Asus Zenbook UX31E, not working after W10 upgrade


  1. Posts : 45
    W8
       #1

    Asus Zenbook UX31E, not working after W10 upgrade


    Hi All
    Some weeks ago I upgraded my son's Zenbook. Initially it seemed to work fine. So I did a clean install. I can vaguely remember an odd miss start-up after the clean install.It seemed to work allright after that.
    Anyway my son skyped a couple of weeks ago to say it isn't working.
    Generally speaking, can I fresh install the original W7, it was home premium. I haven't a disk and wonder if there are any ISO's available at MS for download?

    Thanks
      My Computer


  2. Posts : 610
    W10
       #2

    Yes, you can install WIndows 7 again.

    The Windows 7 ISO images are available from here:
    Windows 7

    You might want to adjust the language/country code in that URL to match the country, for which you need the images!
      My Computer


  3. Posts : 45
    W8
    Thread Starter
       #3

    Joergi thanks a lot, I will have a try. At least I saved the belarc results before updating to w10.
      My Computer


  4. Posts : 45
    W8
    Thread Starter
       #4

    I have just tried to download the W 7 iso though the key is not accepted as it is an OEM installation, I assume, as it came pre-installed. How do I proceed from here then?
    Edit: I just noticed that it has a new key since the w10 upgrade, not working either for the w7 download.
    Last edited by kiwig; 29 Sep 2015 at 02:54.
      My Computer


  5. Posts : 610
    W10
       #5

    Have you really tried the product key or have you typed in the product ID? You need to type in the product key.

    I am asking, because Windows 10 does not show you the actual product ID - you need some external tool to show it.
      My Computer


  6. Posts : 45
    W8
    Thread Starter
       #6

    Joergi said:
    Have you really tried the product key or have you typed in the product ID? You need to type in the product key.

    I am asking, because Windows 10 does not show you the actual product ID - you need some external tool to show it.
    Thanks Joergi
    I got the keys initially in W7 and now in 10 with Belarc.
      My Computer



 

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