Help! Updating from Windows 10 Insider build

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  1. Posts : 5
    Windows 10 insider
       #1

    Help! Updating from Windows 10 Insider build


    Hi

    I really hope someone can help me here. Before Windows 10 was officially released, I decided to join the Windows 10 Insider Program and upgrade my Windows 7 PC to a Windows 10 preview build. I bitterly regret doing this because I can't get the system to upgrade to the official release and now I'm getting messages that the build has expire and soon my PC won't work! I've downloaded the Windows 10 installer/upgrader but it always asks me for a key, which I don't have. The instructions on the Microsoft site say that you should not be asked for a key if you click the upgrade option, so what on earth am I doing wrong?!?!

    Many thanks in advance
    Bogester
      My Computer

  2. Cluster Head's Avatar
    Posts : 1,546
    Windows 10 Pro x64 RS 10586.586
       #2

    Hi and welcome!

    When Windows ask for a key, just skip. :)
      My Computer


  3. Posts : 5
    Windows 10 insider
    Thread Starter
       #3

    Cluster Head said:
    Hi and welcome!

    When Windows ask for a key, just skip. :)
    Let me just get this right, I can actually skip this step? I don't remember an option for skipping this and once you exit the installer (MediaCreationToolsx64.exe) then it clears up and you have to download Windows 10 again (tedious). I'm just downloading Windows 10 (for the umpteenth time); I'll see if there's an option to skip then.

    Thanks for the feedback.
    Bogester
      My Computer

  4. Cluster Head's Avatar
    Posts : 1,546
    Windows 10 Pro x64 RS 10586.586
       #4
      My Computer


  5. Posts : 5
    Windows 10 insider
    Thread Starter
       #5

    Cluster Head said:
    Sorry, I'm not sure how this article helps. I have the problem where the system asks me for a key. There is also no option to skip entering the key, I've just checked. The previous Windows 7 that was on the system WAS licensed. It seems that Microsoft has broken my PC.

    Thanks
    Bogester
      My Computer


  6. Posts : 5
    Windows 10 insider
    Thread Starter
       #6

    I thought once I subscribed to the insider program that after the official release that my system would receive a notification to upgrade to the full release. Clearly that's not the case and I'd have been much better off just sticking with Windows 7 until Windows 10 came out.
      My Computer

  7. NavyLCDR's Avatar
    Posts : 15,489
    Windows 10 Pro
       #7

    You can always go back to Windows 7 and do the free upgrade. Microsoft in no way broke your PC. You installed software knowing that it was for evaluation only and now the evaluation period is over.
      My Computer


  8. Posts : 131
    Windows 10
       #8

    What build number do you have? Do as Cluster Head suggested and let us know what happens.
      My Computer


  9. Posts : 5
    Windows 10 insider
    Thread Starter
       #9

    In the end I reinstalled Windows 7 and now I can upgrade to Windows 10. Surely I shouldn't have had to do this and I should've been able to go straight from an insider build of Windows 10 to the official release?
      My Computer

  10. CountMike's Avatar
    Posts : 18,327
    W10+Developer Insider + Linux
       #10

    Bogester said:
    In the end I reinstalled Windows 7 and now I can upgrade to Windows 10. Surely I shouldn't have had to do this and I should've been able to go straight from an insider build of Windows 10 to the official release?
    Win 10 is a limited (one year) free offer to upgrade from W7/8.1 systems, not free for all, not even for insiders. If you buy W10 than you can install it without having to upgrade from 7/8.1.
      My Computers


 
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