Need Help - Windows 7 to Windows 10 Upgrade Failures

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  1. Posts : 58
    Windows 7 Pro 64
    Thread Starter
       #81

    Great idea here is the SYSTEM folder.

    https://mega.nz/folder/KAJSxR4A#CpfLMpC6s5UYl1zrmNB0_A

    The USB .INF may have been loaded when I attempted Universal Restore from the Acronis Image.

    Should I just restore the image again and not use universal restore ???

    Also...
    I tried running the Realtek Driver listed in the thread you gave me and also a R2.81 6.0.1.8036 driver I found on a website.
    In both cases the driver appears to load, but after restarting there is still no Sound Device Listed and the High Def audio drivers are still the non-functioning MS ones.
      My Computer


  2. Posts : 821
    Win 10
       #82

    Win10Newbie9000 said:
    The USB .INF may have been loaded when I attempted Universal Restore from the Acronis Image.

    Should I just restore the image again and not use universal restore ???
    No, I want to go a different way first.

    I still have to prepare something.

    Please be patient.
      My Computer


  3. Posts : 58
    Windows 7 Pro 64
    Thread Starter
       #83

    Okay. I will wait. I just didn't want to spend your time trying to salvage something that may have been flawed by the Acronis Universal Restore.

    I found instructions to add legacy hardware in Device Manager and managed to get the 6.0.1.8036 driver installed but it will not start. It's progress but still problemmatic.

    Need Help - Windows 7 to Windows 10 Upgrade Failures-2021-04-25_16-02-41.jpg

    Need Help - Windows 7 to Windows 10 Upgrade Failures-2021-04-25_16-03-54.jpg

    Need Help - Windows 7 to Windows 10 Upgrade Failures-2021-04-25_16-04-15.jpg

    Need Help - Windows 7 to Windows 10 Upgrade Failures-2021-04-25_16-11-00.jpg
      My Computer


  4. Posts : 821
    Win 10
       #84

    Download SFCFix.exe and save this to your Desktop.
    Download the file below, SFCFix.zip, and save this to your Desktop too.
    Ensure that this file is named SFCFix.zip - do not rename it.
    Save any open documents and close all open windows.
    On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
    Drag the file SFCFix.zip onto the file SFCFix.exe and release it.



    SFCFix will now process the script.
    Upon completion, a file should be created on your Desktop: SFCFix.txt.
    Then upload the SFCFix.txt

    Please do not take any further steps to install drivers afterwards.
      My Computer


  5. Posts : 58
    Windows 7 Pro 64
    Thread Starter
       #85

    It opened Notepad. So, I saved a second copy too.
    SFCFix.txt

    - - - Updated - - -

    Here is the second copy.
    Need Help - Windows 7 to Windows 10 Upgrade Failures Attached Files
      My Computer


  6. Posts : 821
    Win 10
       #86

    Thanks.

    Download this Package:
    WeTransfer

    and unzip it.

    Please leave both files in this folder.

    Start the Farbar Recovery Scan Tool (FRST64.exe) with a right click on it as administrator.

    Answer the Disclaimer with yes.

    Need Help - Windows 7 to Windows 10 Upgrade Failures-u5sivxj.png

    Wait until the tool shows "The Tool is ready to use".

    Click on Scan and wait.

    The Tool creates two Files: FRST.txt and Addition.txt.

    When done click on the Fix Button and wait again:

    The tool creates then a Fixlog.txt and also a Drivers.txt and CBS.txt file on the desktop.

    After that upload the FRST.txt ; Addition.txt ; Fixlog.txt ; Drivers.txt and the CBS.txt on Mega and share the link again.
      My Computer


  7. Posts : 58
    Windows 7 Pro 64
    Thread Starter
       #87

    Okay. I accidently closed FRST after the scan, so I re-scanned and these are all the files you requested.

    https://mega.nz/folder/mUJzlCzb#JXZHh_FBp9RYHF1NDpjWHQ
      My Computer


  8. Posts : 821
    Win 10
       #88

    Thanks.

    Push the Windows Button, type cmd and then select the option "Run as administrator".

    In the command prompt run the following commands (copy and paste the commands and press Enter):

    pnputil /delete-driver oem12.inf /uninstall /force

    pnputil /delete-driver oem15.inf /uninstall /force

    pnputil /delete-driver oem17.inf /uninstall /force

    pnputil /delete-driver oem21.inf /uninstall /force

    pnputil /delete-driver oem23.inf /uninstall /force

    pnputil /delete-driver oem25.inf /uninstall /force

    pnputil /delete-driver oem26.inf /uninstall /force

    pnputil /delete-driver oem28.inf /uninstall /force

    pnputil /delete-driver oem29.inf /uninstall /force

    pnputil /delete-driver oem32.inf /uninstall /force

    pnputil /delete-driver oem33.inf /uninstall /force

    pnputil /delete-driver oem37.inf /uninstall /force

    pnputil /delete-driver oem42.inf /uninstall /force

    pnputil /delete-driver oem46.inf /uninstall /force

    pnputil /delete-driver oem47.inf /uninstall /force

    pnputil /delete-driver oem48.inf /uninstall /force

    pnputil /delete-driver oem49.inf /uninstall /force

    When done, close the command prompt and try the windows update installation again please.

    I am waiting for your response.
      My Computer


  9. Posts : 58
    Windows 7 Pro 64
    Thread Starter
       #89

    Okay, I will do it.
    Thank you for staying up for this.
    I really appreciate it.

    - - - Updated - - -

    You fixed the Windows Update problem.
    It went to 30%, restarted and completed to 100%, then I got the Desktop.
    I checked Windows Update and it shows up to date for required updates.
    I did not check optional updates.
    The audio is still not working.

    I am amazed at your skill.

    This is a tremendous fix remotely.

    You can really fix a fouled up OS.

    Bravo !!!!!!!!!!!!!!!!!!!!!!!!!
      My Computer


  10. Posts : 821
    Win 10
       #90

    Thanks.

    Do you see optional updates in Windows updates, such as audio drivers?
      My Computer


 

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