1.    24 Sep 2015 #1
    Join Date : Oct 2014
    Posts : 17
    W8

    Asus Zenbook UX31E, not working after W10 upgrade


    Hi All
    Some weeks ago I upgraded my son's Zenbook. Initially it seemed to work fine. So I did a clean install. I can vaguely remember an odd miss start-up after the clean install.It seemed to work allright after that.
    Anyway my son skyped a couple of weeks ago to say it isn't working.
    Generally speaking, can I fresh install the original W7, it was home premium. I haven't a disk and wonder if there are any ISO's available at MS for download?

    Thanks
      My ComputerSystem Spec
  2.    25 Sep 2015 #2
    Join Date : Aug 2015
    Posts : 610
    W10

    Yes, you can install WIndows 7 again.

    The Windows 7 ISO images are available from here:
    Windows 7

    You might want to adjust the language/country code in that URL to match the country, for which you need the images!
      My ComputerSystem Spec
  3.    25 Sep 2015 #3
    Join Date : Oct 2014
    Posts : 17
    W8
    Thread Starter

    Joergi thanks a lot, I will have a try. At least I saved the belarc results before updating to w10.
      My ComputerSystem Spec
  4.    29 Sep 2015 #4
    Join Date : Oct 2014
    Posts : 17
    W8
    Thread Starter

    I have just tried to download the W 7 iso though the key is not accepted as it is an OEM installation, I assume, as it came pre-installed. How do I proceed from here then?
    Edit: I just noticed that it has a new key since the w10 upgrade, not working either for the w7 download.
    Last edited by kiwig; 29 Sep 2015 at 02:54.
      My ComputerSystem Spec
  5.    29 Sep 2015 #5
    Join Date : Aug 2015
    Posts : 610
    W10

    Have you really tried the product key or have you typed in the product ID? You need to type in the product key.

    I am asking, because Windows 10 does not show you the actual product ID - you need some external tool to show it.
      My ComputerSystem Spec
  6.    29 Sep 2015 #6
    Join Date : Oct 2014
    Posts : 17
    W8
    Thread Starter

    Quote Originally Posted by Joergi View Post
    Have you really tried the product key or have you typed in the product ID? You need to type in the product key.

    I am asking, because Windows 10 does not show you the actual product ID - you need some external tool to show it.
    Thanks Joergi
    I got the keys initially in W7 and now in 10 with Belarc.
      My ComputerSystem Spec

 


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