1.    11 Dec 2015 #1
    Join Date : Jul 2015
    Posts : 12
    Windows 10 Pro

    Upgrade to build 10586 fails at 32%


    I am trying to upgrade from windows 10 free upgrade to build 10586 (x64 pro) and it stalls at the same point whether the upgrade is from windows update or an ISO file on dvd. I select the first option to keep existing files and apps. But it stalls at 32% . Installing features and drivers at 23%. And I get the red box windows could not configure one or more system components etc. )xC1900101-0x30018, the installation failed in the first_boot phase with an error during SYSPREP operation. Any suggestions or should I go for a complete reinstall and not keeping existing apps and data? Its an HP Pavilion dv6 laptop. Works fine on the original Windows 10 pro to which the system has regressed back to fortunately.
    M
      My ComputerSystem Spec
  2.    11 Dec 2015 #2
    Join Date : Oct 2014
    Arnold, MD
    Posts : 29,693
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)

    Quote Originally Posted by Mike8 View Post
    I am trying to upgrade from windows 10 free upgrade to build 10586 (x64 pro) and it stalls at the same point whether the upgrade is from windows update or an ISO file on dvd. I select the first option to keep existing files and apps. But it stalls at 32% . Installing features and drivers at 23%. And I get the red box windows could not configure one or more system components etc. )xC1900101-0x30018, the installation failed in the first_boot phase with an error during SYSPREP operation. Any suggestions or should I go for a complete reinstall and not keeping existing apps and data? Its an HP Pavilion dv6 laptop. Works fine on the original Windows 10 pro to which the system has regressed back to fortunately.
    M
    It's not happy with something it's running into, obviously. Are you trying to go from 10240 to 10586? Don't know what you currently are on. You could spend hours/days fighting the "Upgrade" path, when a clean install will start you fresh. Probably spend less time reinstalling your apps and transferring your data back. Backup first to something external and disconnect it when doing the clean install.
      My ComputersSystem Spec
  3.    11 Dec 2015 #3
    Join Date : Jul 2015
    Posts : 12
    Windows 10 Pro
    Thread Starter

    Thanks for that, yes was upgrading from 10240, guess I will try and fresh install and put my apps back
    Mike
      My ComputerSystem Spec
  4.    11 Dec 2015 #4
    Join Date : Oct 2015
    Posts : 2,114
    Windows 10 Pro X64

    Hi,

    It's not happy with something it's running into, obviously.
    Quite likely a third party anti-virus program or (less likely) Windows Firewall if this is the error code it throws up: 0xC1900101-0x30018

    Cheers,
      My ComputersSystem Spec
  5.    12 Dec 2015 #5
    Join Date : Jun 2015
    UK
    Posts : 2,162
    Windows 10 Home x64 (Laptop), Windows 10 Pro x64 (Desktop)

    Have a look at the setuperr.log file - there may be some clues at the end of the file about what is causing your problems. My installation failed at the first boot phase due to a partially corrupted boot configurations - see https://www.tenforums.com/installatio...x80004005.html. Your error may be different though.
      My ComputersSystem Spec

 


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