Windows 10 installation stuck at blue logo(no spinning dots)


  1. Posts : 5
    Vista, Win 7
       #1

    Windows 10 installation stuck at blue logo(no spinning dots)


    All,

    I downloaded windows 10 ISO(I purchased it) file and created bootable DVD and USB using Rufus. I want to install windows 10 in one of the system which had corrupted windows 7 in SSD(No data or nothing is required)

    My system config is below
    Intel i5(4th gen)
    Gigabyte H87 D3H(which has UEFI) and flashed to version 9
    Nvidia 9400 GT(driver not updated but the site listing says it is compatible with win 10)
    8GB RAM
    SSD(60 GB, which has corrupted win 7)
    HDD(500 GB)

    Believe I have the minimum system requirement to install Windows 10?
    After selecting cd/dvd/usb, windows 10 logo appears(without any spinning dots, just plain logo) and get stuck there. I waited for 1-2 hour but nothing happened. I searched and some of them have suggested to remove components and keep only bare minimum. So I tried removing GFX card and the HDD, and kept only SSD(default changed to IGFX). But even then it doesnt move forward from the windows logo screen.
    Please someone suggest, how to move this installation further? Any debugging options? Anything I am missing here? I purchased it and hence I dont want to waste the money I spent on it.
    I checked in BIOS and I can confirm that Fast boot is disabled or Data Execution Prevention and/or similar options are enabled.
    Note:I havent used media creation tool here


    To confim whether my bootable DVD/USB had some errors in initiating setup, I tried running setup.exe within my friends machine(win 7) and it is launching and giving me screens to download updates and/or to enter product key. Images attached which gives indication that setup is launching.
    But when I try to run the setup as bootable DVD/USB I get the blue logo screen and nothing happens.(even no spinning dots below logo and/or errors to share) Refer Image - Win10_Bootable_DVD.jpg

    Any help is appreciated to move this forward.

    Thanks
    Guhan
    Attached Thumbnails Attached Thumbnails Windows 10 installation stuck at blue logo(no spinning dots)-win10_from_win7_1.jpg   Windows 10 installation stuck at blue logo(no spinning dots)-win10_bootable_dvd.jpg   Windows 10 installation stuck at blue logo(no spinning dots)-win10_from_win7_2.jpg   Windows 10 installation stuck at blue logo(no spinning dots)-win10_from_win7_3.jpg  
      My Computer

  2. bobkn's Avatar
    Posts : 3,603
    Win 10 X64 Pro 20H2 19042.685
       #2

    Your post reads like the USB drive you created isn't really bootable, if it won't boot your machine or your friend's.

    I have never used Rufus. It's easy enough to make a bootable drive using diskpart, although it's a little more dangerous (you could delete the wrong drive or partition if you are careless). It's especially easy if you wish to make a bootable FAT32 drive, which is what the UEFI systems I own need.

    Are you aware that you have to do an upgrade install one time with the free Win 10 upgrade to get it to activate? (After you have done that once, you can clean install on the same hardware. There's no unique key; the information is retained on the MS activation servers.) Doing an upgrade install on a corrupt Win 7 installation sounds like a bad idea. I hope that you have the means to install (or re-install) a qualifying OS (7 or 8) and to activate it.
      My Computers


  3. Posts : 5
    Vista, Win 7
    Thread Starter
       #3

    Hi Bob,

    Thanks.Not just USB but even when I try boot via DVD it is the same. Halts at blue logo. What I required is to wipe clean the SSD where this corrupt Win 7 installed and install win 10 via bootable DVD/USB, activate it after installation. Will it work? I have the ISO and the product key. Do I also need to try the media creation tool to download again and create iso/bootable usb? Is there anyway I can use the existing/downloaded ISO with media creation tool?
      My Computer

  4. bobkn's Avatar
    Posts : 3,603
    Win 10 X64 Pro 20H2 19042.685
       #4

    guhanath said:
    Hi Bob,

    Thanks.Not just USB but even when I try boot via DVD it is the same. Halts at blue logo. What I required is to wipe clean the SSD where this corrupt Win 7 installed and install win 10 via bootable DVD/USB, activate it after installation. Will it work? I have the ISO and the product key. Do I also need to try the media creation tool to download again and create iso/bootable usb? Is there anyway I can use the existing/downloaded ISO with media creation tool?
    What product key do you refer to? The free Win 10 upgrade doesn't provide a unique key, and you can't use one from an older OS.

    As far as I know, to activate Win 10 after installation, you'd need a retail key, which is not free.

    If you have an ISO that isn't corrupt, you shouldn't have to download one again. I suggest that you verify that you've made a bootable DVD or USB flash drive from it before proceeding.
      My Computers


  5. Posts : 5
    Vista, Win 7
    Thread Starter
       #5

    bobkn said:
    What product key do you refer to? The free Win 10 upgrade doesn't provide a unique key, and you can't use one from an older OS.

