Unable to keep all programs and files using repair install method.

Page 1 of 2 12 LastLast

  1. Posts : 26
    Windows 10 Pro x64 Verson 1909 build 18363.418
       #1

    Unable to keep all programs and files using repair install method.


    I would like to reinstall Windows 10 Pro v 1909 build 1863.1556 on my pc using the repair install method with an ISO. It already has this version on it but it is a bit glitchy at times.

    I have attempted to do a repair install but I do not get the option to keep all programs and files. The only option I am allowed is a clean install - and I don't want that.

    It is my understanding that I should be able to do this repair install using an ISO of the same version and build and have the option to keep all my installed programs and files, but in my situation, it seems not.

    I have tried using ISO files from HEIDOC and TECHBENCH BY WZT but no joy from either ISO. All I am offered is a clean install option from both ISOs.

    Can anyone explain what I am doing incorrectly?

    Thanks for your assistance.

    Nitram.
      My Computers


  2. Posts : 15
    WIN 10
       #2

    nitram said:
    I would like to reinstall Windows 10 Pro v 1909 build 1863.1556 on my pc using the repair install method with an ISO. It already has this version on it but it is a bit glitchy at times.

    I have attempted to do a repair install but I do not get the option to keep all programs and files. The only option I am allowed is a clean install - and I don't want that.

    It is my understanding that I should be able to do this repair install using an ISO of the same version and build and have the option to keep all my installed programs and files, but in my situation, it seems not.

    I have tried using ISO files from HEIDOC and TECHBENCH BY WZT but no joy from either ISO. All I am offered is a clean install option from both ISOs.

    Can anyone explain what I am doing incorrectly?

    Thanks for your assistance.

    Nitram.
    I believe you have to launch it from within Windows.
      My Computer


  3. Posts : 38,312
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #3

    Are you:
    a. booting and logging in normally
    b. mounting the iso file (rt click it, click Mount - available as default)
    c. opening new drive letter created
    d. double clicking setup.exe
    ?

    And is the iso file you are using of the same base language and 'bitness' (32 or 64 bits as appropriate)?

    See System Default UI Language of Windows 10
    See Full Details about a Windows 10 ISO file or USB
    Last edited by dalchina; 30 Nov 2022 at 15:16.
      My Computers


  4. Posts : 13,749
    Windows 10 Home x64 Version 22H2 Build 19045.2364
       #4

    You might find that Option 3 of
    SFC-DISM - TenForumsTutorials
    resolves matters but, if necessary you can do
    Repair Install - TenForumsTutorials {note that, despite its name, this is a repair procedure not an installation}
    using the v1909 ISO downloaded from
    Download Windows 10 ISO File -TenForumsTutorials
    If you find that you are still not being offered the choice of keeping your applications & data when using the tutorial method then that is unusual. There have been glitches in earlier Windows 10 Versions but I do not recall if v1909 was one of those awkward ones or not.


    best of luck,
    Denis
      My Computer


  5. Posts : 27,038
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       #5

    nitram said:
    It is my understanding that I should be able to do this repair install using an ISO of the same version and build and have the option to keep all my installed programs and files, but in my situation, it seems not.
    Are you starting the repair install correctly as described by dalchina in post #3?

    If so, then there is one essential requirement if you are to be offered the option to keep installed programs and files. The base language of the Windows you are repairing and that of the ISO must be the same. If they are different languages that option will be greyed out.

    To find the language of your installed Windows open a command prompt and type the command systeminfo | find "System Locale"

    Unable to keep all programs and files using repair install method.-image.png

    To check the language of the Windows in the ISO, see this tutorial.

    See Full Details about a Windows 10 ISO file or USB
      My Computers


  6. Posts : 26
    Windows 10 Pro x64 Verson 1909 build 18363.418
    Thread Starter
       #6

    Thank you all for your responses... Doninaustin - Yes, I am luanching from within Windows; Dalchina and Bree - Yes, I am following the correct procedure as you have outlined in your reply and the base language is correct in both ISOs and the "bittness" is also correct; Denis - I tried DSIM and SFC first and both of those routines found errors and could not correct them.

