not sure it would do it correctly without the internet. I'm not even sure if it would work because I was afraid to try it. I was hoping you could give me some ideas before I took the computer to a specialist. It is a HP computer and it was running on 8.1. I'm using my spouse's computer to post this. Any suggestions or advise will be greatly appreciated.
      My ComputerSystem Spec

  2.    31 Dec 2015 #2

    What exactly are you trying to do? Is there a problem you are trying to solve? From the limited information you have provided it sounds like you are going to need a Windows installation USB or DVD.
      My ComputerSystem Spec

  3.    31 Dec 2015 #3

    I'm trying to get my computer to work again. It was all working fine, until I upgraded.
      My ComputerSystem Spec

  4.    31 Dec 2015 #4

    If you're getting "no operating system", you have to resolve that problem before you could even consider trying to revert to 8.1.

    You may be able to repair the Windows 10 installation using a bootable Windows 10 installation device:

    http://answers.microsoft.com/en-us/i...6-12fa86ef081e

    You may have just discovered the reason that I recommend imaging the old OS installation before upgrading the operating system. Unfortunately, many people may not understand what "imaging the old OS" means, much less being prepared to do it.
      My ComputerSystem Spec

  5.    01 Jan 2016 #5

    Thank you
      My ComputerSystem Spec


 

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