How to upgrade despite incompatible on-board graphics card


  1. Posts : 8
    Windows 7
       #1

    How to upgrade despite incompatible on-board graphics card


    I have a windows 7 system that I want to upgrade to Win10. The advisor says that the old on-board graphics card (built into the mobo) is not compatible. I went out and purchased a new PCI-e card that is compatible but the advisor continues to say that I can't upgrade. There appears to be no way for me to disable the old graphics chip in the BIOS.

    I also tried to re-run the advisor analysis tool via the command line as mentioned in this post: Solved Cannot update to Windows 10 due to old video card - Windows 10 Forums

    But the advisor still says that I can't update due to the old card.

    Can I still upgrade to windows 10? If so what should I do?
      My Computer


  2. Posts : 11
    win10
       #2

    Disable onboard video in BIOS.
      My Computer


  3. Posts : 8
    Windows 7
    Thread Starter
       #3

    pjmarkert said:
    Disable onboard video in BIOS.
    I tried, but as I said in the original post there seems to be no switch in the BIOS to disable it. I've looked through every menu and there is nothing there to turn off the on board graphics.
      My Computer


  4. Posts : 4,457
    Win 11 Pro 22000.708
       #4

    maestroc said:
    I tried, but as I said in the original post there seems to be no switch in the BIOS to disable it. I've looked through every menu and there is nothing there to turn off the on board graphics.
    You might get better help if you'd tell us what your motherboard is.

    On some boards, the onboard video is automatically disabled when an add-on graphics card is in place, and there is no BIOS switch to choose between onboard and PCI-E.

    As you have already switched to a compatible PCI-E card, I suggest that you use the Media Creation Tool or the Techbench ISO to create a USB flash drive (or a DVD) and install from that.

    Windows 10 - Upgrade Installation - Windows 10 Forums

    (Step 4.)

    I believe that any flags from the blocked Windows Update upgrade won't affect the standalone installer.
      My Computers


  5. Posts : 1,366
    Windows 10 Pro x64
       #5

    I was going to suggest that as well, to just do the upgrade yourself and not worry about the advisor.
      My Computer


 

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