Windows does NOT see the HDD when trying to build  

Page 1 of 7 123 ... LastLast

  1. Posts : 403
    w10 1803
       #1

    Windows does NOT see the HDD when trying to build


    I have a HP Envy laptop that was running windows, post a windows update it basically died and got an error and would not boot.

    So i am trying to do a clean install of windows via the USB.

    I can boot off the USB but when I go to choose where to install windows it does NOT see a hard drive at all. It's blank.

    Any ideas?

    TIA Bart
      My Computer


  2. Posts : 814
    windows 10
       #2

    The hdd may be faulty.
    Redo a windows installation media with the windows creation tool.
      My Computer


  3. Posts : 403
    w10 1803
    Thread Starter
       #3

    The media is fine I built 2 laptops with it just the other day.

    I've seen this before with windows with brand new drives.

    I'm sure it's some sort of driver issue but no idea what or how to solve
      My Computer


  4. NTN
    Posts : 976
    W10 19045.2546
       #4

    Could this help?

    Attachment 384043
      My Computers


  5. Posts : 814
    windows 10
       #5

    Yes it could be a driver problem.
    If it's wrong with the raid driver or you can't find it, you go to the bios and set the sata setting to ahci instead of raid.
      My Computer


  6. Posts : 403
    w10 1803
    Thread Starter
       #6

    Thanks for that

    1 where do I find the raid driver?

    2 I'll go into bios and switch it to ACHI

    Thanks Bart
      My Computer


  7. Posts : 814
    windows 10
       #7

    On the hp web page of your laptop you will find the raid driver.

    - - - Updated - - -

    If it's an .exe then you extract with 7-zip.
    Last edited by itsme1; 22 Jan 2023 at 16:00.
      My Computer


  8. NTN
    Posts : 976
    W10 19045.2546
       #8

    And you could also check the drive in Device Manager..

    Attachment 384053
      My Computers


  9. Posts : 403
    w10 1803
    Thread Starter
       #9

    Can't get into device manager as I can't build the machine.

    I don't see a Sata setting in the bios

    I can try finding the RAID driver
      My Computer


  10. Posts : 814
    windows 10
       #10

    In the bios there should be the sata parameter.
    If it's the same bios display as my dell laptop, it's there and you have to go through all the tree structure on the left. I'm not in front of the laptop so I can't watch right now.
    Last edited by itsme1; 22 Jan 2023 at 16:00.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 02:19.
Find Us




Windows 10 Forums