Win 10 re-install stuck at REGION screen mouse + keyboard no response

One of the ideas mentioned here may help:
https://answers.microsoft.com/en-us/...d-413c0a841032


How exactly are you doing the 'reinstall'?

Did you
- create a bootable disk using the MS media creation tool
- boot your PC from that
- delete all existing partitions from your old O/S
- continue the installation
- i.e. a clean install - or something else?

What sort of mouse/keyboard- in particular how are they connected? Wired? Wireless?

Thanks.

New Born Baby said:

... the mouse and keyboard do not respond ...

You need a hardware-connected mouse & keyboard.
So, if you had a laptop, its built-in mouse & keyboard could be used.
For a desktop computer you'll need to connect a mouse & keyboard by USB or, in many or possibly all cases, ones connected by WiFi dongles.
Bluetooth-connected devices will not work until after Windows is already installed & booted into.



Best of luck,
Denis

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In that case I do not know what the problem is. Sorry I can't help you.


Best of luck,
Denis

Hi, thanks for replying, re-install via download.

Do you mean..
- using the MS update assistant
- an in-place upgrade repair install
- a Windows reset
- something else

All those involve some kind of download.

If your reason for 'installing' Windows -whatever that means... is that your old installation was problematic... were there any peripheral-related problems?

And have you checked your disk somehow or other if your installation became corrupt?

And note that clean installs can be avoided if you routinely use 3rd party disk imaging so you can restore your O/S and any image partitions to a previous good state from your image files.

somewhat as the link I posted suggested:

1) Try all other ports on the PC, often the front and back will have different USB controllers

What do you mean by "During a Win 10 re-install"?
- Is it a Clean install when you boot from a Win 10 USB installation drive?
Clean Install Windows 10
- Is it a Repair install when you run Setup from a Win 10 USB installation files?
Repair Install Windows 10 with an In-place Upgrade
- A Win 10 Reset?
Reset Windows 10