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  1.    27 Dec 2015 #11
    Join Date : Dec 2015
    Posts : 35
    win10

    Maybe it's a general laptop issue


    I'm curious about this because I just returned a Surface Pro 4 for the same reasons. I have upgraded to W10 on my desk top and even though it was a PITA I have used info on this forum to get 95% of the way I want it. With the laptop however, I got no where. I spent untold man-hours trying to get it to work, twice resetting it completely to start over again. I was hoping the XPS13 wouldn't have the same issues. I wondering how different things are in a laptop vs a desktop.
      My ComputerSystem Spec
  2.    30 Dec 2015 #12
    Join Date : May 2015
    Posts : 138
    Windows 10 Pro - 15063 / 7 Pro

    Quote Originally Posted by Berton View Post
    ... there may be no drivers for some of the resources on the motherboard.
    This is most likely going to be the case... The system will not run well at all. Because the XPS 13 (current iteration I gather) never came with 7, this will cause some driver issues and most likely BSODs.

    Now that you understand the risks, if you wish to be a risk-taker, back up your install using Dell's Backup and Recovery Software. Once you've done that, download Rufus and you can mount a 7 ISO to the USB. Boot from the USB, and do the clean install. If it goes haywire (which it most likely will), roll back using the backup image made by the Dell Backup and Recovery.

    Once again, I highly advise you not to do this... but go ahead if you'd like.

    P.S. to clarify for @MoxieMomma or anyone else wondering, what the OP would like to do would never void the warranty. Installing a different operating system or version/install of Windows wouldn't ever be something that voids the warranty, as people have been doing it for years.
      My ComputersSystem Spec
  3.    30 Dec 2015 #13
    Join Date : Aug 2015
    Posts : 824
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)

    Quote Originally Posted by Michaelvas17 View Post

    P.S. to clarify for @MoxieMomma or anyone else wondering, what the OP would like to do would never void the warranty. Installing a different operating system or version/install of Windows wouldn't ever be something that voids the warranty, as people have been doing it for years.
    I stand corrected.
    Thanks for setting me straight.

    Is this true, even if the OEM system did not come with downgrade rights?
    I presume Dell will still support the hardware warranty.
    But will Dell still "support" the system (e.g. OS and drivers and software) after installing a new OS that is NOT OEM, especially if it's not Win10?

    <just curious>

    Thanks,
    MM
      My ComputerSystem Spec
  4.    30 Dec 2015 #14
    Join Date : May 2015
    Posts : 138
    Windows 10 Pro - 15063 / 7 Pro

    Quote Originally Posted by MoxieMomma View Post
    I stand corrected.
    Thanks for setting me straight.

    Is this true, even if the OEM system did not come with downgrade rights?
    I presume Dell will still support the hardware warranty.
    But will Dell still "support" the system (e.g. OS and drivers and software) after installing a new OS that is NOT OEM, especially if it's not Win10?

    <just curious>

    Thanks,
    MM
    I assume what the OP meant by downgrade rights was that he can install any version he wishes, because he can. However, he can only do that if had a existing install.

    Contractually, they need to provide hardware support until a year after the device was manufactured, unless the warranty was void. They probably could give technical support as well.
      My ComputersSystem Spec

 
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