W10 Update Problem

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  1. Del 80
    Posts : 356
    Windows 10 Home 64 Bit
       New #1

    W10 Update Problem


    Just re-installed W10, 32 bit on one of the Toshiba Satellite's, from a USB flash drive, running the latest version of Windows......all is good, EXCEPT I can't get an update to install.......it's KB5001716......updates are set to automatic, so is BITS......is there anything I can do ?.......EDIT....I should add, I've tried running the update troubleshooter, to no avail......I keep getting ERROR 0x0070643......what's going on ?.......
    Last edited by Del 80; 07 Mar 2024 at 08:07.
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  3. tecknot
    Posts : 140
    Dual boot Windows 10 Pro 22H2 (b 19045.4291) and Windows 11 Pro 23H2 (b 22631.3447 )
       New #2

    Hi Del 80,

    This has already been reported three times:

    KB5001716 & update issues

    Issue with KB5001716 update on March 5 2024

    and now,

    KB5001716 Update for Windows 10 Update Service components

    Still no solution as of yet.

    Kind regards,

    tecknot
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  4. Del 80
    Posts : 356
    Windows 10 Home 64 Bit
    Thread Starter
       New #3

    Thanks for that......so it's not just me then.......
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  6. tecknot
    Posts : 140
    Dual boot Windows 10 Pro 22H2 (b 19045.4291) and Windows 11 Pro 23H2 (b 22631.3447 )
       New #4

    Del 80 said:
    Thanks for that......so it's not just me then.......
    Sure not. This should be getting MS's attention by now. See the article that Brink linked, Microsoft quietly installing KB5001716 so you can update to Windows 11 or newer Windows 10 - Neowin

    Note the comments made at the end of the article.

    Kind regards,

    tecknot
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  7. Del 80
    Posts : 356
    Windows 10 Home 64 Bit
    Thread Starter
       New #5

    Thanks.......strangely I've just checked one of my other machines, same spec. same settings, and KB5001716 installed today, 7. 2. 24.......weird or what ?
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  8. tecknot
    Posts : 140
    Dual boot Windows 10 Pro 22H2 (b 19045.4291) and Windows 11 Pro 23H2 (b 22631.3447 )
       New #6

    Del 80 said:
    Thanks.......strangely I've just checked one of my other machines, same spec. same settings, and KB5001716 installed today, 7. 2. 24.......weird or what ?
    Hi Del 80,

    Yeah, apparently there are two versions, one old and one new. The new one installs, but I don't know how to get rid of the old one popping up. I guess we can hide the old version for now.

    Kind regards,

    tecknot
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  9. Del 80
    Posts : 356
    Windows 10 Home 64 Bit
    Thread Starter
       New #7

    Thanks......just read that article.......so we "might" be offered a free upgrade to W11 ?.........unfortunately my four Toshiba's will not run W11 as the hardware is to old.........
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  10. tecknot
    Posts : 140
    Dual boot Windows 10 Pro 22H2 (b 19045.4291) and Windows 11 Pro 23H2 (b 22631.3447 )
       New #8

    Del 80 said:
    Thanks......just read that article.......so we "might" be offered a free upgrade to W11 ?.........unfortunately my four Toshiba's will not run W11 as the hardware is to old.........
    Hi Del 80,

    I am not sure if that means an update to Windows 11, but is sounds so according to the article, "Those on older Windows 10 versions will be offered newer Windows 10 while those on the newest version, 22H2, are likely going to be offered Windows 11." I am on Windows 10 22H2 and am still getting the offer to upgrade on my machine.

    Kind regards,

    tecknot
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  12. Ghot
    Posts : 23,281
    Win 10 Home ♦♦♦19045.4355 (x64) [22H2]
       New #9

    @Del 80


    Let's install Windows 11 on incompatible hardware | Windows 11 Forum
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  13. Berton
    Posts : 14,022
    Win10 Pro and Home, Win11 Pro and Home, Win7, Linux Mint
       New #10

    I'm working on a client's Notebook that originally had Win8, see the same issue. Checking the Microsoft Update Catalog does not list that KB5001716.
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