Windows 10: Windows 10 - Error Solved

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  1.    20 Oct 2015 #1

    Windows 10 - Error


    Hi,

    Trying to upload to Build 10565, I get following message Error 0x802240017. Contacted customer support who informed me that computer was to old.

    System Thread Exemption Not Handled

    I have had no problems with Windows10, even downloaded last build update with no issues.

    Streamer
    Last edited by Streamer; 20 Oct 2015 at 13:57.
      My ComputerSystem Spec

  2.    20 Oct 2015 #2

    A quick google search returned this.
      My ComputerSystem Spec

  3.    21 Oct 2015 #3

    vlttnv said: View Post
    A quick google search returned this.
    Thanks still not solved!
      My ComputerSystem Spec

  4.    21 Oct 2015 #4

    Streamer said: View Post
    Thanks still not solved!
    Can you give some more information about your hardware please?
      My ComputerSystem Spec

  5.    21 Oct 2015 #5

    Windows 10 - Error


    Dell Dimension E520 compatible for Windows 10 insider program.
      My ComputerSystem Spec

  6.    21 Oct 2015 #6

    My guess is that what support told you is correct. But still you can try looking at the minidump files or reinstalling drivers, thought this is just a shot in the dark.

    Also, stuff like this is expected from the insider program. Its goal is to find bugs like this.
      My ComputerSystem Spec

  7.    21 Oct 2015 #7

    Who told you that the PC was too old? Dell UK or Microsoft?

    Dell doesn't support the PC for Windows 10. The latest drivers they have for it are for Vista. That doesn't mean that it can't work.

    If the problem is due to graphics drivers, it's hard to help without knowing specifically what sort of graphics you're using. It could be the onboard Intel graphics, or an AMD or nVidia graphics card. All as purchased from Dell.
      My ComputerSystem Spec

  8.    21 Oct 2015 #8

    That build 10565 has an ISO out on MS site. You could try to build an install dvd or usb . With that you can upgrade or clean install. That's also the build that will be the Fall update coming out nov 2 and that will be a regular update that for sure will work for you.
      My ComputerSystem Spec

  9.    23 Oct 2015 #9

    bobkn said: View Post
    Who told you that the PC was too old? Dell UK or Microsoft?

    Dell doesn't support the PC for Windows 10. The latest drivers they have for it are for Vista. That doesn't mean that it can't work.

    If the problem is due to graphics drivers, it's hard to help without knowing specifically what sort of graphics you're using. It could be the onboard Intel graphics, or an AMD or nVidia graphics card. All as purchased from Dell.
    Microsoft support told me, but I have checked my spec and Graphics card is NAVIDIA GeForce 7300 LE

    Thanks for your advice.
      My ComputerSystem Spec

  10.    23 Oct 2015 #10

    Streamer said: View Post
    Microsoft support told me, but I have checked my spec and Graphics card is NAVIDIA GeForce 7300 LE

    Thanks for your advice.
    The latest drivers for a 7300 LE are for Windows 7.

    In principle, that should be OK. Win 10 is supposed to be able to use drivers as old as WDDM 1.0 (Vista.)

    You could install the released version of Win 10 using the Media Creation Tool:

    Windows 10 - Upgrade Installation - Windows 10 Forums

    That may give you the Microsoft Basic graphics drivers. They'd run, but poorly.

    You may then be able to install the latest Win 7 drivers, (309.08 for 32 or 64 bit Win 7). If the Win 7 installer refuses to run, you could extract the drivers (7Zip, for example), and manually update them from Device Manager.

    In the extreme, you could update the graphics card. Computer Parts, Laptops, Electronics, and More - Newegg.com has GeForce GT 610 cards for as little as 24 GBP. Your PC has a PCI-E X16 graphics slot, so most cards would fit. You probably don't want to install a used high-powered card, because the E520 has no auxiliary PCI-E power connector, and its power supply is a 300W one. You could use a GeForce GTX 750 (65 GBP and up) if you wanted a serious upgrade.

    I suppose that it makes little sense to spend much to upgrade a PC from 2007.
      My ComputerSystem Spec


 
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