Repair install for win 10 failing

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  1. dalchina's Avatar
    Posts : 30,101
    Win 10 Pro (1903)
       #11

    Good- those look fine.
    - await the rest. Thanks.
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  2. Posts : 38,435
    windows 10 professional version 1607 build 14393.969 64 bit
       #12

    When available please update the progress with the steps in post #8.
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  3. Posts : 42
    Win 10
    Thread Starter
       #13

    Forgot to state that I have no CBS Persist log.
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  4. Posts : 38,435
    windows 10 professional version 1607 build 14393.969 64 bit
       #14

    Open administrative Powershell (PS) > copy and paste this script > post a share link or send a PM
    (It's being modified and may contain personally identifiable information)

    Windowsupgradetroubleshooting.ps1
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  5. Posts : 42
    Win 10
    Thread Starter
       #15

    I have the powershell info . but trying to send it to you in a private message. Too many characters. Also how do I do a share link ?
    Last edited by lucydog; 2 Weeks Ago at 12:59. Reason: more info
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  6. Posts : 38,435
    windows 10 professional version 1607 build 14393.969 64 bit
       #16
    Last edited by zbook; 2 Weeks Ago at 17:58.
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  7. Posts : 38,435
    windows 10 professional version 1607 build 14393.969 64 bit
       #17

    Code:
    Windowsupgradetroubleshooting.ps1
    Windowsupgradetroubleshooting.ps1 : The term 'Windowsupgradetroubleshooting.ps1' is not recognized as the name of a
    cmdlet, function, script file, or operable program. Check the spelling of the name, or if a path was included, verify
    that the path is correct and try again.
    At line:1 char:1
    + Windowsupgradetroubleshooting.ps1
    + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo : ObjectNotFound: (Windowsupgradetroubleshooting.ps1:String) [], CommandNotFoundException
    + FullyQualifiedErrorId : CommandNotFoundException

    When you open PS1 LOGS do not enter Windowsupgradetroubleshooting.ps1 into PS.

    Instead open PS1 and copy and paste the whole script into administrative PS.
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  8. Posts : 38,435
    windows 10 professional version 1607 build 14393.969 64 bit
       #18

    Perform an in place upgrade repair after running through this checklist.

    If it fails then:

    a) run: setupdiag
    https://docs.microsoft.com/en-us/win...rade/setupdiag

    b) download and install on the desktop:
    SFCFix Official Download - Repair Windows Update | Sysnative Forums

    c) run: (again) Tuneup.bat - Click here to go to the BSOD batch repository to download and run this batch file.


    d) post new share links for:
    C:\Windows\Logs\CBS\CbsPersist
    C:\Windows\Logs\CBS\CBS.log
    C:\Windows\Logs\Dism\Dism.log




    Code:
    UPGRADE CHECK LIST:
    Run through this check list before the next upgrade attempt:
    
    1) remove nonessential hardware
    docks
    USB devices
    printers
    headset
    speakers
    joysticks
    projectors
    scanners
    plotters
    portable optical drives (CD, DVD)
    microphones
    cameras
    webcams
    smartphones
    bluetooth devices
    USB drives (other than a windows 10 iso if used for the upgrade)
    USB Wireless Mouse or Keyboard Receiver, USB Wireless Network Card
    secondary monitors
    
    
    2) These should be the only attached devices:
    wired mouse
    wired keyboard
    monitor
    
    Any of these that have been done in the past week are not necessary to repeat:
    
    
    3) open administrative command prompt and type or copy and paste: (repair file system)
    chkdsk /r /v 
    This may take many hours so plan to run overnight
    Find the chkdsk report in the event viewer using the information in this link and post into the thread:
    Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials
    https://www.tenforums.com/tutorials/40822-read-chkdsk-log-event-viewer-windows-10-a.html 
    
    4) open administrative command prompt and copy and paste: (repair operating system)
    sfc /scannow 
    dism /online /cleanup-image /restorehealth 
    When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click 
    on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    
    5) update windows (have all recommended updates installed) and reboot after updates
    
    6) List and uninstall all non-Microsoft antivirus software
    (This includes always on and manual software.)
    (This includes running the applicable antivirus uninstall tools for any AV that could have been incompletely uninstalled)
    https://www.bitdefender.com/consumer/support/answer/2625/
    
    7) List and uninstall all non-Microsoft firewall software
    
    8) List all Microsoft and non-Microsoft drive encryption software. 
    Uninstall all non-Microsoft disk encryption software
    
    9) Run disk cleanup to clean temporary and system files
    
    10) Verify that the drive has > 32 GB free space
    
    11) Place the computer in clean boot:
    https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
    How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki
    https://social.technet.microsoft.com/wiki/contents/articles/29876.how-to-perform-a-clean-boot-in-windows-10.aspx
    https://www.tenforums.com/tutorials/41804-perform-clean-boot-windows-10-troubleshoot-software-conflicts.html
    
    
    12) Detach all SATA devices other than the disk drive that has the Windows operating system
    (Make sure that the only disk drive that is attached to the computer at the time of the upgrade attempt 
    is the disk drive containing Windows)
    (Other disk drives may be able to be detached by disconnecting cables or if necessary to remove the drive 
    from the computer)
      My Computer


  9. Posts : 42
    Win 10
    Thread Starter
       #19

    Tepair install fails


    I am attaching the following CBS log, dism log,bat file info ans setup diag results. I followed the advice of the previous post.Repair install still failing. My os is running fine with the exception of windows update and add or remove programs clipboard is blank. Thanking you folks for helping me.
    Repair install for win 10 failing Attached Files
      My Computer

  10. dalchina's Avatar
    Posts : 30,101
    Win 10 Pro (1903)
       #20

    Pending zbook, what is the state of the Windows Modules Installer service? (win key + R, services.msc, then look for it)

    From setupdiag.exe:
    Recommend you check the "Windows Modules Installer" service (Trusted Installer) is started on the system and set to automatic start, reboot and try the update again. Optionally, you can check the status of optional components on the system (search for Windows Features), uninstall any unneeded optional components, reboot and try the update again.
    Also post screenshots of Windows Features (scroll down and collect a set of screenshots for all settings)- first one similar to this:
    Repair install for win 10 failing-1.png

    - then use the scroll bar to see more.

    add or remove programs clipboard is blank.
    Could you post a screenshot of that? - 'clipboard' in that context is unfamiliar.
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