1.    18 Sep 2015 #1
    Join Date : Sep 2015
    Posts : 5
    win7 & 10

    Dual Boot -- lost mouse/keyboard in win7 after 10 installation


    My setup: Intel i5 with 4Gb Ram with Nvidia GeForce GT 610 video card, 64Gb SSD (Win7), 330 Gb hdd (Win Vista), and 1Tb hdd.
    I've been running Win7/Vista for several years now, and decided to upgrade to 10 as some of the new software I want won't run on those older OS's. Windows 7 on the SSD is for gaming only, with nothing else loaded onto it that is not gaming related, not even Acrobat. Everything else uses the 2 hard drives with the older 330 Gb hdd as bootable.

    So I upgraded Vista to 7 SP1, and installed Win10. Everything went beautifully once I got SP1 on it. Worked for a few days then went to play a game, booted into 7 and no mouse or keyboard control. After I selected Win7 to boot into from the boot control screen, I had no control of anything. Had to hold the power key to shutdown.

    I unplugged the power to the Win10 drive and re-booted. It gave me an error about a missing device and let me press F9 to boot into Win7, after which I had control of my mouse and keyboard. So now when I want to do some gaming I have to unplug my small Hdd and go about it that way, which seems totally insane and just plain wrong to do, but I can't think of anyway to fix this as it only shows up when the small drive is connected. If I do that and boot into 10 it doesn't see anything wrong with the drivers for the other OS, and when I boot into 7 I have no control to do anything at all to fix it <sigh>.

    Whats a gamer to do?

    Any help will be greatly appreciated by both myself and my grandchildren who drag me into these gaming sessions.

    Thanks.
      My ComputerSystem Spec
  2.    18 Sep 2015 #2
    Join Date : Sep 2015
    Posts : 2,373
    Windows 10 Pro 64-bit 1706 (CU build 15063.674)

    If your keyboard and mouse are USB, you can try to unplug them and plug them again. Maybe Windows haven't yet loaded any drivers for them. Also check BIOS for entries such as "Enable USB mouse" or "Enable USB Keyboard" and try them to NO or YES. See if that makes any difference in Windows. This is to make USB input devices work before booting in Windows (such as to select a boot entry in a boot loader) but I have seen sometimes that they don't work in Windows, change the setting and check.
      My ComputerSystem Spec
  3.    19 Sep 2015 #3
    Join Date : Sep 2015
    Posts : 5
    win7 & 10
    Thread Starter

    Quote Originally Posted by spapakons View Post
    If your keyboard and mouse are USB, you can try to unplug them and plug them again. Maybe Windows haven't yet loaded any drivers for them.
    They are both USB devices, and I had already tried that to no avail. In fact tried several times; even left and came back before and after unplugging to see if time made any difference, which it didn't.

    Also check BIOS for entries such as "Enable USB mouse" or "Enable USB Keyboard" and try them to NO or YES. See if that makes any difference in Windows. This is to make USB input devices work before booting in Windows (such as to select a boot entry in a boot loader) but I have seen sometimes that they don't work in Windows, change the setting and check.
    I didn't see any UEFI(?) setting with the above label, but did see something about "Compatibility" and enabled that. But as noted in OP, after I unplugged the drive that boots Win10 I didn't have any issues at all. So now the obvious thing to do is plug the drive back in, boot up and see what happens.

    Go figure, I still get the same error message in place of the dual boot menu, only now when I boot into Win7 I can see the drive that should have booted up Win10, so it is physically working and available, but now .......? <shrug><sigh>

    Now that I think about it, I'm going to take a picture of the error screen and post it in my next msg.
      My ComputerSystem Spec
  4.    19 Sep 2015 #4
    Join Date : Sep 2015
    Posts : 5
    win7 & 10
    Thread Starter

    Pic of Boot Error Screen


    Click image for larger version. 

Name:	Boot Error Msg.jpg 
Views:	2 
Size:	98.3 KB 
ID:	38337
      My ComputerSystem Spec
  5.    20 Sep 2015 #5
    Join Date : Sep 2015
    Posts : 2,373
    Windows 10 Pro 64-bit 1706 (CU build 15063.674)

    Here is what this error means: http://answers.microsoft.com/en-us/w...-79d5b414a81fI was too lazy to read it all, I hope you can find a clue...

    Well after having a quick look, I understand that there are some boot entries in Windows Boot Loader than do not correspond to the correct partition since this might have changed. Change hard disk boot priority in BIOS and see if the error remains. Try booting in safe mode and use a utility such as EasyBCD to remove all boot entries and create them again so they correspond to the correct partition and you won't see that error again. The problem arises because a boot entry refers to a partition that is no longer valid (because of a change in hard disk boot priority).
      My ComputerSystem Spec
  6.    20 Sep 2015 #6
    Join Date : Sep 2015
    Posts : 5
    win7 & 10
    Thread Starter

    That link doesn't work for some reason, all I get is "Thread not found". But I will try the solutions you mentioned and see what happens.

    Thanks.
      My ComputerSystem Spec
  7.    21 Sep 2015 #7
    Join Date : Sep 2015
    Posts : 2,373
    Windows 10 Pro 64-bit 1706 (CU build 15063.674)

    Here are the Google results for "error 000000e". It is the first result. If again you have a problem, just Google it yourself.
      My ComputerSystem Spec
  8.    03 Oct 2015 #8
    Join Date : Sep 2015
    Posts : 5
    win7 & 10
    Thread Starter

    So I finally had a chance to install EasyBCD, and it indicates both boot entries are present and should work, so I guess I'll be reinstalling Windows 10 later in the week.

    Still don't know what happened to my mouse and keyboard with the original installation, but I think that has taken a back seat to the problem of now not booting into Windows 10 at all. Thanks for the help.
      My ComputerSystem Spec
  9.    04 Oct 2015 #9
    Join Date : Jul 2014
    Serbia
    Posts : 10,634
    W10 Insider + Linux

    Next time you install Windows, do that while disconnecting other disk.
      My ComputersSystem Spec
  10.    04 Oct 2015 #10
    Join Date : Sep 2015
    Posts : 2,373
    Windows 10 Pro 64-bit 1706 (CU build 15063.674)

    If you will reinstall Windows 10, first make sure you can boot to Windows 7 without any issue. The connect the Windows 10 disk as second and start setup from Windows 7. When asked for an upgrade, choose a clean install instead. This will copy the necessary files to the Windows 7 hard disk and reboot to proceed. Before starting the Windows Setup, you should be presented with the available partitions. I would delete completely the Windows 10 partitions, just to make sure, and then proceed to installation. To access the disk tools, click on the "disk options" or "advanced" button (I don't remember how it's called right now, but you'll understand when you see it). This should create a new entry in the boot loader for Windows 10. If you have the old entry as well, you can use EasyBCD to remove it. If you aren't sure which is which, you have to either remove it before installing Windows 10 or rename one of the two and try using to load Windows 10 to see which is the correct. Then go back to EasyBCD in Windows 7 and delete the other.
      My ComputerSystem Spec

 


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