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  1.    19 Sep 2015 #11
    Join Date : Sep 2015
    Posts : 19
    Windows 10 Home x64
    Thread Starter

    By the way, I don't have a USB. I think my dad has one, but it's lost.
      My ComputerSystem Spec
  2.    19 Sep 2015 #12
    Join Date : Jun 2015
    N.Y.
    Posts : 3,069
    Windows 10 Pro 64 bit

    Quote Originally Posted by TenProblem View Post
    By the way, I don't have a USB. I think my dad has one, but it's lost.
    Read article i linked, is this exact issue ? Is your keyboard and mouse connected to a USB port on PC, if so you do not have control over it when on this screen for clean install is this the reasons ?
      My ComputerSystem Spec
  3.    19 Sep 2015 #13
    Join Date : Sep 2015
    Posts : 19
    Windows 10 Home x64
    Thread Starter

    Quote Originally Posted by jds63 View Post
    Just trying to get some answers first as to what you were doing, yes, have to be activated from an upgrade to do the clean install.
    If did upgrade online or from media creation tool. Now using a disc to try to do a clean install and you are stuck at asking you type of keyboard layout, what exactly happens, won't move past it at all by choosing correct layout, US English ?
    I got Windows 10 from the Media Creation Tool. When I get to that screen part, the 'Choose a keyboard layout', I can't move my mouse or keyboard. Yes, I wanted to choose US English, btw.
      My ComputerSystem Spec
  4.    19 Sep 2015 #14
    Join Date : Jun 2015
    N.Y.
    Posts : 3,069
    Windows 10 Pro 64 bit

    Quote Originally Posted by TenProblem View Post
    I got Windows 10 from the Media Creation Tool. When I get to that screen part, the 'Choose a keyboard layout', I can't move my mouse or keyboard. Yes, I wanted to choose US English, btw.
    O.k. thank you ! Basically no issues with keyboard and mouse before trying the clean install having Windows 10 already from this upgrade ?
      My ComputerSystem Spec
  5.    19 Sep 2015 #15
    Join Date : Jun 2015
    N.Y.
    Posts : 3,069
    Windows 10 Pro 64 bit

    Seems might be an issue loading the USB drivers at the time of clean install, if this is what you are trying to do a clean install of Windows 10 after an upgrade. Any changes made since the upgrade to PC added hardware or using different keyboard and mouse ? Maybe can you try a different keyboard and mouse if you have another. Assuming no issue before clean install or can try a different port on PC while attempting install again.
      My ComputerSystem Spec
  6.    19 Sep 2015 #16
    Join Date : Sep 2015
    Posts : 19
    Windows 10 Home x64
    Thread Starter

    Quote Originally Posted by jds63 View Post
    Read article i linked, is this exact issue ? Is your keyboard and mouse connected to a USB port on PC, if so you do not have control over it when on this screen for clean install is this the reasons ?
    My keyboard and mouse is not connected to an USB port on my Windows 10 x64 PC.
    I think so.
      My ComputerSystem Spec
  7.    19 Sep 2015 #17
    Join Date : Jun 2015
    N.Y.
    Posts : 3,069
    Windows 10 Pro 64 bit

    Quote Originally Posted by TenProblem View Post
    My keyboard and mouse is not connected to an USB port on my Windows 10 x64 PC.
    I think so.
    O.k. can you tell me what it is or how it is connected.
      My ComputerSystem Spec
  8.    19 Sep 2015 #18
    Join Date : Aug 2015
    I'm in the ghetto
    Posts : 705
    Windows 10 Pro x64

    Quote Originally Posted by TenProblem View Post
    My keyboard and mouse is not connected to an USB port on my Windows 10 x64 PC.
    I think so.
    Quote Originally Posted by jds63 View Post
    O.k. can you tell me what it is or how it is connected.
    @TenProblem

    In addition to the above

    • Are the keyboard and mouse not functioning on the "keyboard layout screen"?
    • If so, were they working before this point?
    • If they are functioning correctly at this point, is it just that the "next" button doesn't move the install forward to the next stage?
    • Or do none of the clickable buttons work at this point ('back', 'close' etc etc)? ie the mouse and keyboard work, but the installer does not

    Is there any other important information you could reveal at this moment please.
      My ComputerSystem Spec
  9.    19 Sep 2015 #19
    Join Date : Jun 2015
    N.Y.
    Posts : 3,069
    Windows 10 Pro 64 bit

    If from your specs here are correct to what you are using for this, shown here 8 USB ports on motherboard.
    Computer Type PC/Desktop
    OS Windows 10
    CPU AMD Athlon II X2 220, Regor 45nm Technology
    Motherboard FOXCONN 2AB7 (CPU 1)
    Graphics Card S200HQL (1600x900@60Hz), S200HQL (1600x900@60Hz), 1919MB ATI Radeon 3000 Graphics (HP)

    See no PS/2 ports
    http://www.findlaptopdriver.com/foxc...s-10272010h35/
      My ComputerSystem Spec
  10.    19 Sep 2015 #20
    Join Date : Sep 2015
    Posts : 19
    Windows 10 Home x64
    Thread Starter

    Quote Originally Posted by WhyMe View Post
    @TenProblem

    In addition to the above

    • Are the keyboard and mouse not functioning on the "keyboard layout screen"? Yes, as in I agree that they're not functioning, the keyboard won't work and the mouse cursor won't appear.
    • If so, were they working before this point?
    • If they are functioning correctly at this point, is it just that the "next" button doesn't move the install forward to the next stage? I didn't get the next button.
    • Or do none of the clickable buttons work at this point ('back', 'close' etc etc)? ie the mouse and keyboard work, but the installer does not? I don't see them.

    Is there any other important information you could reveal at this moment please.
    I found some blank DVDs and three Windows 7 Recovery Media Creation DVDs. How many blank DVDs do I need for installing Windows 10? Or can I use the three Windows 7 Recovery Media Creation DVDs instead?
      My ComputerSystem Spec

 
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