Windows refuses to update past 1703

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  1. Ver
    Posts : 48
    Windows 10 Pro
    Thread Starter
       #21

    dalchina said:
    Thank you for your reply.

    Please explain. To what does 'it' refer? Grammatically here it refers to 'setuperr.log'.

    What are you trying to do?

    Have you tried to follow the advice in the hread I posted which led to


    That thread follows from precisely your error message.
    Hi dalchina... yes, grammatically I was referring to 'setuperr.log' as 'it' and what I cannot not open. I followed along Saltgrass' first set of instructions. He said, "You might find the setuperr.log in the C:\$Windows.~BT\Sources\Panther folder and check it for errors related to the Boot code situation," but the PC said I don't have permission to open that file.

    As I was starting to reply a few minutes ago , the PC flashed the sad face and blue screen and needed to restart because of errors. Now the 'setuperr.log' is no longer there - only setuperr.exe.
    I am a scared to do the bcdedit /delete because Saltgrass' link provided halfway down on page 5 -
    "Use Bootrec.exe in the Windows RE to troubleshoot startup issues (microsoft.com)" only says bootrec.exe pertains to Windows 7 and Vista.

    - - - Updated - - -

    Try3 said:
    I think there was a similar thread last year sometime about another computer with a very old Version that would not update to a current Version.

    I think that poster was advised to update to Version 1909 or Version 2004 first and only then to update to the current Version 22H2.
    You can download the ISO file to do the update using
    Download Windows 10 ISO File -TenForumsTutorials
    I don't know about the others but Option 4 TechBench gives the the option of downloading Version 1909 ISO [and Version 2004 ISO] as well as the current Version 22H2.

    The procedure to use with each ISO is an In-place upgrade [aka Repair install].
    Repair Install - TenForumsTutorials


    Denis
    Hi Denis, if I try this do you know if I will need a Microsoft account and password?
    I ask because this PC was not set up by me and it is the only one of 4 PCs and 4 laptops that does not require a password or pin number to sign on with.
      My Computers


  2. Posts : 6,652
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #22

    Ver said:
    Hi Denis, if I try this do you know if I will need a Microsoft account and password?
    I ask because this PC was not set up by me and it is the only one of 4 PCs and 4 laptops that does not require a password or pin number to sign on with.
    No, you don't need a MS account. Once you have the Win 10 installation iso file you mount it and run setup.exe.
    Don't connect to the internet during update installation.

    Links are valid for 24 hours
    Win10_1909_English_x64.iso
    Win10_22H2_English_x64.iso
      My Computers


  3. Ver
    Posts : 48
    Windows 10 Pro
    Thread Starter
       #23

    Megahertz said:
    No, you don't need a MS account. Once you have the Win 10 installation iso file you mount it and run setup.exe.
    Don't connect to the internet during update installation.
    Oh okay thank you. Working on figuring it out right now.

    The download ISO file that links to TenForums provides "Option 4" for older versions, but the TechBench link no longer provides files nor updates them. Instead it points to another project: Home :: List of files by Microsoft(R).
    I had come across this before I posted on here but wasn't sure it was a site I could trust.

    I will try Option 5 - and thank you for pointing out to disconnect during update. It probably says that somewhere but all these haystacks start to look the same as I'm searching for that needle. :)
      My Computers


  4. Posts : 6,652
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #24

    See my previous post. I provided the links from M$
      My Computers


  5. Ver
    Posts : 48
    Windows 10 Pro
    Thread Starter
       #25

    Megahertz thank you so much for the files... but they did not work.

    I disconnected from the internet before trying to install. After the first fail, I deleted the wonky registry key from the Microsoft link I had found before, but that didn't work either.

    It gets quite far, but it never gets to the point of restarting.

