Unable to update to Build 10586

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  1. mateusrm94
    Posts : 8
    Windows 10 Pro 64bit
       New #1

    Unable to update to Build 10586


    I tried updating normally using Windows Update. It fails in less than 10 seconds.
    I tried using Media Creation Tool. It downloads the update, but at the end it fails again and tell me restart my PC and try again.
    I tried deleting the files at C:/Windows/SoftawareDistribution/Download and then going back to Windows Update. It didin't work.
    I'm desperate to update because this Build is crashing and freezing in almost any game that I play or application that I use. I'm only able to use Chrome and Office properly. Everything else usually freezes and crash.
    Any ideas of whatelse I could try ?
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  3. bobkn
    Posts : 4,453
    Win 11 Pro 22000.708
       New #2

    I'd use the Media Creation tool to download the .ISO, or get the ISO directly from Tech Bench .

    Not guaranteed to help, but it may save you from repeatedly downloading multiple gigabytes of installer.

    Your existing Windows 10 installation will allow you to mount the .ISO, and you can then run the update directly from that.

    10586 is more of an upgrade than an update. If memory serves, it generates the windows.old folder. I recommend imaging the current Win 10 installation before updating.
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  4. mateusrm94
    Posts : 8
    Windows 10 Pro 64bit
    Thread Starter
       New #3

    I downloaded the ISO file. Mount with Daemon tools, but every time I run "setup.exe" it gives the same message as before: "Setup couldnt start properly". I tried booting into safe mode and deleting two folders named "$Windows.~BT" and "$Windows.~WS". I was able to delete "$Windows.~WS", but the other one it gives me a message saying that I need SYSTEM authorisation to delete it. I still tried to run "setup.exe" anyway, but the same error happened.
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  6. Ztruker
    Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       New #4

    Don't use Daemon Tools. Just right click on the ISO and select Mount.

    I'd suggest you reboot so Daemoin TYools is not involved in any way then right click an Mount then run setup.exe from the mounted ISO.
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  7. mateusrm94
    Posts : 8
    Windows 10 Pro 64bit
    Thread Starter
       New #5

    Ztruker said:
    Don't use Daemon Tools. Just right click on the ISO and select Mount.

    I'd suggest you reboot so Daemoin TYools is not involved in any way then right click an Mount then run setup.exe from the mounted ISO.
    I uninstalled Daemon tools, restarted the pc, but again, same error: "Setup couldn't start properly. Please reboot your PC and try running Windows 10 setup again."
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  8. Ztruker
    Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       New #6

    Try these commands from a Elevated Command Prompt. First Mount the ISO as you just did then replace the M the drive letter of the mounted ISO. Post results here.

    dism /Get-WimInfo /WimFile:M:\sources\install.esd /index:1
    OR
    dism /Get-WimInfo /WimFile:M:\sources\install.wim /index:1

    Output will look something like this:
    >dism /Get-WimInfo /WimFile:M:\sources\install.esd /index:1

    Deployment Image Servicing and Management tool
    Version: 10.0.10586.0

    Details for image : M:\sources\install.esd

    Index : 1
    Name : Windows 10 Pro Technical Preview
    Description : Windows 10 Pro Technical Preview
    Size : 13,905,900,578 bytes
    WIM Bootable : No
    Architecture : x64
    Hal : <undefined>
    Version : 10.0.10586
    ServicePack Build : 0
    ServicePack Level : 0
    Edition : Professional
    Installation : Client
    ProductType : WinNT
    ProductSuite : Terminal Server
    System Root : WINDOWS
    Directories : 19312
    Files : 98317
    Created : 10/30/2015 - 4:27:01 AM
    Modified : 11/16/2015 - 4:20:13 PM
    Languages :
    en-US (Default)

    The operation completed successfully.

    >dism /Get-WimInfo /WimFile:M:\sources\install.esd /index:2

    Deployment Image Servicing and Management tool
    Version: 10.0.10586.0

    Details for image : M:\sources\install.esd

    Index : 2
    Name : Windows 10 Technical Preview
    Description : Windows 10 Technical Preview
    Size : 13,864,879,010 bytes
    WIM Bootable : No
    Architecture : x64
    Hal : <undefined>
    Version : 10.0.10586
    ServicePack Build : 0
    ServicePack Level : 0
    Edition : Core
    Installation : Client
    ProductType : WinNT
    ProductSuite : Terminal Server
    System Root : WINDOWS
    Directories : 19194
    Files : 97632
    Created : 10/30/2015 - 4:34:23 AM
    Modified : 11/16/2015 - 4:20:14 PM
    Languages :
    en-US (Default)

    The operation completed successfully.
    In my case the ISO I downloaded has both Home and Pro in it, Home is Index 1, Pro is Index 2.

    Next enter winver from a Run box or Command Prompt, post result here also. Will look similar to this:

    Unable to update to Build 10586-winver.jpg

    Shows I have Windows 10 Pro build 10586.17 which is the latest available. Three updates on top of the 10586.0 ISO.
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  9. Ztruker
    Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       New #7

    Also read here: How to Fix set-up couldnt start properly error in Windows 10,7,8
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  10. mateusrm94
    Posts : 8
    Windows 10 Pro 64bit
    Thread Starter
       New #8

    Ztruker said:
    Also read here: How to Fix set-up couldnt start properly error in Windows 10,7,8
    I will try it
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  12. mateusrm94
    Posts : 8
    Windows 10 Pro 64bit
    Thread Starter
       New #9

    EDIT: I changed my system language from portuguese to english, thats why I edit this post. I first posted in portuguese
    Index : 1
    Name : Windows 10 Pro Technical Preview
    Description : Windows 10 Pro Technical Preview
    Size : 13,733,459,280 bytes
    WIM Bootable : No
    Architecture : x64
    Hal : <undefined>
    Version : 10.0.10586
    ServicePack Build : 0
    ServicePack Level : 0
    Edition : Professional
    Installation : Client
    ProductType : WinNT
    ProductSuite : Terminal Server
    System Root : WINDOWS
    Directories : 20139
    Files : 100006
    Created : 10/30/2015 - 5:26:29 PM
    Modified : 12/3/2015 - 8:59:34 PM
    Languages :
    pt-BR (Default)

    The operation completed successfully.
    Index : 2
    Name : Windows 10 Technical Preview
    Description : Windows 10 Technical Preview
    Size : 13,670,936,454 bytes
    WIM Bootable : No
    Architecture : x64
    Hal : <undefined>
    Version : 10.0.10586
    ServicePack Build : 0
    ServicePack Level : 0
    Edition : Core
    Installation : Client
    ProductType : WinNT
    ProductSuite : Terminal Server
    System Root : WINDOWS
    Directories : 20021
    Files : 99321
    Created : 10/30/2015 - 5:31:36 PM
    Modified : 12/3/2015 - 8:59:36 PM
    Languages :
    pt-BR (Default)

    The operation completed successfully.


    Unable to update to Build 10586-sem-titulo.png
    Last edited by mateusrm94; 05 Dec 2015 at 19:21.
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  13. Ztruker
    Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       New #10

    That all looks good. You have 10 Pro and you are trying to upgrade with a 10 Pro.

    Any luck following the directions at the link I posted?
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