Windows 10: W10 Download app still sees old graphics card. Solved


  1. Posts : 2
    Windows 7 pro 64bit SP1
       09 Sep 2015 #1

    W10 Download app still sees old graphics card.


    Hello.
    I recently bought a reconditioned Desktop, (Hewlett Packard xw6400 workstation). It came with pre-installed Windows 7 premium and a Nvidia Quadro NVS 440 graphics card.
    Once I had downloaded and installed all the available updates, I had the W10 icon in the taskbar. Fine!
    But when I tried to install W10, a message told me that my version of Windows 7 was incompatible. I upgraded to Windows 7 professional and tried again. This time I was told that my graphics card was incompatible, so I changed it to a Nvidia GeForce GT610.
    Following this I uninstalled the Windows 10 icon (KB3035583) completely from my machine. The following day the icon had re-appeared on my taskbar. When I tried again to download W10, I was again told my graphics card was incompatible, but although I had changed and discarded completely the offending graphic's card the W10 app was still seeing the Nvidia Quadro NVS 440 and not the GeForce GT610 which is now installed.
    I have tried to download W10 many times since but always get same outcome as it still seems to see the old graphics card.
    Can anyone advise me please?
    Many Thanks
    Slaphead
      My ComputerSystem Spec

  2.    09 Sep 2015 #2

    Slaphead said: View Post
    Hello.
    I recently bought a reconditioned Desktop, (Hewlett Packard xw6400 workstation). It came with pre-installed Windows 7 premium and a Nvidia Quadro NVS 440 graphics card.
    Once I had downloaded and installed all the available updates, I had the W10 icon in the taskbar. Fine!
    But when I tried to install W10, a message told me that my version of Windows 7 was incompatible. I upgraded to Windows 7 professional and tried again. This time I was told that my graphics card was incompatible, so I changed it to a Nvidia GeForce GT610.
    Following this I uninstalled the Windows 10 icon (KB3035583) completely from my machine. The following day the icon had re-appeared on my taskbar. When I tried again to download W10, I was again told my graphics card was incompatible, but although I had changed and discarded completely the offending graphic's card the W10 app was still seeing the Nvidia Quadro NVS 440 and not the GeForce GT610 which is now installed.
    I have tried to download W10 many times since but always get same outcome as it still seems to see the old graphics card.
    Can anyone advise me please?
    Many Thanks
    Slaphead
    Give this a try. Windows 10
      My ComputerSystem Spec


  3. Posts : 2
    Windows 7 pro 64bit SP1
    Thread Starter
       09 Sep 2015 #3

    Bazz.
    Many Thanks for your advice and link.
    I now have W10 and its running like a train.
    Thank You
      My ComputerSystem Spec

  4.    10 Sep 2015 #4

    Slaphead said: View Post
    Bazz.
    Many Thanks for your advice and link.
    I now have W10 and its running like a train.
    Thank You
    Your welcome.
      My ComputerSystem Spec


 

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