Windows refuses to update past 1703

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  1. Posts : 7,329
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #51

    Ver said:

    I too think something wasn't set up properly from the get go. Perhaps this pc was always in a state of confusion - the Minitool Partition Wizard showed the BIOS was setup as Legacy, yet it clearly seemed to be UEFI?
    Your computer BIOS can be set to operate as Legacy or UEFI. No doubt that it was installed as Legacy

    Ver said:
    I'm now onto figuring out how to add drivers and other things back from the software backups.
    Open device manager. Is there any yellow alerts of missing drivers?

    Ver said:
    And then to tackle my next problem. Saturday night, while I was trying to get this pc to update, my son's pc did an automatic update to Windows 11. His pc is now nearly unusable. The beats it takes while waiting for it to get up to speed are insane. His download speed is now at 15 vs 500. Ping and upload fine, and other pcs fine. I don't know if this is an update or networking question?
    You can only downgrade to Windows 10 within 10 days of upgrading to Win 11.

    If the upgrade to Windows 11 was performed more than 10 days ago, the only option is a complete reinstall of the OS from a Media Creation Device (USB).

    To see if you are eligible for a downgrade:

    1. Open Settings app on your Windows 11, go to System > Recovery. Under Recovery options, click Go back.

    2. Select a reason for downgrading.

    3. Make sure you remember your password and proceed through the prompts.
      My Computers


  2. Posts : 17,103
    Windows 10 Home x64 Version 22H2 Build 19045.5371
       #52

    ver,

    Ver said:
    I'm now onto figuring out how to add drivers and other things back from the software backups.
    That bit's easy.
    You just restore your driver backups.

    Ver said:
    my son's pc did an automatic update to Windows 11
    Other people have reported automatic updates to Windows 11 as well.
    Do you have a system image to restore it to its Windows 10 state?


    Denis
      My Computer


  3. Ver
    Posts : 48
    Windows 10 Pro
    Thread Starter
       #53

    I believe you that is was Legacy - I researched that too... but doesn't this look like UEFI? This was a picture of the BIOS before the clean install.
    Windows refuses to update past 1703-capture.png

    Thanks for letting me know about the 10 days roll back. It just updated two days ago.

    - - - Updated - - -

    Three days ago - I forgot it was Tuesday :)

    - - - Updated - - -

    I don't see any yellow alerts. I may when I try to install Avid - but that is for another day. I've only reinstalled Adobe programs from Creative Cloud.

    My guess is once he's back up and editing we will discover things as we go along.
      My Computers


  4. Posts : 7,329
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #54

    As I wrote before, your BIOS is UEFI but windows can be installed as Legacy.
    From your BIOS image I see that Extreme Memory Profile (XMP) is disabled. If you enable you will have a performance boost.
    Intel Rapid Storage Tecnology (IRST) should be off. It is used With RAID array.
    Your BIOS is completely outdated. PRIME X299-A|Motherboards|ASUS Global


    Let's see how did you install.
    Please post a whole window Disk Manager image of your drives. Don't forget to expand the columns so we can read them. How to Post a Screenshot of Disk Management
    If you have a MiniTool or AOMEI Partition use it instead or Windows disk manager.
      My Computers


  5. Ver
    Posts : 48
    Windows 10 Pro
    Thread Starter
       #55

    Windows refuses to update past 1703-annotation-2023-02-14-161937.png

    - - - Updated - - -

    I guess I didn't realize the distinction between windows and the BIOS and that they were installed different. That is irksome. We spent good money on the install.

    Regarding the Intel Rapid Storage Tecnology (IRST), we used to have a RAID Array connected to this PC via Thunderbolt 2. 32TB of video we can no longer have access to because it quit working. My husband is usually up against tight deadlines and finds quick work arounds.

    That was the old BIOS. I haven't looked to see if it's the same but I will.

