Stuck on - Getting a few things ready

  1.    19 Sep 2015 #1

    Stuck on - Getting a few things ready

    I am hoping I have come to the right place because I have been browsing through your forms and it looks like good feed back! I am having an issue with creating an ISO for windows 10. I have windows 10 already on this laptop; however when I was doing a reset on my other Laptop (had windows 10 already installed) I got the : inaccessible boot device everyone is seeming to enjoy.. ... read how to fix and started to go through using the MediaCreationToolx64. It starts up and gets stuck on "Getting a few things ready"... The program is not using any CPU or Disk and has a memory usage of 59.2MB and it just sits there... I let it run for several hours and got no results.. I have been searching for a solution but have found no one else with my issue.. everyone else seems to not be able to get it to start or gets an error message. I get neither of these issues.. Any suggestions?
    Last edited by ouch; 19 Sep 2015 at 22:00.
      My ComputerSystem Spec

  2.    20 Sep 2015 #2

    No one has a clue?
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  3.    27 Sep 2015 #3


    I had the same problem on my computer. I was trying to download Windows 10 to a USB for a new computer. It was my anti-virus/ firewall software (Norton) that was holding up the process. I temporarily disabled the firewall and the safe-download feature. This allowed the Windows 10 to download to the UBS.

    Hope that helps.
      My ComputerSystem Spec

  4.    08 Oct 2015 #4

    Figured I would chime in here too in case anyone else has this issue. Disabling anti-virus did not work for me. What I did was use an optimization utility to delete all my junk files and bad registry entries. I used and basically stepped through all the different utilities and tools it offers in the free version. Restarted the computer, disabled anti-virus for good measure, and it flew right by the "Getting a Few Things Ready" step.

    I've noticed a lot of issues are related to files generated by windows, or by the utility. I think the cleanup utility probably just wiped out whatever junk file was clogging up the process.
      My ComputerSystem Spec

  5. spapakons's Avatar
    Posts : 2,564
    Windows 10 Pro 64-bit 1803 (April 2018 build 17134.407)
       08 Oct 2015 #5

    Yes, Windows setup examines all the applications and files and of course registry when you upgrade. Any unresolved issue can get it stuck. So the upgrade should be done on a healthy system. If your Windows installation is too untidy, you better backup all data and do a clean install. This will make the computer faster.
      My ComputerSystem Spec


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