Windows 10: Help! Updating from Windows 10 Insider build

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  1. Posts : 5
    Windows 10 insider
       03 Oct 2015 #1

    Help! Updating from Windows 10 Insider build


    Hi

    I really hope someone can help me here. Before Windows 10 was officially released, I decided to join the Windows 10 Insider Program and upgrade my Windows 7 PC to a Windows 10 preview build. I bitterly regret doing this because I can't get the system to upgrade to the official release and now I'm getting messages that the build has expire and soon my PC won't work! I've downloaded the Windows 10 installer/upgrader but it always asks me for a key, which I don't have. The instructions on the Microsoft site say that you should not be asked for a key if you click the upgrade option, so what on earth am I doing wrong?!?!

    Many thanks in advance
    Bogester
      My ComputerSystem Spec


  2. Posts : 1,563
    Windows 10 Pro x64 RS 10586.586
       03 Oct 2015 #2

    Hi and welcome!

    When Windows ask for a key, just skip.
      My ComputerSystem Spec


  3. Posts : 5
    Windows 10 insider
    Thread Starter
       03 Oct 2015 #3

    Cluster Head said: View Post
    Hi and welcome!

    When Windows ask for a key, just skip.
    Let me just get this right, I can actually skip this step? I don't remember an option for skipping this and once you exit the installer (MediaCreationToolsx64.exe) then it clears up and you have to download Windows 10 again (tedious). I'm just downloading Windows 10 (for the umpteenth time); I'll see if there's an option to skip then.

    Thanks for the feedback.
    Bogester
      My ComputerSystem Spec


  4. Posts : 1,563
    Windows 10 Pro x64 RS 10586.586
       03 Oct 2015 #4
      My ComputerSystem Spec


  5. Posts : 5
    Windows 10 insider
    Thread Starter
       03 Oct 2015 #5

    Cluster Head said: View Post
    Sorry, I'm not sure how this article helps. I have the problem where the system asks me for a key. There is also no option to skip entering the key, I've just checked. The previous Windows 7 that was on the system WAS licensed. It seems that Microsoft has broken my PC.

    Thanks
    Bogester
      My ComputerSystem Spec


  6. Posts : 5
    Windows 10 insider
    Thread Starter
       03 Oct 2015 #6

    I thought once I subscribed to the insider program that after the official release that my system would receive a notification to upgrade to the full release. Clearly that's not the case and I'd have been much better off just sticking with Windows 7 until Windows 10 came out.
      My ComputerSystem Spec

  7.    03 Oct 2015 #7

    You can always go back to Windows 7 and do the free upgrade. Microsoft in no way broke your PC. You installed software knowing that it was for evaluation only and now the evaluation period is over.
      My ComputerSystem Spec

  8.    03 Oct 2015 #8

    What build number do you have? Do as Cluster Head suggested and let us know what happens.
      My ComputerSystem Spec


  9. Posts : 5
    Windows 10 insider
    Thread Starter
       04 Oct 2015 #9

    In the end I reinstalled Windows 7 and now I can upgrade to Windows 10. Surely I shouldn't have had to do this and I should've been able to go straight from an insider build of Windows 10 to the official release?
      My ComputerSystem Spec

  10.    04 Oct 2015 #10

    Bogester said: View Post
    In the end I reinstalled Windows 7 and now I can upgrade to Windows 10. Surely I shouldn't have had to do this and I should've been able to go straight from an insider build of Windows 10 to the official release?
    Win 10 is a limited (one year) free offer to upgrade from W7/8.1 systems, not free for all, not even for insiders. If you buy W10 than you can install it without having to upgrade from 7/8.1.
      My ComputerSystem Spec


 
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