1.    26 Aug 2015 #1
    Join Date : Jul 2015
    Posts : 436
    Windows 10 Pro 64-bit

    Upgrade from Windows 7: Get Windows 10 KB2952664 Problem

    I'm now on my boat with an ISO of Windows 10. However, I wanted to check that the PC would at least attempt the upgrade, although my internet is limited.

    I did all the updates that were offered, but no Get Windows X app. I went to https://support.microsoft.com/en-us/kb/3081048 and downloaded the Windows Troubleshooter, with this result:

    Click image for larger version. 

Name:	GW10-KB2952664.png 
Views:	14 
Size:	24.7 KB 
ID:	33989

    This tells me that KB2952664 is not installed, so I clicked the link to download it from Microsoft Update Catalogue: http://catalog.update.microsoft.com/...px?q=KB2952664

    I ran it and got these windows:

    Click image for larger version. 

Name:	WUSI.png 
Views:	13 
Size:	12.2 KB 
ID:	33987 Click image for larger version. 

Name:	WUSI-#2.png 
Views:	13 
Size:	12.4 KB 
ID:	33988

    The second tells me that KB2952664 is already installed, so I went back to the start; I get the same message saying it isn't installed! There have been plenty of reboots in between.
      My ComputerSystem Spec
  2.    26 Aug 2015 #2
    Join Date : Nov 2014
    Posts : 239
    Windows 10 Pro 64bit

    I may be wrong, but with the ISO, I wouldn't have thought that it was necessary to have all Windows 7 updates in situ as these will get 'ditched' to the Windows.old folder when the upgrade to Windows 10 is performed.

    I would run the setup.exe file from the DVD or USB created from the ISO.
      My ComputerSystem Spec
  3.    26 Aug 2015 #3
    Join Date : Jul 2015
    Posts : 436
    Windows 10 Pro 64-bit
    Thread Starter

    I'm sure you are right, but after the horrendous problems I had with my other Dell laptop, I'd like to check that all will be OK.
      My ComputerSystem Spec


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