Windows does NOT see the HDD when trying to build  

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  1. NTN
    Posts : 976
    W10 19045.2546
       #11

    check your BIOS settings for the following parameters:
    * SATA configuration -> Enhanced
    * Configure SATA -> AHCI
      My Computers


  2. Posts : 5,055
    Windows 7 HP 64 - Windows 10 Pro - Lubuntu
       #12

    Don't change any BIOS settings. It was working so the settings are correct.

    Is the SSD drive recognized by BIOS under SATA drives? Is the first thing to check.

    Is the drive initiated as MBR or GPT?

    Boot from the win 10 installation drive.
    At the Windows Setup screen, press Shift+F10 simultaneously to open a command line prompt. Type:

    diskpart
    list disk (it will list all drives. Identify the SSD drive number) Does it has an * on the GPT column?
    list volume (does it list the drive volumes?)
    exit (to exit diskpart)

    The computer was running and suddenly it refuse to boot, Also the drive (a 2.5" SSD or HDD) that don't need any special driver isn't recognized during installation. It may be that the drive has died.
    Last edited by Megahertz; 22 Jan 2023 at 13:05.
      My Computers


  3. Posts : 403
    w10 1803
    Thread Starter
       #13

    Yes the SSD is recognized the BIOS

    It's a 2.5inch SSD

    If in disk part it is listed do I need to do anything? Eg can I format it?

    - - - Updated - - -

    By windows set up screen do you mean where I choose whether it's an upgrade or custom install or the next screen after I choose custom install?
      My Computer


  4. Posts : 18,154
    Windows 11 Pro
       #14

    bartjunited said:
    Yes the SSD is recognized the BIOS

    It's a 2.5inch SSD

    If in disk part it is listed do I need to do anything? Eg can I format it?

    - - - Updated - - -

    By windows set up screen do you mean where I choose whether it's an upgrade or custom install or the next screen after I choose custom install?
    Boot from the Windows installation USB flash drive. At the very first screen where it asks for language and keyboard, press Shift + F10. On a laptop you may need to press Shift + Fn + F10. That will open a command prompt window. Then:
    diskpart
    list disk

    If the disk shows up, you are good to go just exit, exit to get back to setup.

    If the disk does not show up, then you will either need to change bios settings (most likely from RAID to AHCI) or you will need to load a driver. To load the driver, again it is exit, exit to get back to setup. Go through and select Custom Install. On the next screen where the drives and partitions should be listed, but is blank, that is where you would load the driver (probably Intel RST or the Dell RAID driver), then the drive should appear.

    It does not matter if the previous Windows installation was working on the existing BIOS settings or not because you are not booting into the existing Windows, you are booting into Windows setup.
      My Computer


  5. Posts : 5,055
    Windows 7 HP 64 - Windows 10 Pro - Lubuntu
       #15

    Please, do the following CMDs
    diskpart
    list disk (it will list all drives. Identify the SSD drive number) Does it has an * on the GPT column?
    list volume (does it list the drive volumes?)
    exit (to exit diskpart)


    You may not need to reinstall Win 10. We may just need to fix the boot manager but we need to know if your drive is Legacy - MBR or UEFI- GPT.
      My Computers


  6. Posts : 403
    w10 1803
    Thread Starter
       #16

    Thank you so much I will try and report back

    - - - Updated - - -

    Drive is not listed

    When I went into the HP bios I cannot see anything to do with storage and Sata

    This laptop also only has 1 USB port which is USB c so I tried earlier to find a storage driver for this laptop. I placed it in a folder on the same USB stick as the W10 install called drivers but when I navigated to it windows didn't see any drivers?

    - - - Updated - - -

    Drive is not listed

    When I went into the HP bios I cannot see anything to do with storage and Sata

    This laptop also only has 1 USB port which is USB c so I tried earlier to find a storage driver for this laptop. I placed it in a folder on the same USB stick as the W10 install called drivers but when I navigated to it windows didn't see any drivers?
      My Computer


  7. Posts : 18,154
    Windows 11 Pro
       #17

    You need to go through setup to the screen that shows Drives and Partition, which will be empty. Then on the bottom is a button to add drivers. Click on that and go to USB flash drive drivers folder and look in the subfolders for the driver.
      My Computer


  8. Posts : 403
    w10 1803
    Thread Starter
       #18

    I did just that and when I navigate to the folder, which contains an exe file it gives me the following message

    No signed device drivers were found. Make sure that the installation media contains the correct drivers, then click ok
      My Computer


  9. Posts : 18,154
    Windows 11 Pro
       #19

    You cannot use the .EXE version of the driver. You need to use another computer to extract the drivers using a program such as 7-zip or find the .zip version of the drivers which is easier to extract.
      My Computer


  10. Posts : 403
    w10 1803
    Thread Starter
       #20

    Ah OK so I can just extract the exe into its containing files?
      My Computer


 

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