Windows 10 installation problem

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  1. Posts : 30
    Windows 10
    Thread Starter
       #21

    This is for disk managment
    Windows 10 installation problem-managment1.png

    - - - Updated - - -

    Okay so, I did chkdsk command and it said that disk is in use, so entered y and i restarted my laptop, but when i restart it nothing happens, its like my laptop has some restore point but as far as I remember I didnt set any restore point, I delete apps and files from it but after every reset of my laptop, those apps and files come back like I havent deleted them.
    Then I ran the SFX /scannow comman and it came to the 99% and then BSOD appeared saying SYSTEM SERVICE EXPECTION
    Lastly I didnt put those 2 last command because previous one didnt work, should I run them too even the last one didnt work ?
      My Computer

  2. Megahertz's Avatar
    Posts : 3,321
    Windows 7 HP 64 - Windows 10 Pro - Lubuntu
       #22

    I was reading all the posts of this thread. Sad to say but I think you did a big mess.
    Win 10, on a computer like yours, should be installed as EFI-GPT.

    As you already did a clean install, there should be no user data to be saved on it.

    Do a Clean install, booting the USB drive as UEFI
    If you haven't changed any BIOS settings you don't have to do it now.

    Windows can be installed in two ways: Legacy-MBR or UEFI-GPT
    To install as Legacy-MBR you must boot the installation drive as Legacy
    To install as UEFI-GPT you must boot the installation drive as UEFI.

    During POST, press F12 to launch the boot menu. You will see two options for the USB drive. USB UEFI (Name) and USB (Name). Select USB UEFI (Name).
    Go to install and delete ALL partitions on the SSD till you have one and only one unallocated space and then proceed.

    If you don't want to use MS account to log in, (recommended) don't connect to the internet during installation. Connect to the internet only after log in to do the updates.
      My Computers


  3. Posts : 30
    Windows 10
    Thread Starter
       #23

    When I bought my laptop it had no OS on it, sadly I didnt have another PC to make a bootable USB so I gave my laptop to a service so they can put OS on it, sadly they did what they did.
    The thing is that after selecting boot mode to UEFI, my laptop boots to the instalation but when I come to the partition part, its simply not allowing me to delete partitions, I mark partition and press delete the it gives me warning and I press ok on it but nothing happens, I tried using diskpart cmd command and clean my drive 0 which is the only drive I have, i come to the point where i have Drive 0 Unallocated space but when I wanna proceed to instalation I get another error saying that windows cant be installed on that drive. It really been messy, and it drives me crazy since I need my laptop for University purposes.
    After a BSOD I was never able to do clean install because every move I make gives me some type of error, I just dont understand this data saving thing, why when I delete files and unistall apps and reset my laptop, all files and apps come back, I never set any recovery point, I just dont know is it possible that my laptop created recovery point itself so it keeps reseting on it. All I wanna do is clean install so I can continue to do my thing, and I wanna thank to everyone that are helping me.
      My Computer

  4. Megahertz's Avatar
    Posts : 3,321
    Windows 7 HP 64 - Windows 10 Pro - Lubuntu
       #24

    If you boot from the SSD you cant clean the drive as it is in use.
    You must boot from a Win 10 installation USB drive as UEFI go to install and delete all partitions and then proceed.
      My Computers


  5. Posts : 30
    Windows 10
    Thread Starter
       #25

    Is this the way to boot it from USB, did I do it good
    Windows 10 installation problem-bios.jpg
    Now these are my partitions, and I cant delete them even though I booted from UEFI, I mark press delete but nothing happens it stays same
    Windows 10 installation problem-particije.jpg

    And this is the error message I get when I try to install windows on one of the primary partitions
    Windows 10 installation problem-error.jpg
      My Computer

  6. Megahertz's Avatar
    Posts : 3,321
    Windows 7 HP 64 - Windows 10 Pro - Lubuntu
       #26

    - First image is from BIOS, not from Boot menu.
    - Second image, you must boot from the win10 USB installation drive as UEFI, select partition 4 and select XDelete. Then select partition 3 and select XDelete, then select partition 2 and select XDelete, then select partition 1 and select XDelete.
    Once you deleted ALL partitions and have one and only one unallocated space, then you select Next.
    - Third image, you cant install as you didn't deleted all partitions (see above).


    Clean Install Windows 10
      My Computers



  7. Posts : 30
    Windows 10
    Thread Starter
       #27

    So I need to select EFI USB Device ?
    Windows 10 installation problem-qqqqqqq.jpg

    Its just simply not allowing me to delete partitions, I press delete and it gives me warning on which I press OK but after it, it all stays same

    One more thing that interesting me is, when I delete my apps or files on my laptop, and then I resrart it, my laptop bring back all apps and files I deleted before restard, if anyone know why is that happening, I will apprieciate answer a lot. Thank you in advance.
    Last edited by johnny01; 27 May 2021 at 14:31.
      My Computer

  8. Megahertz's Avatar
    Posts : 3,321
    Windows 7 HP 64 - Windows 10 Pro - Lubuntu
       #28

    johnny01 said:
    So I need to select EFI USB Device ?
    Yes
    One more thing that interesting me is, when I delete my apps or files on my laptop, and then I resrart it, my laptop bring back all apps and files I deleted before restard, if anyone know why is that happening, I will apprieciate answer a lot. Thank you in advance.
    Lets install first
    On BIOS you have a Security Tab.
    Can you take a picture what is on it?
      My Computers


  9. Posts : 30
    Windows 10
    Thread Starter
       #29

    I will post a picture in 2 minutes, let me just take it

    - - - Updated - - -

    Okay so here is my security tab
    Windows 10 installation problem-191184524_444822333608510_334619936109447890_n.jpg
    Windows 10 installation problem-191692310_185590493461743_5795101733976713626_n.jpg

    and here is my configuration tab in case you need it
    Windows 10 installation problem-190236169_2972064306405657_2249209146151808830_n.jpg
      My Computer

  10. Megahertz's Avatar
    Posts : 3,321
    Windows 7 HP 64 - Windows 10 Pro - Lubuntu
       #30

    Lets try another approach.
    - On BIOS disable Intel Trust Platform. Save and Exit (F10)
    - Boot from the Win 10 USB installation drive as UEFI and on the first screen press Shift+F10 and a CMD window will open. Type:
    Diskpart
    list disk (it will list all drives. Identify the boot drive number)
    select disk n (replace n by the boot drive number obtained with list disk)
    clean
    convert gpt
    exit (to exit diskpart)

    It should clean the disk and convert to GPT.
    Go to install and you should have one and only one unallocated space. Hit next
      My Computers


 
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