I bought a new hp laptop, pulled it out of the box, started it up, and it was stuck on "just a moment" for over an hour. It suddenly restarted by itseld, and went to a login screen. The user is defaultuser0, password protected. Please help!
Yes, that is what I would advise as well. You newly bought it and it obviously has some kind of defect.
Maybe, but that doesn't matter for mommalminer. He was promissed something working, but he got something broken. End of story.
You can try booting it from a Windows 10 install media created with Media Creation Tool from another computer and select the repair option instead of "Install Now". That might get you into a menu that allows you to try a factory refresh from the recovery partition (if there is one).
In the HP manual/documentation, does it list a password to use on the first login? Can you Google "default username and password for HP xxxxxxx laptop"?
True. As an ordinary end user you will most likely not be able to get it to do another start, which then looks as if it was the first one, running the OOBE stuff and so. And you don't have to. I would return it.
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