1.    08 Sep 2015 #1
    Join Date : Sep 2015
    Posts : 3
    Win 10

    Win 10 broken - blank Edge, Store in Taskbar, Start not working at all


    Hi All, I did an upgrade from Win7 HP 64 bit to Win 10 - I triggered it manually from the MS download. At first all was well, but then Edge locked up. I killed the appropriate processes in Task Manager, then rebooted. The PC basicall works, but some of the major bits of the interface do not:
    The Edge & Store icons in the Taskbar are blank. Clicking where the Store button should be brings a message that 'This app can't open' and refreshing the PC might help fix it. The Edge button location does nothing.
    The Start button or key also do nothing visible, the Search doesn't work either - so I can't get into Settings - Control Panel is accessible, but of course doesn't have the new Settings.
    I booted from DVD - got into Repair, but it won't roll back to the previous version (which I did use on another PC to get back to Win7).
    A system restore did complete, but hasn't fixed things. Also, trying to Reset the PC failed too. I also tried a new User account (which I found as a possible fix) - I had to do this via CMD - no good either.
    So, before I do a clean install, is there anything else I can do?
    Thanks in advance!
      My ComputerSystem Spec
  2.    08 Sep 2015 #2
    Join Date : Jun 2015
    N.Y.
    Posts : 3,069
    Windows 10 Pro 64 bit

    As we know reset would be like a clean install. Fact being if ever did want to go back to old OS,since having issues now even trying rollback. Through advanced options it did not work either, rollback to Win 7 ? https://www.tenforums.com/tutorials/4...s-windows.html

    This is a long shot, but try system file checker and DISM.

    Admin Command prompt copy paste and press enter, let it finish
    sfc /scannow

    Same open command prompt, copy and paste this, press enter let it finish
    Dism /Online /Cleanup-Image /RestoreHealth

    reboot the pc, make take several reboots 3x's and several tries with these commands to try to fix it, if it can.
    When you booted from the DVD it was a Windows 10 iso disc, right ?
    Last edited by jds63; 08 Sep 2015 at 16:17.
      My ComputerSystem Spec
  3.    08 Sep 2015 #3
    Join Date : Sep 2015
    Posts : 3
    Win 10
    Thread Starter

    OK, thanks for the reply.
    I had already run SFC a couple of times - came back each time saying that it found problems, not all could be fixed. Perhaps try it again...
    I had booted from DVD created from the Win10 ISO - tried the recovery options from there, as well as from within Windows itself. In each case, reference was made to this being a preview build
    DISM - error 0x800f081f - the source files could not be found.

    I will try again after a reboot (and some sleep!)
      My ComputerSystem Spec
  4.    08 Sep 2015 #4
    Join Date : Jun 2015
    N.Y.
    Posts : 3,069
    Windows 10 Pro 64 bit

    Quote Originally Posted by neilsherry View Post
    OK, thanks for the reply.
    I had already run SFC a couple of times - came back each time saying that it found problems, not all could be fixed. Perhaps try it again...
    I had booted from DVD created from the Win10 ISO - tried the recovery options from there, as well as from within Windows itself. In each case, reference was made to this being a preview build
    DISM - error 0x800f081f - the source files could not be found.

    I will try again after a reboot (and some sleep!)
    Your Welcome !You will get this DISM error 0x800F081F when there is any corruption in the system files. Yes, as said sometimes with both SFC and DISM have to do both several times with reboots to fix them. When you said Preview build you did upgrade after 29th of July.

    Besides doing a clean install as of yet which is last alternative, could try this first
    Repair Install Windows 10 with an In-place Upgrade
      My ComputerSystem Spec
  5.    08 Sep 2015 #5
    Join Date : Aug 2015
    Posts : 610
    W10

    Quote Originally Posted by jds63 View Post
    You will get this DISM error 0x800F081F when there is any corruption in the system files.
    What you have done before you posted this thread here already sounds quite good...

    I also can't explain why you would be unable to repair the system files. At least rather drastic things like a reset should be able to do that... Is it maybe that your file system is somehow broken?
      My ComputerSystem Spec
  6.    09 Sep 2015 #6
    Join Date : Sep 2015
    Posts : 3
    Win 10
    Thread Starter

    ..Besides doing a clean install as of yet which is last alternative, could try this first
    Repair Install Windows 10 with an In-place Upgrade[/QUOTE]

    OK, thanks again, to all those who responded - and especially jds63. I had run the SFC & DISM with no change, but the repair install did the trick. I had gone looking for info on this and MS only make reference to the Reset/Refresh/Restore options, not repair install.
      My ComputerSystem Spec
  7.    09 Sep 2015 #7
    Join Date : Jun 2015
    N.Y.
    Posts : 3,069
    Windows 10 Pro 64 bit

    Good to know neilsherry, glad all is fixed. Clean install is something to think of because after 30 days you can not roll back to old OS, clean install will run better, but have to install all software and drivers you had on system, plus redo your settings, similar with a reset which you also can do. Keep the Windows 10 disc handy make an extra copy,Your Welcome !
      My ComputerSystem Spec

 


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