Unable to sysprep Windows 10 after installing KB5034122!


  1. Posts : 7
    Windows 10 Pro 1809 build 17763.168
       #1

    Unable to sysprep Windows 10 after installing KB5034122!


    I use a reference Windows 10 image in audit mode, the license has never been rearmed and the image was never sysprep'ed before! I installed KB5034122 the same way I usually install updates when I update my reference image. I've never had sysprep fail before, but sysprep fails after installing KB5034122! I have attached the setupact.log.

    I tried to uninstall all Appx Packages for the Administrator account, I also took control of the Generalize.xml file and gave Administrators and Users permission to modify the file as per Copilot's suggestions to try and resolve the issue with sysprep, but to no avail! Sysprep still fails! I also ran:

    Code:
    DISM /Online /Cleanup-Image /ScanHealth
    SFC /SCANNOW
    ScanHealth didn't find any store corruption and SFC did fix corrupt files, but sysprep still fails!

    Any guidance on resolving this issue would be greatly appreciated!
    Unable to sysprep Windows 10 after installing KB5034122! Attached Files
      My Computer


  2. Posts : 15,499
    Windows10
       #2

    If you read log, it tells you issue is with skypeapp. You need to uninstall it before sysprepping.

    Then sysprep again. If it fails, read log again and identify which app is causing problem. This can take several loops.

    As an aside, sysprepping Windows 10 is pretty pointless these days. Windows 10 sorts out drivers automatically.
      My Computer


  3. Posts : 787
    Windows 7
       #3

    Or follow the lazy rule of unplugging the network cable, so you can take all the time you want...
      My Computer


  4. Posts : 7
    Windows 10 Pro 1809 build 17763.168
    Thread Starter
       #4

    garlin said:
    Or follow the lazy rule of unplugging the network cable, so you can take all the time you want...
    I'm running my reference image in a Hyper-V Virtual Machine with no internet connection!

    - - - Updated - - -

    cereberus said:
    If you read log, it tells you issue is with skypeapp. You need to uninstall it before sysprepping.

    Then sysprep again. If it fails, read log again and identify which app is causing problem. This can take several loops.

    As an aside, sysprepping Windows 10 is pretty pointless these days. Windows 10 sorts out drivers automatically.
    Thanks! I didn't think it would take "several loops"!
      My Computer


  5. Posts : 15,499
    Windows10
       #5

    ArthurDurand said:



    Thanks! I didn't think it would take "several loops"!
    Yeah - Problem with sysprep is when it finds a uwp app it cannot handle, it stops dead and does not check others.
    I delete as many as I think of, but there is always something you forget - I usually end up looping two or three times,
      My Computer


 

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