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  1.    26 Apr 2016 #21
    Join Date : Sep 2015
    Posts : 19
    Windows 10

    My thanks to Word Man and NavyLCDR for your suggestions.

    I will 'bite the bullet' and do a clean install as suggested, but can't spare the time until next weekend - will let you know the outcome. In the meantime, just one final question if I image the entire disk to external media using Macrium Reflect - does this simply image the C: and D: drives or does it also include the other hidden partitions?
      My ComputerSystem Spec
  2.    26 Apr 2016 #22
    Join Date : Jul 2015
    Posts : 9,552
    Windows 10 Pro

    It will include all the partitions on the hard drive. I would recommend you make a bootable DVD/USB flash drive of Kyhi's recovery drive from this forum. It contains Macrium Reflect Free and other utilities that will be very useful should you run into problems:
    Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums

    Also, read the first post linked above - if you have a Windows 10 install USB - you can copy over the boot.wim file and make yourself a very useful combined recovery and installation drive.
      My ComputerSystem Spec
  3.    27 Apr 2016 #23
    Join Date : Sep 2015
    Posts : 19
    Windows 10

    Apologies for what are probably stupid questions, but if I make an image of the entire disk, when I copy this back to the hard disk won't it simply recreate all the partitions and associated data I currently want to clean up?

    One other issue I have that caused me grief when I did a clean install of Win 10 on my other desktop is that Windows required the original OEM Windows licence number to register Windows 10. However, unlike my other desktop and laptop where this information is on a sticker, there is nothing on the Lenovo PC. How can I find the original Licence number?
      My ComputerSystem Spec
  4.    27 Apr 2016 #24
    Join Date : Jul 2014
    Serbia
    Posts : 10,634
    W10 Insider + Linux

    Quote Originally Posted by Exspextations View Post
    Apologies for what are probably stupid questions, but if I make an image of the entire disk, when I copy this back to the hard disk won't it simply recreate all the partitions and associated data I currently want to clean up?

    One other issue I have that caused me grief when I did a clean install of Win 10 on my other desktop is that Windows required the original OEM Windows licence number to register Windows 10. However, unlike my other desktop and laptop where this information is on a sticker, there is nothing on the Lenovo PC. How can I find the original Licence number?
    If a computer (actually it's M) had W10 installed and activated at any time, you don't need to enter license of windows that it was upgraded from any more on that MB. You can skip entering license when you do clean install. It should be already noted on MS severs.
      My ComputersSystem Spec
  5.    27 Apr 2016 #25
    Join Date : Aug 2015
    Penn's Woods
    Posts : 1,283
    Windows 10 Home

    Quote Originally Posted by Exspextations View Post
    Apologies for what are probably stupid questions, but if I make an image of the entire disk, when I copy this back to the hard disk won't it simply recreate all the partitions and associated data I currently want to clean up?...
    You wouldn't restore the entire disk, ONLY your C: partition and, after making room for it on the disk, your D: partition. You image entire disk, do clean install, and then only selectively restore the old C: and D:. All the other partitions are left behind in the backup because those have been replaced during the Win10 clean install.
      My ComputerSystem Spec
  6.    01 May 2016 #26
    Join Date : Sep 2015
    Posts : 19
    Windows 10

    I'm afraid I fell at the first fence: tried making an image of my HDD to my NAS with Macrium Reflect, but the program does not recognize my NAS shares. I set up Network Logon under the tools button for \\MyNAS\Public, with correct user name and password, but when I try to select the network drive where the image will be be stored, I get the error message: Windows cannot access \\MyNAS - with the error code 0x80070035. Furthermore, none of the mapped shares show up as drives when I try to select a folder. Windows automatically logs onto the NAS without any problems and other software that use the NAS also logon without a problem. So what is causing Reflect to fail to recognize the NAS? Any thoughts on what is causing the problem and solutions would be appreciated. Also, Reflect shows that much of the hidden partitions is free space.
    Attached Thumbnails Attached Thumbnails HDD configuration pre-repair.JPG  
      My ComputerSystem Spec
  7.    01 May 2016 #27
    Join Date : Jul 2014
    Serbia
    Posts : 10,634
    W10 Insider + Linux

    This version Technicians license explained - Macrium Software
    might be able to do that but not free.
      My ComputersSystem Spec
  8.    01 May 2016 #28
    Join Date : Sep 2015
    Posts : 2,372
    Windows 10 Pro 64-bit 1706 (CU build 15063.674)

    Don't try to access the NAS directly. Try mapping a drive letter first and then access that drive letter. This trick works with older software that has difficulty accessing network drives.
      My ComputerSystem Spec
  9.    01 May 2016 #29
    Join Date : Sep 2015
    Posts : 19
    Windows 10

    I was advised in one of the posts to my HDD issues to use Macrium Reflect free v6 - which is what I installed for home use. I can't see anything in the options supported by this version that says that it does not support NAS drives (Macrium Reflect Free
    ) and I don't get any mssage from the software saying tha this functionality is no supported by the free version, but perhaps I miss understood this. As I said in my post this morning, my shares are mapped to drive letters, but these are not listed in the folder options either.
      My ComputerSystem Spec
  10.    01 May 2016 #30
    Join Date : Sep 2015
    Posts : 19
    Windows 10

    Quote Originally Posted by NavyLCDR View Post
    It will include all the partitions on the hard drive. I would recommend you make a bootable DVD/USB flash drive of Kyhi's recovery drive from this forum. It contains Macrium Reflect Free and other utilities that will be very useful should you run into problems:
    Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums

    Also, read the first post linked above - if you have a Windows 10 install USB - you can copy over the boot.wim file and make yourself a very useful combined recovery and installation drive.
    I really appreciate the support given to try and resolve my HDD issues, but I am struggling: I have a USB boot disk for my current Win10 version 10240, but when I do a search of for BOOT.WIM the file is not present. I also don't understand the instructions for creating Kyhi's bootable disk from his post or how to copy the BOOT.WIM file from this to my Win10 bootable disk. I presume that to create the dual boot disk I would also need to copy Kyhi's bootable disk files onto the USB drive. Apologies again for asking more questions
      My ComputerSystem Spec

 
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