1.    30 Aug 2015 #1
    Join Date : Aug 2015
    Posts : 2
    Windows 7

    I Need Assistance Reverting to Windows 7 from Windows 10 "Upgrade"


    I have a Lenovo B560 laptop on loan to me from my job. It was lent to me as a Windows 7 (pre-installed) machine and has the product key on the bottom. A well-meaning member of my household “upgraded” the computer to Windows 10 via the “Get Windows 10” upgrade offer that appeared in the lower right notification area, without my knowledge. I now need to roll back to Windows 7, but am faced with a couple of problems:

    1. When Windows 7 was running on the computer, I would log in as “administrator”, no password, no problem . Now when the Windows 10 version boots, it shows me a user called “Volunteer” (no one knows anything about this user) and requires a password (also unknown), but nothing about “Administrator”. So I can’t get past the login screen.

    2. I attempted to download Windows 7 Disc Images (ISO files) from https://www.microsoft.com/en-us/soft...nload/windows7, in order to reinstall Windows 7, but the site would not validate the product key that is on the bottom of the computer, so I was unable to download Windows 7 from Microsoft. No reason given; it just wouldn’t validate.

    How can I get this computer back to running on Windows 7? Thanks.
      My ComputerSystem Spec
  2.    30 Aug 2015 #2
    Join Date : Oct 2014
    Posts : 942
    Windows 8.1, Win10Pro

    How can I get this computer back to running on Windows 7? Thanks.
    I've used more than one "loaner machine" from work, and in my own experience, the single BEST thing you can do is take it back to work, explain what happened (that someone in your household messed with it) and have THEM restore the machine. This is because, most likely, they used an Enterprise VL version for that machine, and you don't have that to do a restore. Also, in the case of work machines, they are often configured for Domain access and generally come with a set of preinstalled apps.

    Hope this goes well for you -- saying that because the last place I worked, tampering with a "loaner machine" was sufficient grounds for being FIRED!
      My ComputerSystem Spec
  3.    30 Aug 2015 #3
    Join Date : Aug 2015
    Posts : 2
    Windows 7
    Thread Starter

    Thanks, yes, having work do it is certainly a viable option, I just thought I would try to avoid having to inconvenience IT dep't, but you are correct, it makes the most sense, and no, there will be no repercussions for "tampering."
      My ComputerSystem Spec
  4.    30 Aug 2015 #4
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,382
    Windows 10 Pro X64 16299.19

    Can't you use the rollback feature of Windows 10 to return to Windows 7?

    Windows 10 - Go Back to Previous Windows - Windows 10 Forums
      My ComputersSystem Spec
  5.    30 Aug 2015 #5
    Join Date : Oct 2014
    Posts : 942
    Windows 8.1, Win10Pro

    Quote Originally Posted by Captain F View Post
    Thanks, yes, having work do it is certainly a viable option, I just thought I would try to avoid having to inconvenience IT dep't, but you are correct, it makes the most sense, and no, there will be no repercussions for "tampering."
    Glad to hear about the latter -- that's not always the case.

    As to IT grumbling, having spent a few decades in IT, I can assure you that grumbling is what we were expected to do! Besides, if it's a lot of work to reimage the machine, they'll most likely just take it back and issue you a replacement machine.
      My ComputerSystem Spec
  6.    30 Aug 2015 #6
    Join Date : Jul 2015
    Posts : 615
    Windows 10 Enterprise x64 (build 10586)

    Quote Originally Posted by Ztruker View Post
    Can't you use the rollback feature of Windows 10 to return to Windows 7?

    Windows 10 - Go Back to Previous Windows - Windows 10 Forums
    The problem with that is that he doesn't know what the password to the computer is.
      My ComputerSystem Spec
  7.    31 Aug 2015 #7
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,382
    Windows 10 Pro X64 16299.19

    Need to enable the hidden Administrator account then login as it and do the rollback. This was written for 8.1 but should work for 10 as well:

    Solved Deleted admin account in Win 8.1 update. How to restore?

    or this:

    User Account Password - Change from WinRE System Repair Disc.
      My ComputersSystem Spec

 


Similar Threads
Thread Forum
Solved Several annoying issues with Explorer, can someone provide assistance?
Hi, I am using Win 10 x64 Pro, clean installation. 1. Recent folders in explorer jump list are not updating. http://i.imgur.com/it4cdf6m.jpg They seem to be random folders from my second HDD and clicking on them says the folder has been...
Software and Apps
Reverting to IE8
I understand the admonitions, but I have a special need to revert the IE11 that comes with Windows10 back to IE8. We used to be able to do this fairly easily up through Windows 7 using a process of opening Windows Update, listing all updates, and...
Browsers and Email
Remote assistance between Windows 10 and Windows 7?
I'm on Windows 10, my Dad on Windows 7. I just tried to help him out using Remote Assistance and it refused to connect - could this be due to the mismatch in Operating Systems? Thanks, jra505
General Support
Solved Reverting back to 8.1...
I "upgraded" to Win 10 using Windows Update. However, given the problems I'm experiencing - Skype won't even connect - I think I'm going to revert to 8.1. My question is...what happens then? Can I use WU to update to 10 again? And if that...
Installation and Upgrade
All fixed now but I had big problems reverting from W10
This is just for information really... I don't know why or what the reasons for this happening were but all is well now. For some unknown reason I was unable to restore a working Acronis image (of Vista) back onto the C partition used by W10. ...
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 17:34.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums