I need to downgrade but can't access settings

Cerberus · 22 Sep 2015

I recently upgraded to Win 10 on my laptop but it's completely broken. I boot up and sign in ok but then I just get a black screen with a cursor. The only way I can access anything is through the task manager > run new task. I've tried everything but nothing works so I want to rollback to Win 7.

But the problem is that in order to do so I need to access settings which I'm unable to. I can click the link under user controls in control panel but nothing happens. I tried a fix (Settings doesnt launch, or launches the Store instead - Microsoft Community) but it didn't work. There doesn't seem to be any way of accessing it and hence no way of rolling back.

Is there another way?

Brink · 22 Sep 2015

Hello Cerberus, and welcome to Ten Forums. :)

If you like, you can also use OPTION ONE in the tutorial below to go back to Windows 7 in Advanced Startup at boot.

https://www.tenforums.com/tutorials/4...s-windows.html

Cerberus · 23 Sep 2015

Thanks! I just had to press ctrl + alt + del then use the power button in the lower right corner to select 'restart' while holding down the shift key.

Brink · 23 Sep 2015

Great news.