    One of the things I did notice is - the build number on the ISOs from both Heidoc and WZT is different. The current build number on my system is v1909 build 18363.418. I can only download ISOs with the build number v1909 build 18363 build 18362.1. I don't understand why that is. Any suggestions?

    C.
      My Computers


  7. Posts : 27,038
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       #7

    nitram said:
    ...One of the things I did notice is - the build number on the ISOs from both Heidoc and WZT is different. The current build number on my system is v1909 build 18363.418. I can only download ISOs with the build number v1909 build 18363 build 18362.1. I don't understand why that is.
    !8362 was version 1903, 18363 was version 1909. Both versions share a common set of system files, the update from 1903 to 1909 being done by a small Enablement Package. Your 1909 ISO will contain in addition to the 18362 system files this enablement package, so using it for a clean install or an in-place repair install will end up with 18363 installed.

    The minor build number .418 changes with each cumulative update. You can use an ISO with a lower minor build number because a check for updates after the install will get the latest available cumulative update.
      My Computers


  8. Posts : 26
    Windows 10 Pro x64 Verson 1909 build 18363.418
    Thread Starter
       #8

    Bree... Thank you foe helping me understand how version 1909 build is different from v 1903. Your explanation about the enablement package clarifies that for me. I did, in fact, use the in-place upgrade to arrive at v 1909 from v 1903 in the first place.

    Given that the v 1909 ISO will not let me do what I want to do, are you suggesting that I should use the original v 1903 ISO instead of the v 1909 ISO?

    I know that I can use the in-place update process to install later versions and it will let me keep all installed programs and files, but I certainly cannot understand why I cannot use the same process for the existing v 1909.

    I appreciate your assistance in this.

    C.
      My Computers


  9. Posts : 38,312
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #9

    With later builds a particular update caused this to happen:
    https://learn.microsoft.com/en-us/an...-and-apps.html

    You might be able to uninstall one or more particular updates.

    Also, as you're on an old build and are reporting problems with it, have you yet run basic checks on
    a. your disk e.g. Hard Disk Sentinel (excellent- SSDs too)
    b your file system chkdsk c: /scan
    c. your system files sfc /scannow
    ?

    Please review step 13 here:
    Repair Install Windows 10 with an In-place Upgrade

    What exactly do you see at these stages? Please post photos. Thanks.
      My Computers


  10. Posts : 13,749
    Windows 10 Home x64 Version 22H2 Build 19045.2364
       #10

    nitram said:
    Denis - I tried DSIM and SFC first and both of those routines found errors and could not correct them.
    C,

    You ran SFC {Option 3} and then ran the Dism command identified in the notes at the end of Option 3 whilst connected, as it says, to the internet?

    The Build number thing is nothing to worry about but I do think you have misread something.
    - The first part if the Build No [18363] identifies the Version [1909].
    - The second part of the Built No identifies the update state, which Cumulative update has been installed.
    - MS makes their ISOs available for each Version and then, on a whim, updates to later ISOs of the same Version that incorporate some Cumulative updates.
    - It is quite common to have to repeat the latest CU after running a Repair install in order to get back to the latest CU Build No.
    but, in this case,
    TechBench WZT offers v1909 Build 18363.418, the same as you have now, so you won't have to repeat any CUs at all.
    [Build 16362 is v1903]
    Unable to keep all programs and files using repair install method.-ver1909-iso.png


    Would you mind stating why you have remained on Version 1909?
    - It might be for a reason that can dealt with and allow you to update.
    - Your current problem running a Repair install might not occur if updating to a later Version.



    All the best,
    Denis
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 07:31.
Find Us




Windows 10 Forums