Problem upgrading Windows 10 1909

Hello, 1909 is past end of service life, so inevitably you will be told it's missing security updates - although it may be it's missing some for 1909 should Windows Update not be working.

How are you trying to update?
a. Using Windows Update
b. Using a downloaded Windows iso file
c. Other (please explain).

Please post a screenshot of your Update History.

History and background. (Rarely provided).
Is Windows Update working?
Have you ever done anything to block it?
Is there any particular reason you still have build 1909?

How much free space do you have on C: ?
What security software are you using?

Please post a screenshot of your partitions using a 3rd party partition manager such as Minitool Partition Wizard (not Disk Management).

Download setupdiag.exe (free from MS). Run that and post the outcome.
It attempts to diagnose your upgrade logs.

Basics:
From an admin command prompt run
chkdsk c: /scan
If ok similarly run
SFC /SCANNOW

and advise if it succeeds.

The forum prompted you for your full build number twice (using winver). Thanks.

Hello @jaburmester,

[1] When was the LAST time that you successfully ran WU?
[2] As v1909 is several versions behind, it might be best to Backup ALL your Data and perform a Clean Install, obviously create a System Image FIRST.

You could of course try the below to see if it helps, and then depending on the results, perform a In-Place-Upgrade - Repair Install . . .

 SFC and RestoreHealth

[1] Press the Win + X keys together > Command Prompt (Admin).
[2] Highlight ALL the commands below.

IMPORTANT:

• It is recommended when running SFC that Fast Startup is turned OFF [ Turn it back ON when finished ] => How to Turn On or Off Fast Startup in Windows 10
  
  
• If SFC finds any ERRORS that it can NOT repair, run SFC again upto 3 more times, Restarting after each to allow any pending actions to be implemented.
  
  
• DISM will initially try and Repair ANY Corrupted or Missing files using the Component Store.
  If this is NOT possible, DISM will use Windows Update. Therefore, Internet access is required.
  If you are NOT connected to the Internet, you will receive a Error: 0x800f081f.

[3] Press the Ctrl + C keys together.
[4] Right-click inside the Administrator: Command Prompt Window > Paste.
[5] Press Enter.

Code:

sfc /scannow
Dism /Online /Cleanup-Image /RestoreHealth
sfc /scannow

• When the above has finished processing . . .

[6] Right-click on the title bar of the Administrator: Command Prompt Window > Edit > Select All.
[7] Right-click on the title bar of the Administrator: Command Prompt Window again > Edit > Copy.

• Paste the results into your post using the [CODE] tags . . .

[8] In your post, click the Hashtag icon #.
[9] Click INSIDE the [CODE]Here[CODE] tags and press the Ctrl + V keys together.

• In your post it will look like this . . .

Code:

<<< Results here >>>

 SFC Error Report

However, if there are STILL SFC ERRORS . . .

[1] Press the Win + X keys together > Command Prompt (Admin).
[2] Highlight the command below.

NOTE:

If you have a Relocated Desktop, then change the %UserProfile% part of the Command below to the actual path of the Relocated Desktop folder.

[3] Press the Ctrl + C keys together.
[4] Right-click inside the Administrator: Command Prompt Window > Paste.
[5] Press Enter.

Code:

findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log > "%UserProfile%\Desktop\SFC_Details.log"

• This will create a SFC_Details.log file on the Desktop.

EITHER:

Copy & Paste the results into your post using the [CODE] tags . . .

[1] Open the SFC_Details.log file in Notepad.
[2] Press the Ctrl + A keys together.
[3] Press the Ctrl + C keys together.
[4] In your post, click the Hashtag icon #.
[5] Click INSIDE the [CODE]Here[CODE] tags and press the Ctrl + V keys together.

• In your post it will look like this . . .

Code:

<<< Results Here >>>

OR:

UPLOAD the file => How to Upload and Post Screenshots and Files at Ten Forums.

---

I hope this helps.

After performing the steps in the prior posts please perform the following steps:

Run:


Upgrade_failure_info.bat - Click here to go to the BSOD batch repository to download and run this batch file.


V2 log collector: BSOD - Posting Instructions

For any problems posting results please use share links: one drive, drop box, or google drive

You can see that's lots have this problem on the forum and a clean install works every time