unable to upgrade to windows 11 error:0x80070002

1. From the Microsoft site
If you are upgrading from Windows 10, we recommend that you wait until you are notified through Windows Update that the upgrade is ready for your PC.

2. as here
https://www.microsoft.com/en-us/soft...r6230plqeb9w00

3, as on the advice
This assistant is for those who wish to:
Upgrade a Windows 10 PC to Windows 11.

Before you begin, check to see if the following conditions apply to you:
You have a Windows 10 license.
Your PC must have Windows 10, version 2004 or higher installed to run Installation Assistant.
Your PC meets the Windows 11 device specifications for upgrade requirements and supported features. Certain features require additional hardware. We also recommend that you visit your PC’s manufacturer’s website for information about updated drivers and hardware compatibility.
Your PC must have 9 GB of free disk space to download Windows 11.
After you download the Installation Assistant:
Select Run. You need to be an administrator to run this tool.
Once the tool confirms the device hardware is compatible, you will be presented with the license terms. Select Accept and Install.
Once the tool is ready, click the Restart Now button to complete installation on your computer.
It might take some time to install Windows 11, and your PC will restart a few times.  Make sure you don’t turn off your PC.

4. So does the PC meet the requirements
UEFI
Secure boot
TPM 2.0
in basic detail

and finally
WARNING: Installing Windows 11 media on a PC that does not meet the Windows 11 minimum system requirements is not recommended and may result in compatibility issues. If you proceed with installing Windows 11 on a PC that does not meet the requirements, that PC will no longer be supported and won't be entitled to receive updates. Damages to the PC due to lack of compatibility aren't covered under the manufacturer warranty.


HOWEVER that all said , you may find the solution is to uninstall Kaspersky
As it appears that your computer does of course meet the requirements
However that does not mean it is set up correctly for you to upgrade to 11

Additional to the above
You should join and post in the Windows 11 forum which is one of the sites of this group
By that I mean a sister site to this one
Windows 11 Forum

I have already tried unsuccessfully to run the sfc / scannow check the check DISM.exe / Online / Cleanup-image / Restorehealth the check chkdsk / f / r uninstall kaspersky

That's somewhat confused, to say the least, but suggests you have integrity problems with your current O/S.

Bear in mind any upgrade carries risk and potential problems, which may be very hard to resolve.

Suggest you uninstall any 3rd party security before attempting an upgrade.

Suggest you perform basic disk and file system checks (Hard Disk Sentinel, chkdsk), then if SFC, DISM are failing as you seem to indicate, attempt an in-place upgrade repair install of your current O/S - that keeps all progs and data.
N.B. all upgrades carry risk. Are you regularly an routinely using disk imaging as is tirelessly recommended here, so if something breaks badly you can get back to where you were without technical help?
E.g. Macrium Reflect (free) + large enough external storage for image files.

You may not like Win 11. Ensure you have away back (all upgrades can normally be reverted within a set time period).

Once you have ensured the integrity of your current O/S, should an upgrade fail, try using
setupdiag.exe (free from MS) to analyse the log files.

Thank you so much for your reply.


Good luck.

my pc has all the software and hardware requirements to upgrade to windows 11 i also received the notification via windows update and i also used the microsoft integrity application to check compatibility but in any way i try to update installation assistant or Creating installation media o Downloading disk image (ISO) I always get the same error message I have already tried unsuccessfully to run the sfc / scannow check the check DISM.exe / Online / Cleanup-image / Restorehealth the check chkdsk / f / r uninstall kaspersky

Do you know what punctuation is?