Lenovo Ideapad Install Problems

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  1. Posts : 365
    Windows 10 Home 64 Bit
       #1

    Lenovo Ideapad Install Problems


    I'm trying to fix a little Lenovo Ideapad for someone........it's running W10......or rather at the moment it isn't........just done a reset of W10 but got to the "Choose privacy settings for your device" screen and can't get past it..... neither the cursor, or the enter key seem to be working, so I am stuck......any help appreciated......
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  2. Posts : 2,732
    Windows 10
       #2

    Plugin a standard USB keyboard. You may get away with using the touchpad, or plugging in a standard USB mouse.

    If this is yet another old Laptop then it will be the keyboard, probably long term heat damage. Keys just above the CPU are prone to this.
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  3. Posts : 365
    Windows 10 Home 64 Bit
    Thread Starter
       #3

    It's not really that old, and has never been used much.....it seems to be only on that particular screen that the cursor won't work....
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  4. Posts : 9,777
    Mac OS Catalina
       #4

    Use a external mouse and keyboard.
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  5. Posts : 365
    Windows 10 Home 64 Bit
    Thread Starter
       #5

    Thanks for the replies........currently frantically searching for a mouse......I know I have two somewhere. failing that I shall buy one......will any wired mouse work ?.......bearing in mind that I can't actually get in to the thing, to set anything up...
    Last edited by Del 80; 27 Mar 2023 at 23:25.
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  6. Posts : 9,777
    Mac OS Catalina
       #6

    Yes, any wired USB mouse will work.
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  7. Posts : 365
    Windows 10 Home 64 Bit
    Thread Starter
       #7

    Well, some progress !!......borrowed a mouse from my neighbour, all up and running now, but keyboard not working, it works fine using the on screen keyboard.......just about to uninstall, then re-install the keyboard drivers......and see what happens.......
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  8. Posts : 18,034
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #8

    Hello @Del 80,

    Del 80 said:
    Just done a reset of W10 but got to the "Choose privacy settings for your device" screen and can't get past it..... neither the cursor, or the enter key seem to be working, so I am stuck......
    It could possibly be a driver issue. As mentioned, use an external Keyboard & Mouse to get the OS installed and then check for ANY updates [ MS & Manufacturer ].

    I hope this helps.
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  9. Posts : 365
    Windows 10 Home 64 Bit
    Thread Starter
       #9

    A bit more progress........if you can call it that....uninstalled keyboard driver, and re-installed, still not working....I also notice that the battery icon has vanished, and also there is no sound, it says something like "no audio device is installed".......I do like a challenge !!......
      My Computers


  10. Posts : 18,437
    Windows 11 Pro
       #10

    Did all that stuff work before?
      My Computer


 

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