Can't keep settings and apps when upgrading from Windows 8.1 Pro to 10

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  1. NavyLCDR's Avatar
    Posts : 15,515
    Windows 10 Pro
       #11

    A volume license is a group of licenses purchased by a corporation at a bulk discount so they can license all of their computers running on their network. KMS (Key Management Service) is one method of activating volume licenses. The corporation will have their own activation server which is licensed to activate a certain number of computers. The client computers will have a certain product key installed, and for Windows 8.1 Pro it is GCRJD-8NW9H-F2CDX-CCM8D-9D6T9. The product key for KMS activation requires the computer to contact the corporation's KMS server periodically in order to remain activated.

    Now, I seriously doubt that your friend's computer is a member of a corporation's internal network and legitimately getting activated by that corporation because then it would be your friend's corporation that the computer belongs to that would be responsible for upgrading it to Windows 10. So that leaves the probability that your friend is using an illegitimate KMS activation scheme to keep their Windows 8.1 Pro activated because they did not pay for a real license for Windows 8.1 Pro.
      My Computer


  2. Posts : 6
    Debian GNU/Linux
    Thread Starter
       #12

    NavyLCDR said:
    The product key for KMS activation requires the computer to contact the corporation's KMS server periodically in order to remain activated.
    But Windows does report as activated. Does that raise any questions about your analysis, or can you be certain from what you saw in the screen dump?

    Now, I seriously doubt that your friend's computer is a member of a corporation's internal network and legitimately getting activated by that corporation because then it would be your friend's corporation that the computer belongs to that would be responsible for upgrading it to Windows 10. So that leaves the probability that your friend is using an illegitimate KMS activation scheme to keep their Windows 8.1 Pro activated because they did not pay for a real license for Windows 8.1 Pro.
    It turns out she bought the PC from someone with a business building PCs. Maybe they were selling illegally activated copies of Windows.

    In any case it does seem to settle the question about whether it would ever be possible to upgrade to W10 without losing settings and apps.
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  3. Ghot's Avatar
    Posts : 9,320
    Win 10 Home 10.0.19043.928 (x64) [21H1]
       #13

    avidscavenger said:
    OK thanks for the quick reply.



    I suppose that is possible but I do kind of doubt it. I will try to find out though.

    Out of interest, can you explain or provide a reference of what "volume licensed" means?


    Volume licensed means one license for many machines.
    Companies will often buy a volume license for all their computers.

    Instead of buying 100 product keys for 100 computers, they just buy one Volume License Key to use on all those 100 computers. Volume License Keys are... expensive.
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  4. Posts : 6
    Debian GNU/Linux
    Thread Starter
       #14

    ooops
    Last edited by avidscavenger; 3 Weeks Ago at 01:07. Reason: posted twice
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  5. NavyLCDR's Avatar
    Posts : 15,515
    Windows 10 Pro
       #15

    avidscavenger said:
    But Windows does report as activated. Does that raise any questions about your analysis, or can you be certain from what you saw in the screen dump?
    See the highlighted info:

    Can't keep settings and apps when upgrading from Windows 8.1 Pro to 10-screenshot-2021-03-29-12.25.14-blurred.png

    That shows a volume license being activated via the KMS method. Since the computer is not connected to a corporate network with a KMS server, then it is safe to assume it is being activated by illegitimate methods. Your friend will have to purchase a real license for either Windows 8.1 Pro or Windows 10 Pro. (and, actually, a Windows 10 Pro license would require a clean install of Windows 10 Pro.) There might be a product key for Windows stored in the computer BIOS, and you can use Showkey Plus to display it, if there is one:
    ShowKeyPlus
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  6. Bree's Avatar
    Posts : 18,768
    10 Home x64 (20H2) (10 Pro on 2nd pc)
       #16

    avidscavenger said:
    ... it does seem to settle the question about whether it would ever be possible to upgrade to W10 without losing settings and apps.
    If you're very lucky, if the PC was supplied by the OEM with W8 or later pre-installed then, as NavyLCDR says, "...There might be a product key for Windows stored in the computer BIOS, and you can use Showkey Plus to display it, if there is one: ShowKeyPlus"

    If there is a key in the bios, then it may well be a Home key rather than Pro. If so, then it would only be possible to do a clean install of W10. Setup would read the Home key, using it to choose the edition to install and to get it activated.
      My Computers


 
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