I Need Assistance Reverting to Windows 7 from Windows 10 "Upgrade"


  1. Posts : 2
    Windows 7
       #1

    I Need Assistance Reverting to Windows 7 from Windows 10 "Upgrade"


    I have a Lenovo B560 laptop on loan to me from my job. It was lent to me as a Windows 7 (pre-installed) machine and has the product key on the bottom. A well-meaning member of my household “upgraded” the computer to Windows 10 via the “Get Windows 10” upgrade offer that appeared in the lower right notification area, without my knowledge. I now need to roll back to Windows 7, but am faced with a couple of problems:

    1. When Windows 7 was running on the computer, I would log in as “administrator”, no password, no problem . Now when the Windows 10 version boots, it shows me a user called “Volunteer” (no one knows anything about this user) and requires a password (also unknown), but nothing about “Administrator”. So I can’t get past the login screen.

    2. I attempted to download Windows 7 Disc Images (ISO files) from https://www.microsoft.com/en-us/soft...nload/windows7, in order to reinstall Windows 7, but the site would not validate the product key that is on the bottom of the computer, so I was unable to download Windows 7 from Microsoft. No reason given; it just wouldn’t validate.

    How can I get this computer back to running on Windows 7? Thanks.
      My Computer


  2. Posts : 1,221
    Windows 8.1, Win10Pro
       #2

    How can I get this computer back to running on Windows 7? Thanks.
    I've used more than one "loaner machine" from work, and in my own experience, the single BEST thing you can do is take it back to work, explain what happened (that someone in your household messed with it) and have THEM restore the machine. This is because, most likely, they used an Enterprise VL version for that machine, and you don't have that to do a restore. Also, in the case of work machines, they are often configured for Domain access and generally come with a set of preinstalled apps.

    Hope this goes well for you -- saying that because the last place I worked, tampering with a "loaner machine" was sufficient grounds for being FIRED!
      My Computer


  3. Posts : 2
    Windows 7
    Thread Starter
       #3

    Thanks, yes, having work do it is certainly a viable option, I just thought I would try to avoid having to inconvenience IT dep't, but you are correct, it makes the most sense, and no, there will be no repercussions for "tampering."
      My Computer


  4. Posts : 13,961
    Windows 10 Pro X64 21H1 19043.1503
       #4

    Can't you use the rollback feature of Windows 10 to return to Windows 7?

    Windows 10 - Go Back to Previous Windows - Windows 10 Forums
      My Computers


  5. Posts : 1,221
    Windows 8.1, Win10Pro
       #5

    Captain F said:
    Thanks, yes, having work do it is certainly a viable option, I just thought I would try to avoid having to inconvenience IT dep't, but you are correct, it makes the most sense, and no, there will be no repercussions for "tampering."
    Glad to hear about the latter -- that's not always the case.

    As to IT grumbling, having spent a few decades in IT, I can assure you that grumbling is what we were expected to do! Besides, if it's a lot of work to reimage the machine, they'll most likely just take it back and issue you a replacement machine.
      My Computer


  6. You
    Posts : 613
    Windows 10 Enterprise x64 (build 10586)
       #6

    Ztruker said:
    Can't you use the rollback feature of Windows 10 to return to Windows 7?

    Windows 10 - Go Back to Previous Windows - Windows 10 Forums
    The problem with that is that he doesn't know what the password to the computer is.
      My Computer



  7. Posts : 13,961
    Windows 10 Pro X64 21H1 19043.1503
       #7

    Need to enable the hidden Administrator account then login as it and do the rollback. This was written for 8.1 but should work for 10 as well:

    Solved Deleted admin account in Win 8.1 update. How to restore?

    or this:

    User Account Password - Change from WinRE System Repair Disc.
      My Computers


 

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