Windows 10: Need to do a factory reset. But can't get into windows 10 log in issue

  1.    21 Nov 2015 #1

    Need to do a factory reset. But can't get into windows 10 log in issue


    My neighbors son was visiting and he set up a new computer (Windows 10 original install) for her. However he didn't write down the login information and now doesn't remember what it was.

    How can I recover her machine an redo the installation?
      My ComputerSystem Spec


  2. Posts : 5,011
    Windows 10 Pro X64 15063.138
       21 Nov 2015 #2

    Follow this tutorial: Windows 10 - Clean Install
      My ComputersSystem Spec


 

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