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Intel Compute Stick: Same problem on installation Win 10 update 1511
Good day to all,
This is my first post in this forum and I actually discovered it by searching at the Internet, after having the same problem (installation of Windows 10 new Update 1511- nersion 10586) with my Intel Compute Stick, which was bought to serve me as an everyday-use-quick-access computer on my TV screen.
The Stick was initilally bought about two weeks ago from a major computer store here, in Greece. As soon as I brought it home, I connected it on a screen, attached a USB hub with a USB keyboard & mouse set and an external USB stick of 32 GB capacity. Soon after performing the first settings, the Stick went to Windows updates and after downloading and installed the first available ones, it came to a point, when the update 1511 (newer version 10586 of Windows 10) started been downloaded and installed.
The installation froze at about 76% of the process and I had to shut it down and restart it, getting back to the previous version of Windows 10. I tried several options to repeat that, but it became impossible. At the beginning, when I did several attempts on it, I had the impression that the required free space on the embedded eMMC card of 32 GB (the "system disc" of the Stick) was not enough to accept the update (it requires at least a free space of 15GB on the disc, to be installed). However, even when I made enough space free for this, by deleting all Temporary Files, including those of the previous operating system and I was hoping that the installation process would move these files to the attached USB stick, the installation still could not be achieved. Then, after communicating with Intel and Microsoft and having a Service Ticket opened at Intel, I returned it to the store and it was replaced with another, new and sealed one.
However, the problem still remains. The new Stick still presents the same malfunction and cannot accept the installation of the new update. On the new Stick, before trying anything and having the new version installed on an external USB stick, when I performed the first necessary settings, and having it not connected to the Internet, to avoid any updates downloading, I tried to upgrade the OS through the USB stick. The process seemed to go on smoothly up to about the same point, when it froze again.
I had to manually shut down the Stick and have it return to the previous version again.
My communication with Intel is still going on.
At this point, I really have no problem to retain the existing version 10240 of Windows 10, but it seems impossible to avoid the downloading and the repeated trials of installation of the new version 10586 (update 1511). You see, all computers with Windows 10 installed, do not provide the option to their users to skip an update.
Can I have an advice, that will allow me to skip that update, which causes this unsolved problem (for now), until at least a solution is found, either by Microsoft or by Intel or by both of them?
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Last edited by Panayotis Melas; 12 Dec 2015 at 13:10. Reason: Correction