    Windows refuses to update past 1703-capture_fail.png

    - - - Updated - - -

    I used Option 5 and downloaded Windows 1709 from HeiDoc.net. I deleted the known bug - registry key, thinking that might do the trick. I disconnected internet but it failed yet again. It got to 89% and said it was going to restart, but instead went back to the desktop and said installation failed. Again.
      My Computers


  6. Posts : 17,049
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #26

    Ver said:
    Hi Denis, if I try this do you know if I will need a Microsoft account and password?
    I ask because this PC was not set up by me and it is the only one of 4 PCs and 4 laptops that does not require a password or pin number to sign on with.
    Once you've sorted out the main problem you can deal with this point.
    It is easy to bypass the password upon reboot using a built-in tool called NetPlWiz.
    Sign in User Account Automatically - TenForumsTutorials
    As that tutorial explains, you might also need to use this one Enable or Disable Passwordless Sign-in - TenForumsTutorials


    Thanks for the info about TechBench changing. I've passed it on to Brink, the tutorial's author.


    If even a Version 1709 ISO fails to let you run a Repair install [assuming you followed the tutorial] I suggest you search the forum for
    Repair install fails
    or similar.
    Advanced Search - Windows 10 Help Forums
    or
    why did my windows 10 repair install fail site:www.tenforums.com - Bing



    Best of luck,
    Denis
    Last edited by Try3; 12 Feb 2023 at 06:31.
      My Computer


  7. Posts : 43,382
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #27

    If an in-place upgrade repair install fails... you're most likely left with
    - a clean install
    - trying the solution I found for you
    - your own research
      My Computers


  8. Ver
    Posts : 48
    Windows 10 Pro
    Thread Starter
       #28

    Try3 said:
    Once you've sorted out the main problem you can deal with this point.
    It is easy to bypass the password upon reboot using a built-in tool called NetPlWiz.
    Sign in User Account Automatically - TenForumsTutorials
    As that tutorial explains, you might also need to use this one Enable or Disable Passwordless Sign-in - TenForumsTutorials


    Thanks for the info about TechBench changing. I've passed it on to Brink, the tutorial's author.


    If even a Version 1709 ISO fails to let you run a Repair install [assuming you followed the tutorial] I suggest you search the forum for
    Repair install fails
    or similar.
    Advanced Search - Windows 10 Help Forums
    or
    why did my windows 10 repair install fail site:www.tenforums.com - Bing



    Best of luck,
    Denis
    Thank you Denis I will check those links out.

    - - - Updated - - -

    dalchina said:
    If an in-place upgrade repair install fails... you're most likely left with
    - a clean install
    - trying the solution I found for you
    - your own research
    dalchina
    Before I do a clean install I will try the solution you linked. I didn't follow though because right off the bat step one, "find the setuperr.log in the C:\$Windows.~BT\Sources\Panther folder and check it for errors related to the Boot code situation" didn't work. When I tried to look at the log I was told I didn't have permission to open it.
    As far as doing own research, I have been looking on and off since March 2020. This is the first time my husband has let me have his PC for several days in a row to troubleshoot. I posted here as a last ditch effort rather than a starting point. I have been helped by this forum before and value the advice when trying to weed through legit sites and malware.
      My Computers


  9. Posts : 6,652
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #29

    @Ver, you're doing really good.

    Let me suggest something that may not make sense. Detach (SATA or power cable) the other two drives and try again.

    Unfortunately, @dalchina is right. I myself would have done a clean install back on the third fail. Do you have all the software to reinstall?
      My Computers


  10. Ver
    Posts : 48
    Windows 10 Pro
    Thread Starter
       #30

    Thank you. I will circle back to this and try both of these tomorrow.

    We must have the software somewhere to reinstall. I was not involved with it at all the first time. Perhaps in the storage unit we put things before converting to a home office. I do have the product ID number.

    There have been so many tweaks to it over the years pertaining to Avid, and although he uses Premiere Pro now, occasionally he'll need to access something that was done in Avid. I was hoping to easily preserve that capability.

    Footage is not a problem. I have his tons of hard drives all unplugged. I thought about trying again and unhooking his two other internal hard drives.

    I tend to think there has always been something preventing the updates. I do recall him complaining how once a week it would always restart because it tried.
      My Computers


 

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