    Regarding the old drivers, it seems to me that nothing really updated over the years other than his graphics card, which I would do. I'll keep them but as we move forward and discover what's missing, doesn't Windows usually do a quick search on it's own and install drivers as needed?

    - - - Updated - - -

    I just watched a video and now see how useful it is to install unknown drivers within the device manager. Very cool.
      My Computers


  6. Posts : 7,329
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #56

    Drive 0 is now a UEFI-GPT, as it should be.
    Yes WU will install the needed updates.

    External RAID drive via Tunderbold has nothing to do with internal RAID, but you have so many drive that you should see if a pair isn't a RAID array
    You have drive 4 that has a EFI partition, so the drive has or once had a OS on it. If H: hasn't a OS on it you should delete the EFI partition.
    Last edited by Megahertz; 14 Feb 2023 at 18:01.
      My Computers


  7. Posts : 7,329
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #57

    The MB has a BIOS update utility described on 2.2 BIOS update utility (Page 2.12) of the X299-A manual
    Last edited by Megahertz; 15 Feb 2023 at 07:39.
      My Computers


  8. Ver
    Posts : 48
    Windows 10 Pro
    Thread Starter
       #58

    Thank you! I've been trying to figure this out.
    I just took side off tower to get serial number but I can't find the correct sticker.
    And when I look at DirectX Diagnostic Tool, it says this:
    Windows refuses to update past 1703-capture-2.png

    Also, H drive will not allow me to delete partition. It is grayed out.

    - - - Updated - - -

    I see he has quite a few slots for more internal drives. I might read up on RAIDs and make that a summer project.

    - - - Updated - - -

    I love this Snipping Tool too... sooo much faster than capturing entire screen and putting into Photoshop :)
      My Computers


  9. Posts : 17,103
    Windows 10 Home x64 Version 22H2 Build 19045.5371
       #59

    Ver,

    I'm fascinated by the number of disks you have.

    All the best,
    And thanks for the rep,
    Denis



    It's really worth making time to browse through the Tutorial index - there's a shortcut to it at the top of every page.
    - At the foot of the Tutorial index is a shortcut to download it as a spreadsheet.
    - I download a new copy each month.
    - By downloading it as a spreadsheet I can benefit from Excel's excellent filtering capabilities when I search for topics of interest.
    - Tutorials are also listed by category at Tutorials - there's also a shortcut to that at the top of every page.
    - Both tutorial lists are searchable.
    - You can also search for TenForumsTutorials in many general search engines, such as Google, by adding site:tenforums.com/tutorials after your search term. For example,
    taskbar toolbars site:tenforums.com/tutorials

    You can search TenForums using the search box in the top-right corner of all TenForums webpages or using Advanced Search - TenForums
    - You can also search TenForums threads in many general search engines, such as Google, by adding site:tenforums.com after your search term. For example,
    Search for drivers by HardwareID site:tenforums.com
    - [This is what the search box in the top-right corner of TenForums webpages does automatically]
      My Computer


  10. Ver
    Posts : 48
    Windows 10 Pro
    Thread Starter
       #60

    I will make my kids do it too.

    I don’t see where to upload picture from my phone, but I was able to do a chat with ASUS and just tried updating BIOS.

    Now it says:
    Please enter set up to recover bios setting.
    No keyboard detected!
    After setting up Intel(R) Octane Memory, or the RAID configuration was built, SATA mode selection must be changed to RAID mode to avoid issues. If OS was previously installed as AHCI, set SATA mode to AHCI in BIOS.

    I have to guess at this!?!

    - - - Updated - - -

    Okay Keyboard hooked up to second monitor so I can move plug but now I have to set up RAID and I don’t understand it yet

    - - - Updated - - -

    Phew… thankfully Denis told me before to turn off the Intel thing in the BIOS. I switched it back to on and saved.
    Only now it won’t come back on. It keeps saying discs are non raid

    - - - Updated - - -

    Now I have the BSOD bc inaccessible boot drive. Anyone can help quick?
      My Computers


 

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