Windows 10: lost desktop icons and files after upgrade from 8.1 to 10 Solved

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  1.    16 Nov 2015 #1

    lost desktop icons and files after upgrade from 8.1 to 10


    Hi,

    New here and have a problem. I just upgraded to W10 from W8.1 and have lost my desktop short cuts and files. How do I recover them. During the upgrade process it said all files were transferred properly. I have looked at windows.old, but don't know what to look for or how to recover them from that file.

    Please bare with me as I am recovering from serious neck surgery and dealing the associated pain. I am limited to short periods of time sitting in front of the computer.

    Thanks,

    Bernie
      My ComputerSystem Spec


  2. Posts : 5,716
    Windows 10 Pro X64 16299.192
       16 Nov 2015 #2

    You Desktop is in C:\Users\yourusername\Desktop.
    Likewise if available they will also be in C:\Windows.old\Users\yourusername\Desktop.
      My ComputersSystem Spec

  3.    16 Nov 2015 #3

    Ztruker said: View Post
    You Desktop is in C:\Users\yourusername\Desktop.
    Likewise if available they will also be in C:\Windows.old\Users\yourusername\Desktop.
    Thanks, but no go. file is empty. I do have a lot of stuff in windows.oldbut not users\name\desktop
      My ComputerSystem Spec


  4. Posts : 5,716
    Windows 10 Pro X64 16299.192
       16 Nov 2015 #4

    What names are shown under C:\Users

    Maybe you are running with a temporarily user account and you original account is still there?
      My ComputersSystem Spec

  5.    16 Nov 2015 #5

    I‘ve seen this problem , I finally found all my files located in Network/
    Take a look and see. If they aren't there then, I don't know.
    I sure wish you the best.
      My ComputerSystem Spec

  6.    16 Nov 2015 #6

    hi Rich,

    4 items listed under user:

    administrator empty

    default.migrated 2 chains leading to empty in both

    public 5 chains leading to empty in each

    my name

    keep the ideas comming!!!

    thanks,

    bernie
      My ComputerSystem Spec


  7. Posts : 5,716
    Windows 10 Pro X64 16299.192
       16 Nov 2015 #7

    I doubt Administrator is empty. Have you enabled showing hidden files and folders?

    If Administrator is empty then you should seriously think about doing a clean install. I hope you have backups of your data at least or better yet, an image backup of the entire drive.

    You can chcekc Administrator by enabling it:

    net user administrator /active:yes

    then Switch users and login as Administrator and see what's there.
      My ComputersSystem Spec

  •    17 Nov 2015 #8

    thanks all,

    I enabled hidden files, saw no changes and later went to admin and there they were. desktop, downloads and many more. problem solved. I immediately moved them to the desktop and backed up on my portable hard drive. lesson learned. back up, backup, backup.

    thanks to all

    bernie
      My ComputerSystem Spec

  •    28 Nov 2015 #9

    No files in admin account


    Bernietech said: View Post
    thanks all,

    I enabled hidden files, saw no changes and later went to admin and there they were. desktop, downloads and many more. problem solved. I immediately moved them to the desktop and backed up on my portable hard drive. lesson learned. back up, backup, backup.

    thanks to all

    bernie
    Hello,

    I have encountered the exact same situation as Bernie did. However, my admin account is empty. The files missing from the desktop cannot be found. Any help from there?

    Thanks in advance!

    Hao
      My ComputerSystem Spec

  •    28 Nov 2015 #10

    Did you enable hidden files? When I enabled the files the missing files appeared.
      My ComputerSystem Spec


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