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  1.    27 Oct 2015 #1
    Join Date : Oct 2015
    Posts : 5
    windows 7 upgraded to 10 64bit

    Windows 10 upgrade messed up and no way of reverting to 7


    Just "upgraded" to Windows 10 from 7. These are the items that I have found so far which no longer work.
    1. Network adapter missing - so no network of internet connection
    2. Video and audio devices missing as well as PCI components
    I ran Scannow and apparently some files were repaired. I also tried to install the network adapter and audio files from my Intel MB CD but all failed! I tried reverting back to Windows 7 but error msg to the effect that backup files were missing even though I have Windows.old along with $ WS, and $BT. All 3 have yesterdays date and appear complete.
    All my personal files are on a separate drive, so at least no worries there. I am hesitant to try a clean install as I do not have a product key for Windows 10 and would probably have difficulty reinstalling 7 as it was an upgrade from Vista. Obviously I wished I had never tried "upgrading" as there is a lot to be said for if it aint broke etc! Suggestions as to getting 10 to work or revert to 7 would be greatly appreciated.
      My ComputerSystem Spec
  2.    27 Oct 2015 #2
    Join Date : Jun 2015
    N.Y.
    Posts : 3,069
    Windows 10 Pro 64 bit

    Be for one best if you can fill in system specs here in your profile. Using drivers from older OS disc would not be advised, only if no other updated drivers are available for your PC. This is the part were it is hard for us to know your system without specs. Should always try your PC manufacturer's site for updated system driver for Windows 10, be always when you go to a newer OS.

    Should always plan before you upgrade, either having older OS disc, recovery discs or system image of it before upgrading.
    Do not have any of this then having trouble reverting back, one suggestion to try before a clean install which will wipe everything off the hard drive except new OS. inplace repair upgrade or through the media creation tool make a disc or USB Flash drive of OS.
    Were you activated with the upgrade already and do not need a windows 10 key as you did not to upgrade this PC ?

    Repair Install Windows 10 with an In-place Upgrade


    https://www.tenforums.com/tutorials/9...-download.html
      My ComputerSystem Spec
  3.    27 Oct 2015 #3
    Join Date : Oct 2015
    Posts : 5
    windows 7 upgraded to 10 64bit
    Thread Starter

    I have updated the specs as you suggest. I do have an image file but is is a couple of months old. My experience with Acronis has been that one only really knows whether the image file is good until one tries restoring it so that would be my last resort in this case.
    As for the system drivers there are no updates for that particular MB. Can I do a clean install of Windows 10 without a product key as I presume I can only obtain key by buying it???
      My ComputerSystem Spec
  4.    27 Oct 2015 #4
    Join Date : Jun 2015
    N.Y.
    Posts : 3,069
    Windows 10 Pro 64 bit

    Quote Originally Posted by printman View Post
    I have updated the specs as you suggest. I do have an image file but is is a couple of months old. My experience with Acronis has been that one only really knows whether the image file is good until one tries restoring it so that would be my last resort in this case.
    As for the system drivers there are no updates for that particular MB. Can I do a clean install of Windows 10 without a product key as I presume I can only obtain key by buying it???
    If you did the free upgrade and it was activated, yes you can do a clean install of Windows 10. Was even a tutorial of how to do a clean install before the upgrade if that may work for you. If the image is good and i know the older version of Acronis were troublesome with Windows 10. Once you have new OS for 30 days you can not go back to older OS.

    If going to do the clean install there are some drivers you will need to re-update them again and of course put third party software you had back on system again. I will list the tutorials for you on clean install. As said could of tried inplace repair upgrade, but not sure would repair loss of old windows files. No key for windows 10 is needed, see in tutorials.
      My ComputerSystem Spec
  5.    27 Oct 2015 #5
    Join Date : Aug 2015
    Posts : 610
    W10

    You need to make sure that Windows 10 currently is activated. If it is, then you can reinstall Windows and it will activate - without entering a product key. However, I wouldn't do that.

    Using your old backup image you can go back any time - also after the 30 day period.

    So you are missing the Network adapter, the NVidia graphics card and the sound card.

    The sheer amount of missing devices makes me think it is not the driver of one of these devices, which is the trouble maker, but it in fact is the chipset, for which you still need to find the right drivers. Have you tried the newest ones from the Intel Download Center (which only are from 2012/2013)?

    Or do you have unknown devices inside the device manager?
    Last edited by Joergi; 27 Oct 2015 at 18:53.
      My ComputerSystem Spec
  6.    27 Oct 2015 #6
    Join Date : Jun 2015
    N.Y.
    Posts : 3,069
    Windows 10 Pro 64 bit
      My ComputerSystem Spec
  7.    27 Oct 2015 #7
    Join Date : Sep 2015
    Posts : 2,372
    Windows 10 Pro 64-bit 1706 (CU build 15063.674)

    Other devices depend on chipset. If chipset has generic drivers it may not work properly or fully installed, so other devices are not detected. Download latest chipset driver directly from Intel, forget your manufacturer's outdated drivers. Install the chipset driver and restart. Then the missing devices should be detected. Proceed to install drivers from them and you should be OK.
      My ComputerSystem Spec
  8.    27 Oct 2015 #8
    Join Date : Jun 2015
    N.Y.
    Posts : 3,069
    Windows 10 Pro 64 bit

    Looks like Printman has custom built an a Intel Motherboard, integrated LAN, be only place to find drivers are at Intel or some will come in Windows 10 for certain ones.
      My ComputerSystem Spec
  9.    28 Oct 2015 #9
    Join Date : Sep 2015
    Posts : 2,372
    Windows 10 Pro 64-bit 1706 (CU build 15063.674)

    He can always download individual drivers straight from manufacturer (Intel, nVidia, Realtek etc). This is usually the best option as they are the most current drivers, while computer manufacturers may have not updated their support site and still provide outdated and not-working drivers.
      My ComputerSystem Spec
  10.    28 Oct 2015 #10
    Join Date : Oct 2015
    Posts : 5
    windows 7 upgraded to 10 64bit
    Thread Starter

    As an update - I reinstalled Windows 10 twice but the second time was more successful as all necessary drivers were present and working, i.e, network adapter, sound and video drivers. Also, when I left clicked the start window a rectangle containing picture icons popped up. Previously a left click had produced nothing. However when I tried to activate it using my win7 product key it was rejected. I then spent nearly an hour with Microsoft who used their remote control on the pc. Their conclusion was that my product key was showing in the windows log as not being genuine even though they agreed that it was a valid product code. Despite that they could not correct the error but told me to revert back to win7 and call them when ready to upgrade and the problem should be taken care of.


    I then tried to revert to "the last version of windows" and it did - only problem was that it was the earlier corrupt version of 10! So now I'm back where I started!
    I will try to restore my image file, and if that works, will take MS up on their offer to call them with my case# and see if they can help me get a good working version of 10 with a valid key. The reason I wanted to activate was in order to complete a clean install. The irony is that the latest install seemed to work well and I would have been hapy to keep it but I believe in thirty days it would need to be activated anyway.
      My ComputerSystem Spec

 
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