1.    31 Oct 2015 #1
    Join Date : Oct 2015
    Posts : 1
    windows 10

    can't install w10 on a "broken" pc


    Hello. Yesterday my pc broke. It wont start. It keeps loading on the start up screen for ages. It has something to do with my SO. So im trying to boot a W10 iso from a DVD. When i do it it starts loading files but then it appears a black screen with a white mouse which i can move but nothing happens. Some poeple say that i have to change some screen config but the thing is that i can only access the BIOS. Any ideas?
      My ComputerSystem Spec
  2.    31 Oct 2015 #2
    Join Date : Sep 2015
    Posts : 2,308
    Windows 10 Pro 64-bit 1706 (CU build 15063.674)

    Looks like your hard disk might have a problem and cannot be detected. You can check it with a Linux Live CD that includes a disk checking tool, or with a diagnostic CD such as Hiren's Boot CD. A quick test is to press DEL to enter BIOS and then see if your hard disk is detected. If it is, then you should check it for problems with the live CD. Maybe you have to replace it. Also test the DVD in another computer to see if the disc has any problem.
      My ComputerSystem Spec
  3.    31 Oct 2015 #3
    Join Date : Oct 2014
    Posts : 62
    Windows 7 Professional x64 SP1

    Check you hard drive manufacturer's website. They might have a utility you can download, burn, and run to check the disk's integrity.

    If your disk has bad sectors, new installs may not be successful.

    I use Seagate drives and I run SeaTools for DOS to check the disks. The full erase is the most thorough test, because it writes a zero to every sector and if a sector is bad, it retires that sector and assigns a spare to its place.

    You could have bad sectors on your hard disk that Windows can't really detect as bad. The warning signs are slow boots, and other types of issues you would expect with OS files that are corrupted.

    Regards
      My ComputerSystem Spec
  4.    31 Oct 2015 #4
    Join Date : Oct 2014
    Posts : 62
    Windows 7 Professional x64 SP1

    Another good utility program is GSmartControl. It's the GUI for smartmontools. It will read your disk's S.M.A.R.T. data and can run some tests. I highly recommend this program. If you have issues with your OS, it's good to use to check the disk's S.M.A.R.T. data, because that information is the early warning sign of disk failure.
      My ComputerSystem Spec
  5.    31 Oct 2015 #5
    Join Date : Oct 2014
    Posts : 62
    Windows 7 Professional x64 SP1

    Quote Originally Posted by jasonfriedman8 View Post
    Hello. Yesterday my pc broke. It wont start. It keeps loading on the start up screen for ages. It has something to do with my SO. So im trying to boot a W10 iso from a DVD. When i do it it starts loading files but then it appears a black screen with a white mouse which i can move but nothing happens. Some poeple say that i have to change some screen config but the thing is that i can only access the BIOS. Any ideas?
    Before you load the new OS, you should full erase the drive. This was called low level format in times past. Also, check the drive as noted in my other posts.

    If you're still having issues, just post for more help. Good luck with the new install.

    Regards
      My ComputerSystem Spec
  6.    02 Nov 2015 #6
    Join Date : Aug 2015
    San Francisco, California USA
    Posts : 941
    Windows XP/7/8/8.1/10, Linux, Android, FreeBSD Unix

    Quote Originally Posted by tjg79 View Post
    Another good utility program is GSmartControl. It's the GUI for smartmontools. It will read your disk's S.M.A.R.T. data and can run some tests. I highly recommend this program. If you have issues with your OS, it's good to use to check the disk's S.M.A.R.T. data, because that information is the early warning sign of disk failure.
    Thanks for that tool, it would be better if that app can run in the system tray and actively monitor the drives...
      My ComputerSystem Spec
  7.    02 Nov 2015 #7
    Join Date : Oct 2014
    Posts : 62
    Windows 7 Professional x64 SP1

    Quote Originally Posted by Almighty1 View Post
    Thanks for that tool, it would be better if that app can run in the system tray and actively monitor the drives...
    Perhaps you can set it to run on a regular schedule in task scheduler. I think it's a great tool. I'm surprised I don't see it recommended as the first thing to check when your OS starts acting up. Regards
      My ComputerSystem Spec
  8.    02 Nov 2015 #8
    Join Date : Aug 2015
    San Francisco, California USA
    Posts : 941
    Windows XP/7/8/8.1/10, Linux, Android, FreeBSD Unix

    Quote Originally Posted by tjg79 View Post
    Perhaps you can set it to run on a regular schedule in task scheduler. I think it's a great tool. I'm surprised I don't see it recommended as the first thing to check when your OS starts acting up. Regards
    Yeah right now I'm using HDD Health:
    HDD Health failure prediction for hard drives and ssd drives

    It seems like GSmartControl is basically HDD Health plus diagnostic tests
      My ComputerSystem Spec
  9.    02 Nov 2015 #9
    Join Date : Oct 2014
    Posts : 62
    Windows 7 Professional x64 SP1

    Quote Originally Posted by Almighty1 View Post
    Yeah right now I'm using HDD Health:
    HDD Health failure prediction for hard drives and ssd drives

    It seems like GSmartControl is basically HDD Health plus diagnostic tests
    I'm not sure, but I think those tests are the self tests that have been programed into the drives firmware. I could be wrong, because those could be generic disk tests that are either part of GSmartControl or SmartMonTools. I think GSmartControl only accesses the drives capabilities as a GUI for SmartMonTools. If there are tests programed into the drive firmware, then GSmartControl and access those tests and run them. The best testing is accomplished with the disk offline. Seagate SeaTools accomplishes this with their Seagate SeaTools for DOS version. The DOS version is better than their Windows version, because the disk is completely offline.

    Also, the latest version of GSmartControl installer also installs the version of SmartMonTools that was the latest current version at the time of release. If there's a later version of SmartMonTools, you can download and install it separately from GSmartControl. Then you can set GSmartControl to run the latest version of SmartMonTools from the options menu.

    Regards
      My ComputerSystem Spec
  10.    02 Nov 2015 #10
    Join Date : Oct 2015
    Posts : 27
    Windows 10

    Quick fix!
    Reinstall Windows 10
    It does not take that much time.
    But you say that your PC is broken?
    So if your PC is broken, please contact your local dealer.

    Cheers
    Swagger
      My ComputerSystem Spec

 


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