    As far as I know, to activate Win 10 after installation, you'd need a retail key, which is not free.

    If you have an ISO that isn't corrupt, you shouldn't have to download one again. I suggest that you verify that you've made a bootable DVD or USB flash drive from it before proceeding.
    Hi Bob,
    Yes Right.I have the retail key which I purchased.
      My Computer


  6. Posts : 5
    Vista, Win 7
    Thread Starter
       #6

    All,


    Installed Win 10 successfully and activated. Had no other options than downloading again the ISO using media creation tool and created bootable USB using Rufus. Almost downloaded thrice with my limited bandwidth. My advice to whoever facing/faced similar issue is "Use Media Creation Tool" rather than direct ISO from MS site
      My Computer


  7. Posts : 1
    Windows 10 Pro
       #7

    Windows 10 hangs at logo screen and no spinning dots.


    guhanath said:
    All,

    I downloaded windows 10 ISO(I purchased it) file and created bootable DVD and USB using Rufus. I want to install windows 10 in one of the system which had corrupted windows 7 in SSD(No data or nothing is required)

    My system config is below
    Intel i5(4th gen)
    Gigabyte H87 D3H(which has UEFI) and flashed to version 9
    Nvidia 9400 GT(driver not updated but the site listing says it is compatible with win 10)
    8GB RAM
    SSD(60 GB, which has corrupted win 7)
    HDD(500 GB)

    Believe I have the minimum system requirement to install Windows 10?
    After selecting cd/dvd/usb, windows 10 logo appears(without any spinning dots, just plain logo) and get stuck there. I waited for 1-2 hour but nothing happened. I searched and some of them have suggested to remove components and keep only bare minimum. So I tried removing GFX card and the HDD, and kept only SSD(default changed to IGFX). But even then it doesnt move forward from the windows logo screen.
    Please someone suggest, how to move this installation further? Any debugging options? Anything I am missing here? I purchased it and hence I dont want to waste the money I spent on it.
    I checked in BIOS and I can confirm that Fast boot is disabled or Data Execution Prevention and/or similar options are enabled.
    Note:I havent used media creation tool here


    To confim whether my bootable DVD/USB had some errors in initiating setup, I tried running setup.exe within my friends machine(win 7) and it is launching and giving me screens to download updates and/or to enter product key. Images attached which gives indication that setup is launching.
    But when I try to run the setup as bootable DVD/USB I get the blue logo screen and nothing happens.(even no spinning dots below logo and/or errors to share) Refer Image - Win10_Bootable_DVD.jpg

    Any help is appreciated to move this forward.

    Thanks
    Guhan
    I had this annoying problem, mostly happening at cold startups, and tried almost everything to solve it and found out, by experimenting that
    the following worked for me and the system has been stable for the last couple of days!
    I Turned off fast startup by the following method:
    Control Panel\All Control Panel Items\Power Options-Choose what the power button does-Shutdown settings
    Turn on fast startup (recommended) unticked.
    SHUTDOWN AND OR RESTART PC.
    I will be interested to hear from others if this has worked for them.
      My Computer


  8. Posts : 1
    Windows 10 Pro
       #8

    This is a problem which I have had ever since upgrading to Windows 10.

    The problem would be encountered on most cold boots, more than enough to be annoying.
    If you were patient, you could wait a long while, and eventually the stars would start rolling, and windows would load.
    If you were not patient, you could hit the restart button and windows would load immediately without problem.
    I have not been able to find a solution on the Internet, - and I have tried a lot.
    A few weeks ago, I had another go at a fix, this time by fiddling about in the bios (UEFI) and found a solution which worked for me.

    I disabled the Network Stack Configuration.
    I disable the Intel LAN PXE Option ROM
    And, not that it probably mattered, I disabled the Parallel Port.
    Non of which I needed.

    For some reason, it took a few boots before the problem cleared up, but it did clear up, and has not reoccurred for some weeks now - which why I felt confident to make this post.

    I have no idea why this fix worked, but perhaps someone who's a bit more tech minded can figure out a link.
      My Computer


  9. Posts : 1
    Windows 10
       #9

    Peeky said:
    I had this annoying problem, mostly happening at cold startups, and tried almost everything to solve it and found out, by experimenting that
    the following worked for me and the system has been stable for the last couple of days!
    I Turned off fast startup by the following method:
    Control Panel\All Control Panel Items\Power Options-Choose what the power button does-Shutdown settings
    Turn on fast startup (recommended) unticked.
    SHUTDOWN AND OR RESTART PC.
    I will be interested to hear from others if this has worked for them.
    Thank you! I sincerely hate windows but I have to use it unfortunately....All I had to do was disable fast boot and bam. Worked like a charm!
      My Computer

  10. iDamn's Avatar
    Posts : 66
    Windows 10 Pro x64 (ver 2003)
       #10

    i got passed the blue logo screen without circle thingy by punching the keyboard because its a notebook. funnily enough once i did that, the circle appeared and the installation resumes
      My Computers


 

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