Error 0x800f020b during attempted installation of printer update


  1. Posts : 23
    Windows 10 Pro
       #1

    Error 0x800f020b during attempted installation of printer update


    Problems with this error have apparently come up in the past, but attempting the instructions in any of the posts from that time have not helped. During routine (weekly) manual check for updates, I see two updates for my USB-connected Canon Pixma 922 printer have downloaded, but this error shows when installation is attempted. I've run the Update Troubleshooter, restarted, pounded on the keyboard -- all to no effect. Tried going to a site mentioned in the past to download a tool which would permit me to remove these updates from the computer, but that site was obsolete, and no attempt to find it resulted in success. Printer is connected and tests fine. Windows 10 22H2 19045.3324.
      My Computer


  2. Posts : 43,029
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    Hi, there's a driver or utility dated '08.09.23' (US format) here:
    Canon Support for PIXMA MX920/MX922 | Canon U.S.A., Inc.

    - if that's the right page for your device.

    I suggest you compare your current version with that on the manufacturer's driver page, then if it's newer, try downloading that and installing it.

    As for the one provided by Windows Update- if you wish, you could block that update.

    Searches for the error number give rather generic solutions e.g.
    Fix 0x800f020b Windows Update Error - YouTube
    (Sorry, Indian accent..).

    I assume you've considered asking in a Canon forum.
    Last edited by dalchina; 16 Aug 2023 at 14:56.
      My Computers


  3. Posts : 23
    Windows 10 Pro
    Thread Starter
       #3

    Working backward: No, I hadn't thought of trying the Canon forum -- will do if other things don't work. Just downloaded that 8/9/23 update -- we'll see if I can install it myself. And I'll watch the video. You mention blocking the two Windows Update downloaded. Exactly how?

    - - - Updated - - -

    By the way -- ego here -- in case you wondered about the avatar, I am BOOKMAN, storyteller extraordinaire, at one of the branch libraries here in San Diego.
      My Computer


  4. Posts : 43,029
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #4

    Suggest e.g.
    Prevent Windows Update from Updating Specific Device Driver
    - though I've not seen that used for a USB-connected device.

    More general options in tutorials in the huge searchable Tutorials section.

    Sadly, the nearest I've been to S Diego is LA- many years ago....
      My Computers


 

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