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  1.    15 Dec 2015 #21
    Join Date : Jul 2015
    Posts : 9,552
    Windows 10 Pro

    Quote Originally Posted by lx07 View Post
    True (I sell things on ebay and I'm not a crook) but if MS say the key is not valid then the key is not valid.
    Quote Originally Posted by lx07 View Post
    Please re-read post #1. MS said that the OP's key is not valid.
    Not really - one person on the other end of the phone line at MS said the OP's key is not valid. Read these forums for a week and you will read about all kinds of misinformation that some people on the other end of the phone line at MS have said.
      My ComputerSystem Spec
  2.    15 Dec 2015 #22
    Join Date : Nov 2015
    Posts : 4,892
    windows 10 Home threshold2

    Quote Originally Posted by NavyLCDR View Post
    A good start would be in post #6.
    I agree.
    My response to the OP was just a suggestion.
    The rest are just argumentative irrelevancy.
      My ComputerSystem Spec
  3.    15 Dec 2015 #23
    Join Date : Dec 2015
    Posts : 7
    Windows 10
    Thread Starter

    Quote Originally Posted by NavyLCDR View Post
    Before ending up with a Windows 10 Pro that cannot be activated, I would run showkeyplus from this forum. Use the check product key option, enter the purchased Windows 10 Pro product key and see if it shows as valid.

    Showkey - Windows 10 Forums
    Hi thanks for that - after entering key it responded with:
    Win 10 RTM Professional OEM: DM
      My ComputerSystem Spec
  4.    15 Dec 2015 #24
    Join Date : Dec 2015
    Posts : 7
    Windows 10
    Thread Starter

    Quote Originally Posted by davidhk View Post
    It does sound like a counterfeit key.

    However, you have not mentioned this method. Give it a try and see if the key is rejected too......................

    Start button> left side, click Settings > select Update & Security > left side, click Activation > right side, click Change product key >

    enter this generic Win 10 Pro product key.............. VK7JG-NPHTM-C97JM-9MPGT-3V66T >
    That starts changing from Home to Pro version, but NOT activation.
    After that, use your Pro key and try to activate.
    EDIT: My stuff up - this process worked. Thank you very much!
    Last edited by yoyoma; 15 Dec 2015 at 18:45.
      My ComputerSystem Spec
  5.    15 Dec 2015 #25
    Join Date : Jul 2015
    Posts : 9,552
    Windows 10 Pro

    Quote Originally Posted by yoyoma View Post
    Hi I tried that and it stated Error Code:0xc004f014
    Did you get the error code when entering the generic Pro key or trying to activate Windows 10 Pro after it upgraded?

    Please, from an elevated command prompt ("run as administrator" command prompt) type slmgr /dlv

    Post a screenshot of the result window that produces. There will be no personal, unique info on it that needs to be blacked out.

    Error Code 0xc004f014 is associated with KMS type activation, which if you are running a legitimately activated Windows 10 you should not be getting. slmgr /dlv will provide the info needed to determine how your Windows 10 is activated.
      My ComputerSystem Spec
  6.    15 Dec 2015 #26
    Join Date : Dec 2015
    Posts : 7
    Windows 10
    Thread Starter

    Quote Originally Posted by NavyLCDR View Post
    Did you get the error code when entering the generic Pro key or trying to activate Windows 10 Pro after it upgraded?

    Please, from an elevated command prompt ("run as administrator" command prompt) type slmgr /dlv

    Post a screenshot of the result window that produces. There will be no personal, unique info on it that needs to be blacked out.

    Error Code 0xc004f014 is associated with KMS type activation, which if you are running a legitimately activated Windows 10 you should not be getting. slmgr /dlv will provide the info needed to determine how your Windows 10 is activated.
    My apologies. I stuffed up. I entered my code rather than the generic code.
    I have now entered the generic code, upgraded & then entered my code after upgrade which it accepted.
    Apologies again & thanks all for your help.
      My ComputerSystem Spec
  7.    15 Dec 2015 #27
    Join Date : Nov 2015
    Posts : 4,892
    windows 10 Home threshold2

    Nice to hear that your Pro key from eBay is genuine.
    A few bad apples do spoil the whole basket, sad to say.
      My ComputerSystem Spec
  8.    15 Dec 2015 #28
    Join Date : Jul 2015
    Posts : 9,552
    Windows 10 Pro

    Quote Originally Posted by lx07 View Post
    You mean Microsoft said it was an invalid key? If they said it is invalid then it is (as it is their servers that validate it) and you should try to get your money back.
    Quote Originally Posted by lx07 View Post
    True (I sell things on ebay and I'm not a crook) but if MS say the key is not valid then the key is not valid.
    Quote Originally Posted by lx07 View Post
    Please re-read post #1. MS said that the OP's key is not valid.

    Well.... so much for MS saying the key was not valid...


    Quote Originally Posted by yoyoma View Post
    My apologies. I stuffed up. I entered my code rather than the generic code.
    I have now entered the generic code, upgraded & then entered my code after upgrade which it accepted.
    Apologies again & thanks all for your help.
      My ComputerSystem Spec
  9.    15 Dec 2015 #29
    Join Date : Dec 2015
    Posts : 7
    Windows 10
    Thread Starter

    Quote Originally Posted by NavyLCDR View Post
    Well.... so much for MS saying the key was not valid...
    Yes, I must say MS were rather unhelpful in the live chat process - they couldn't email the transcript of the discussion, something that Google & Apple do without issue!
      My ComputerSystem Spec
  10.    15 Dec 2015 #30
    Join Date : Nov 2015
    Posts : 4,892
    windows 10 Home threshold2

    Yoyoma,

    I was dyine to ask you this.........................
    Are you the Yo Yo Ma ?

    By the way, if you issue is resolved, please mark this thread as Solved.
      My ComputerSystem Spec

 
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